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Mazda5 Suspension

221 messages,  Last post on Nov 23, 2009 at 5:19 PM

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What is this discussion about? Mazda MAZDA5, Van


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#51 of 221
Re: Link to TSB about stabilizing bushing [trishr1] by castg1
Feb 18, 2007 (12:32 pm)
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Replying to: trishr1 (Feb 16, 2007 4:34 pm)

Hi, am here in Regina Saskatchewan.
Service advisor acknowleged the 'suspension noise when cold' and told me to bring the car in anytime. The TSB shows that my car's VIN is not in the range of 'affected cars'. But still I'm having the noise (rubber grabbing noise).
 
Anybody knows the reason for the TSB? I mean why do they need to replace those parts? Is it for the noise? Or is the TSB also intended to fix another problem such as 'handling', etc? Because if it is only to fix the noise, then they should have only done replacement of rubber bushing and maybe lubrication.
 
Will be nice to hear from mechanics in the forum.
#52 of 221
Re: Link to TSB about stabilizing bushing [castg1] by trishr1
Feb 19, 2007 (6:31 pm)
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Replying to: castg1 (Feb 18, 2007 12:32 pm)

I have asked the questions you are asking to both my dealer/service manager and Mazda Canada. The response was that it is not a safety issue, but if it came to that then a recall notice from Transport Canada would be issued.
You can call any of the above to ask the question.
I am waiting for my parts and only after they are installed will I know if there is any difference.
I do occassionally feel a bit of a "sway" in the rear end that I had not noticed earlier in mid-October through mid-December.
You are not alone with this problem.
#53 of 221
Re: Still fighting by dspider
Mar 05, 2007 (1:45 am)
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Replying to: castg1 (Feb 18, 2007 12:32 pm)

the handling is a little off because of the bushings and the lubrication will only last a day or two..Well all after a little down time my computer i back up ..After waiting a week I did not hear back from the G.M of the dealership so I tried calling him and of course he was not there ,after explaining to the secretary that i am tired of playing hide and seek i called Mazda Canada and they said they would look into it..2 days later i get a call from MazCan some guy saying he is handling my file and he will contact me in 24 to 48 buisness hours(3to6 days?)today monday 5th makes it 8 days . So i guess i will be calling him and he is not going to be happy when i do because i am tired of people pointing me in different directions trying to get me to go around in circles..They have got to understand i am paying for a new car but what i am getting seems like a defective reject and i will not give up or go away until they give me positive results..The game goes on --for now.
#54 of 221
Re: Still fighting [dspider] by trishr1
Mar 05, 2007 (8:12 pm)
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Replying to: dspider (Mar 05, 2007 1:45 am)

I am sorry to hear that you haven't really gotten anywhere as yet.
I am in the same boat as I have talked to Mazda Canada - was assured that something would be done through my dealership - emailed my dealer - yes they would be replacing the parts (same as someone else had done here - control arm and stabilizer bar etc.) - called to make an appointment - couldn't needed to discuss with Service Manager - emailed him - yes they would be ordering the parts (note no time frame could be next week, spring or summer)- oh yes it probably won't help much until they get the redesigned tested parts for cold climates - but they are working on it. Now that the cold weather has come back for a couple of days - the crunch, crunch is still there - at least I had a break while the weather was milder.
I'm surprised that no one else has complained.
Have you taken a 2007 out for a ride? I tried - they don't have any 2007 demos just a 2006 HMMMMMMmmmmmm why would that be? Keep us posted.
#55 of 221
Re: Still fighting [trishr1] by dpegan
Mar 08, 2007 (5:33 pm)
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Replying to: trishr1 (Mar 05, 2007 8:12 pm)

A new member has joined the fight. I have been experiencing the squeaky old bus ride for months. I went to my dealership in Hamilton armed with emails from this forum and the U.S. TSB. My dealership has been in complete denial that this is a widespread problem. At first they didn't want to fix it because it was a US TSB but I persuaded them to do the fix. After four weeks of waiting for the parts, they reluctantly fixed the van yesterday. The dealership only replaced the front control arms. They didn't replace the bushings in the rear. When we got it back, it drove like a dream. A day later with a temperature of -3C, it is squeaking again. Not sure how to deal with this. Some other Mazda5 owners I know don't seem to have this problem.
#56 of 221
Re: Still fighting [dpegan] by trishr1
Mar 08, 2007 (5:43 pm)
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Replying to: dpegan (Mar 08, 2007 5:33 pm)

Thanks for the email and sorry you are amongst those of us with the problem. You must have some persuasive powers to get the fix though there are others out there who have had either the lesser lube fix (with no end to the problem) to others who got redesigned (?) parts. I'm still waiting.
It seems that not every Mazda5 has the problem if you know others who aren't complaining. Did you happen to contact Mazda Canada (email works well)? What about Transport Canada's Defect phone number - they welcome calls about defects?
#57 of 221
another one by mopaul
Mar 10, 2007 (2:09 pm)
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I have the same problem with my 5(Sport 5spd). Live in upstate NY, so there has been plenty of oportunity for this noise to drive me insane. I feel like suspension compliance is pretty harsh during cold weather as well; robably directly related to this design/mfg. problem. Thanks to the people on this message board for bringing the TSB to my attention; armed with that, I was able to get the dealer to listen and order the parts. Don't know when the parts will be available, however. I look forward to getting it fixed and/or warmer weather; It's a sweet driving car.
I will follow up when I have more information.
#58 of 221
Re: another one [mopaul] by trishr1
Mar 11, 2007 (7:43 am)
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Replying to: mopaul (Mar 10, 2007 2:09 pm)

I agree that the car is very nice to drive in warm weather.
I wonder how longer it will be before someone with a 2007 posts with the same problem. Has anyone taken a 2007 out for a ride? I noticed they had redesigned the rear of the car. Not sure if this relates to the suspension problem or not, but it may relate to another problem I had with the separation of the bumper from the body just behind the rear wheel well. Keep us posted on your success with the fix.
#59 of 221
2007 Touring by simon76
Mar 12, 2007 (8:10 am)
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I have a 2007 Touring model that I purchased in November 2006. My car is usually parked inside a garage so the "crunchy" suspension problem never happened to me but when I go out somewhere and my car is parked outside in the cold for a long period of time, there definitely is some crunching going on when I drive. I don't drive my car much so it hasn't really been a huge annoyance to me. i'm sure once i move and have to park my car outdoors, i'll notice it a lot more.
#60 of 221
Re: 2007 Touring [simon76] by trishr1
Mar 12, 2007 (6:59 pm)
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Replying to: simon76 (Mar 12, 2007 8:10 am)

I am sorry to hear that the problem is also present in your 2007 vehicle. Obviously, the redesign of the rear end was not in aid of this suspension problem.
Right now in my part of Canada, above North Dakota, the weather is 5 degrees C so I don't hear a thing and I can pretend that the problem doesn't exist - for now...

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