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Mazda MAZDA5, Van
#243 of 359 Dealership did not argue
Apr 24, 2010 (7:31 pm)
Hello from Calgary.
Today took our Mazda5 2008 for routine oil change and brought printed TSB for the squeaking bushings issue. There was no resistance. They asked for the TSB, took it to technician, and told me that parts will be ordered and replaced under warranty. I asked why TSB was not issued again for models that came after 2006, since it's a reoccurring issue. On that I was told to contact Mazda Canada head office. I think this is what people should do. As consumers we have voice and it looks like it's only heard when it's loud.
#244 of 359 Re: Dealership did not argue [sean_mazda5]
Apr 27, 2010 (8:09 pm)
I would encourage you to contact Mazda Canada and I would suggest that you use the contact form as a record of your communication for future reference, if needed. Provided that your dealership made the repairs to your vehicle, I am not sure that Mazda Canada will do anything else for you.
If your dealership did not fix your vehicle according to the TSB or refused to fix it, then you will be assigned to an investigator and your complaint is recorded.
One can only hope that with enough people complaining they might pay attention, however, as with another car manufacturer, it took a very long time to get anyone's attention, including the safety watchdogs.
May 07, 2010 (7:27 am)
Been looking for a good forum to share all the issues this car (2006) has and finally found one.
I've had the rear bushings issue for the last two winters...was told it was normal in extreme low temps...since when is 32F extreme!? They offered to lube.
I'm on my second pair of tires, the first set lasted about 17K miles, now the new set seems to be holding up better.
Just replaced the rear shocks on the car, car now has over 36K miles (out of warranty). The car was undriveable as the shocks went...makes me wonder if the tires, bushings and all are related to cheap rear shocks.
Otherwise the car is good. Now that I'm out of warranty can't wait to see what goes next..."value engineering" is dangerous.
#246 of 359 Suspension is HUGE problem for Mazda5
Jun 16, 2010 (7:24 pm)
I've experienced the same crunching noises at rear suspension on my Mazda5, 07 each cold season as many described at this blog. Rear shocks were replaced twice already. First time because of crunching noise and second time because rear of the car was doing fishtail motion. Pretty scary feeling behind the wheel, I'll tell you!
Both times Mazda techs claimed that shocks leaked. Also, alignment goes off at least twice a year. I think that Mazda made HUGE mistake when they changed suspension for USA to make it "sporty". I'm sure European 5's don't have this problem since their suspension is stiffer. So it is either design flaw or parts or both! I wonder how 09 model suspension different from previous years? According to "Consumer Reports" 09 doesn't have suspension problems.
Lastly, Mazda plays "blind" to this issue with suspension, until it will get sued like Toyota. We, consumers should send our complains to NHTSA. They would investigate once number of complaints rises. If it wouldn't be suspension, it would be a great quality car. Personally, I put " X " on this car and will get Honda or even Toyota instead.
#247 of 359 Re: 2006 Mazda Sqeaky driver's seat [petesmazda5]
Jun 16, 2010 (7:40 pm)
My suggestion is exactly the same as you said at last.
Dump this car ASAP!
Suspension is crap and will be always crap!
It doesn't matter how many times parts get replaced or lubricated!!!
At only one dealership tech admitted to me "of record" that "these cars are known for this problem", the rest of them (mazda techs and their managers) either play stupid or keep their mouths shut.
Buying Mazda5 was a mistake for me too! Crunching noises at winter, rear shocks replaced twice, alignment goes off at least twice a year (even though maintenance and tire rotation schedules are followed), tires get chewed up.
I'm looking forward to Odyssey 2011!
Mazda5 goes kaput!
#248 of 359 Re: 2006 Mazda Sqeaky driver's seat [kukareka]
Jun 19, 2010 (3:49 pm)
Alignment goes off at least twice a year? How are you driving it? Where are you driving it?
Just be aware that the 2011 Honda Odyssey is the first model of the next gen, and is when all the bugs show-up. Usually all first models of the next gen cars have flaws
#249 of 359 Re: 2006 Mazda Sqeaky driver's seat [coolmazda5]
Jun 20, 2010 (8:26 pm)
Driving is normal. 10-15 mi a day, no passengers or load. I don't abuse this car or any I owned. Maintenance is up to date too.
Since if you call yourself coolmazda5, I wonder what year is your 5 and how many miles you have on it? Have you tested your car in freezing temps? Did Mazda send you questionnaire on the second week of ownership too? It tells you something, doesn't it?
Hey, you wanna swap?
But seriously, ANYBODY wants swap mazda5 07 for odyssey or sienna???? We'll call it an even exchange!
Perhaps, 06-07 models are the only ones with suspension issues... I really want to know if owners of 2008-10 models do or don't have these issues
I've owned 2 Civics and Accord (all bought new). One is still running with 98K. With Hondas I've never experienced any problems. I just think that I made a mistake to buy 5 and switch to Mazda.
I agree with your point about 2011. This could be the same fate as 2006 for mazda5.
Regardless, mazda5 is kaput!
#250 of 359 Re: 2006 Mazda Sqeaky driver's seat [kukareka]
Jun 21, 2010 (7:39 pm)
I own 2 Mazda5s, an 06 and an 08. Yes, the 06 has gotten the relevant recalls and TSBs. The 08 so far OK, nothing to change under warranty. Yes, the 06 has squeaked on cold winters. I actually traded-in a Honda Civic for the 1st Mazda5. The Civic gave me a couple of severe issues that left me stranded on the road (exhaust, start relay) and so far the Mazdas, nada. Also, my dealer has been very decent (the 2nd one, the 1st one not at all) so that helps...
I asked about the alignment because I've not experienced eating tires nor alignment issues. Only problem is that the OEM Toyo Proxes tires are horrible, I replaced them on the 06 as soon as the opportunity presented. Looking forward to do it on the 08 before Winter starts...
#251 of 359 Re: 2006 Mazda Sqeaky driver's seat [coolmazda5]
Jun 21, 2010 (8:05 pm)
I feel better to know that your 06 had similar problems, and I'm surprised to know that 08 hasn''t. Would you possibly know what's the prime diffrerence between the 2 in terms of suspension, please? Are the shocks different, bushings, etc?
My 07 has over 30K, tires are OK. I did all rotations as scheduled. My toyos are OK for now, but do get chewed up quicker than of Accord's for example.
I still believe I should sell my 5 and buy something else. But before I'll make such a decision, I'd wait for other owners who have 2008-10 year models to confirm your statement regarding 08 model. In that case I'd sell my 07 and get a brand new one.
#252 of 359 Crunch noise fixed -- for a while
Jun 21, 2010 (10:34 pm)
I mentioned our '08 Mazda5's rear-suspension crunching noises to our dealer's service dept. when I brought it in recently for routine service -- even referred them to the prior years' service bulletin. They said they took the rear suspension apart, couldn't find any signs of wear, abrasion or other problems, and moreover couldn't even hear the noise (which had been obvious to all passengers for several months.) They didn't charge me anything beyond the other service work, and offered to take another look if I could bring it in again to demonstrate the noise.
I gave up, drove the car back home -- and noticed that the noise really was gone!! I deliberately took routes that set off the crunching before, and the car was silent! I figured something in the disassembly/reassembly process must have done the trick.
This situation lasted for about a week, when the noise reappeared while driving over a normal speed bump. It's become more and more pronounced since then -- still not as loud or consistent as before, but definitely trending upward.
Don't know what this says about the cause of the problem, other than it appears that rather fine tolerances are involved. Cold temps are not a factor here, as the car has been in Hawaii since purchase.