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Mazda5 Suspension

221 messages,  Last post on Nov 23, 2009 at 5:19 PM

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What is this discussion about? Mazda MAZDA5, Van


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#55 of 221
Re: Still fighting [trishr1] by dpegan
Mar 08, 2007 (5:33 pm)
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Replying to: trishr1 (Mar 05, 2007 8:12 pm)

A new member has joined the fight. I have been experiencing the squeaky old bus ride for months. I went to my dealership in Hamilton armed with emails from this forum and the U.S. TSB. My dealership has been in complete denial that this is a widespread problem. At first they didn't want to fix it because it was a US TSB but I persuaded them to do the fix. After four weeks of waiting for the parts, they reluctantly fixed the van yesterday. The dealership only replaced the front control arms. They didn't replace the bushings in the rear. When we got it back, it drove like a dream. A day later with a temperature of -3C, it is squeaking again. Not sure how to deal with this. Some other Mazda5 owners I know don't seem to have this problem.
#56 of 221
Re: Still fighting [dpegan] by trishr1
Mar 08, 2007 (5:43 pm)
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Replying to: dpegan (Mar 08, 2007 5:33 pm)

Thanks for the email and sorry you are amongst those of us with the problem. You must have some persuasive powers to get the fix though there are others out there who have had either the lesser lube fix (with no end to the problem) to others who got redesigned (?) parts. I'm still waiting.
It seems that not every Mazda5 has the problem if you know others who aren't complaining. Did you happen to contact Mazda Canada (email works well)? What about Transport Canada's Defect phone number - they welcome calls about defects?
#57 of 221
another one by mopaul
Mar 10, 2007 (2:09 pm)
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I have the same problem with my 5(Sport 5spd). Live in upstate NY, so there has been plenty of oportunity for this noise to drive me insane. I feel like suspension compliance is pretty harsh during cold weather as well; robably directly related to this design/mfg. problem. Thanks to the people on this message board for bringing the TSB to my attention; armed with that, I was able to get the dealer to listen and order the parts. Don't know when the parts will be available, however. I look forward to getting it fixed and/or warmer weather; It's a sweet driving car.
I will follow up when I have more information.
#58 of 221
Re: another one [mopaul] by trishr1
Mar 11, 2007 (7:43 am)
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Replying to: mopaul (Mar 10, 2007 2:09 pm)

I agree that the car is very nice to drive in warm weather.
I wonder how longer it will be before someone with a 2007 posts with the same problem. Has anyone taken a 2007 out for a ride? I noticed they had redesigned the rear of the car. Not sure if this relates to the suspension problem or not, but it may relate to another problem I had with the separation of the bumper from the body just behind the rear wheel well. Keep us posted on your success with the fix.
#59 of 221
2007 Touring by simon76
Mar 12, 2007 (8:10 am)
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I have a 2007 Touring model that I purchased in November 2006. My car is usually parked inside a garage so the "crunchy" suspension problem never happened to me but when I go out somewhere and my car is parked outside in the cold for a long period of time, there definitely is some crunching going on when I drive. I don't drive my car much so it hasn't really been a huge annoyance to me. i'm sure once i move and have to park my car outdoors, i'll notice it a lot more.
#60 of 221
Re: 2007 Touring [simon76] by trishr1
Mar 12, 2007 (6:59 pm)
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Replying to: simon76 (Mar 12, 2007 8:10 am)

I am sorry to hear that the problem is also present in your 2007 vehicle. Obviously, the redesign of the rear end was not in aid of this suspension problem.
Right now in my part of Canada, above North Dakota, the weather is 5 degrees C so I don't hear a thing and I can pretend that the problem doesn't exist - for now...
#61 of 221
Re: Ugly Suspension Noise When Cold [nissmazlover] by fav
Mar 14, 2007 (4:12 pm)
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Replying to: nissmazlover (Feb 23, 2006 11:13 am)

I have the same exact problem noise in cold weather. The dealer says they have a service buletin for this problem. I'm taking mine in on monday.... I'll update this thread with their solution.
#62 of 221
Re: Ugly Suspension Noise When Cold [fav] by trishr1
Mar 14, 2007 (7:25 pm)
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Replying to: fav (Mar 14, 2007 4:12 pm)

Not sure if you are in the lower half of North America or upper half? It would help to know if the service bulletin is from USA or Canada.
I know there is a Transport Canada recall on the "frozen door locks/handles" and an obvious safety hazard if doors can fly open.
Sure hope you get a solution.
The cold weather is back here for a short period (I hope) and I keep hoping the crunching is just from ice on the roads (wishful thinking)
#63 of 221
Re: Ugly Suspension Noise When Cold [trishr1] by fav
Mar 15, 2007 (3:33 pm)
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Replying to: trishr1 (Mar 14, 2007 7:25 pm)

the dealership that mentioned there was a service bulletin is Probart Mazda in London ON Canada. They asked me if the noise was coming from the front or rear or both.
 
More to come on Monday......
#64 of 221
Re: Ugly Suspension Noise When Cold [fav] by trishr1
Mar 15, 2007 (3:47 pm)
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Replying to: fav (Mar 15, 2007 3:33 pm)

"the dealership that mentioned there was a service bulletin is Probart Mazda in London ON Canada"
This is interesting - they didn't happen to quote the TSB number did they? Is your VIN within the range that will be listed on the TSB?
I will have to check with my other car mechanic and see if he received the TSB and see if it is in fact a Canadian issued TSB? or the old USA (North American TSB # 02-007/06 - my memory may have faded on the number but I'm pretty sure that is it.
Can hardly wait to hear on your next post.

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