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Mazda5 Suspension

221 messages,  Last post on Nov 23, 2009 at 5:19 PM

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What is this discussion about? Mazda MAZDA5, Van


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#194 of 221
Re: Suspension Noise in Cold Weather [drgnldy9] by librarian56
Jul 13, 2009 (10:13 am)
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Replying to: drgnldy9 (Jul 13, 2009 9:23 am)

Forget the cold weather! I have a 2008 Mazda5 that sounds like an old squeaky sofa. I can't find a TSB that applies to this model. Anyone know of one?
#195 of 221
Re: Suspension Noise in Cold Weather [librarian56] by trishr1
Jul 25, 2009 (7:54 pm)
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Replying to: librarian56 (Jul 13, 2009 10:13 am)

This is all I could find for now. I subscribe (for free) to MyCarStats and receive notificiations regularly for my Mazda5.
 
http://www.allworldauto.com/tsbs/NHTSA__MAZDA_MAZDA5_technical_service_bulletin_- 234359.html
NHTSA Item Number: 10023313
Service Bulletin #: 0102206
Replacement #:
Vehicle/Equipment Make: MAZDA
Vehicle/Eqipment Model: MAZDA5
Model Year: 2008
Mfg Component Code: 021000 SUSPENSION:FRONT
Date of Bulletin: 2007-09-07
Date Added: 2007-11-14
Summary: FRONT CRANKSHAFT BOLT SERVICE WARNING. *NJ
#196 of 221
Re: Suspension Noise in Cold Weather [trishr1] by coolmazda5
Jul 26, 2009 (5:23 pm)
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Replying to: trishr1 (Jul 25, 2009 7:54 pm)

Could it be possible to post the detailed TSB instructions? The component code and the summary above do not seem to make sense, especially for suspension noise.
 
Here is the latest TSB I know of, but does not apply to 08+:
 
http://www.finishlineperformance.com/pdf/mazda5/bulletin/02-001-08-1918.pdf
 
Thanks
#197 of 221
Re: Suspension Noise in Cold Weather [coolmazda5] by bman9
Jul 27, 2009 (3:36 am)
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Replying to: coolmazda5 (Jul 26, 2009 5:23 pm)

Thanks, Trishr1 for posting the link to this Mazda5 bulletin. Very, very helpful for those of us with noisy 2007 Mazda5s.
 
Much appreciated.
#198 of 221
disappointed by drb05
Jul 27, 2009 (7:21 am)
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I had rea suspension noise - sort of grinding whenever I went over a hole or speed breaker. It was quite pronounced in cold weather (canada).
 
Dealer tried changed few thingsbut it still persisted.
 
I have moved back to US to a hotter west. I haven't noticed that noise any more (or atleast it is very very less pronounced).
 
I have 08 car. This wasmy first mazda car. I should say - bit disappointed. as I already had 2 major issues. Signing up for totalcare from mazda as I foresee lot of issues with this car in the future.
 
drb
#199 of 221
Re: Suspension Noise in Cold Weather [bman9] by trishr1
Jul 27, 2009 (1:23 pm)
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Replying to: bman9 (Jul 27, 2009 3:36 am)

Thank you for the kind words. I only wish that there were no TSBs but no vehicle is perfect.
I find it quite astounding that Mazda can't or won't provide customers with a permanent fix.
One pst mentioned that "new parts" are warranted for a year, but interestingly, my dealership service department differed with that and said 30 days is the maximum. Could it be that various dealerships offer different warranties? Wouldn't make too much sense to me.
#200 of 221
Woble anyone? by vicenac
Aug 19, 2009 (12:35 pm)
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Hi all!
I'm looking at buying Mazda5. I saw a consumer review on edmunds that slammed the vehicle for "wobbling" in the back at high speed on highway. The reviewer claimed the problem exists on Mazda3 and 6 but it is less apparent.
The reviewer claimed to have tested 3 cars and drove a loaner for a week. Rear occupants experienced car sickness due to the wobbling.
 
Anyone experienced this?
 
I like this vehicle so much I'm willing to modify it, installing better shocks, stiffer sway bars and so on. I wonder if those will fix it.
#201 of 221
Re: Still an issue in 09? [yury] by empowered
Sep 05, 2009 (10:30 am)
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Replying to: yury (Jun 19, 2009 9:38 am)

YES! Mazda continues in '09 to have service bulletins for the same issues from '05-'08. Why? Because it is cheaper for them. Most people do not want to invest the time and energy into pursuing getting what they paid a premium price for in the first place because of the run around and half truths they are met with when they try to honestly resolve their car issues. Why did Mazda go from a 4 year/50K mile to a 3/36K bumper to bumper warranty? Was it because no one was using the 4th year and the other 14K miles for warranty issues? I dont' think so. Was it because they sacrificed quality manufacturing for short term gain? Maybe. Mazda used to have a great reputation for being the car manufacturer that offered affordable luxury extras as standard in quality cars that were a fun driving experience. I would like to see them rebuild that reputation with honor, integrity and high quality standards. Why do manufacturers and dealerships continue to operate from a "lack consciousness?"
 
The web of dealership/manufacturer excuses and put-offs, even with their most sincere tones are very frustrating to deal with over and over and over again. Not many people have the time available to continue to take their car to the dealership over and over again to hear these putt-offs, half-truths and best excuses. However, empower yourself. Post car issues on these forums, post them on the Mazda forums, contact the Attorney General's office and Better Business Bureau in your State and simply let them know of your frustrations - even if you don't have a long history of problems. Understand you will be met with form letter responses and directions to an even longer arbitration process but your letter will be on file and when enough letters are on file, people take notice. Visit the following sites:http://www.free-lemon-law-guide.com/magnuson-moss-warranty-act.php
and http://www.lemonlaw.com. read all of the information all over the sites.
 
On the first site, read about the complaint process and learn why manufacturers and dealerships respond with, "we can't duplicate the noise or problem" or "we test drove your car and everything was fine" and many of the other lines we hear. Read about why you can go beyond manufacturer's that insist on arbitration and why it may be more profitable for you to do so - the second site, lemon law.com is offered by a group of lawyers in a small grouping of States and if they take on your case, you don't pay a dime. According to the first site, manufacturers are well aware of many recurrent problems from year to year and do nothing about it. In the long run, if someone chooses to obtain a lawyer and file a case, it is cheaper for them to settle the case before it goes to court. It is even cheaper for them to wait it out knowing that most people grow tired of 800# customer disservice help, being transferred from one service person to the next only to be lost in the miscommunication of the many "helpful" people and repeated visits to dealerships. They know that most people will not choose to find a lawyer and will usually give up and either keep their car and shoulder the burden of problems or sell their "lemon" and buy a new vehicle.
 
Is this not what put the auto industry in the precarious position it is now finding itself? People spoke loud and clear with the cars for clunkers - Oops!, I mean clunkers for cars program (mistake intended). Was the message not obvious from the public to the manufacturers? Sell cars at reasonable prices and the public will buy them. The next loud message needs to be about selling quality cars to begin with so that these frustrating, time consuming and expensive car problems can give way to higher quality maintenance. I know I would spend more money on preventive maintenance to keep my car running in tip top shape if I didn't have to be concerned with being nickled and dimed ($50's and $100's) by manufacturer defect problems that ultimately cost me in many ways.
 
Yes, please keep posting car issues. It is so helpful to many of us that use these forums to empower ourselves. I am finding issues with my '09 sport manual - car pulls to the right (even after many attempts by the dealership to correct), there are strange noises from the right front passenger's side engine area that have been diagnosed as: water from a/c condenser splashing on exhaust, condenser switch, condenser thermomister, water not draining properly from condenser. Nothing has been done to correct the problem as each time, with each new diagnosis I am told everything is normal and fine. I only hear the noise while the condenser is engaged and the car is moving (best heard between 15-40mph. The noise is not heard in idle. If it were a switch or thermomister, should it not happen all of the time while in idle or at high speeds? I also experienced a high vibration at highway speeds in my '09 sport manual. The left rear side and passenger's seat shook violently. Even though I was told it was "normal" vibration, the dealership did replace two tires. There still is an abnormal vibration at highway speeds although the vibration is less than before the tires were replaced. Even though the dealership insists everthing is within manufacturers specifications and everything is fine, no one will guarantee the alignment and vibration issues will not cause excessive and abnormal tire wear such as has been huge problems with the 2006 models that ended up in Canada and the UK.
 
   After one alignment done by the dealership (to correct the pulling to the right problem), when I started my car, the car violently rocked side to side and I heard a high pitch whine like a weed whacker noise or a forced air noise. The side to side rocking was during ignition and the high pitched noise lasted for about a minute or two. The car did this two more times that same day (only drove it a total of about 20 miles that day). Dealership told me I must have tried to start the car while it was already running - 3 times?!
#202 of 221
Re: Still an issue in 09? [empowered] by vicenac
Sep 07, 2009 (10:51 am)
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Replying to: empowered (Sep 05, 2009 10:30 am)

I had Ford Freestayle that the dealers turned into a lemon (I've got my money back).
I know how that feels. It seems to me that less and less atention is given to the expertise of the service departments.
I think there is a general feeling that cars need ess and less maintenance. A few scripts are good enough to guide anybody through fixing problems. Obviously wrong.
In the last years I've visited 3 Ford and 3 Mazda dealerships and found the same lack of smart mechanics.
I have a friend who had Toyota religion all his life. He is stunned to see the same going down hill with his new Sequoia.
I intend to to buy a new 2010 MZ5 because it is simple enough for me to maintain and fix myself. I have a MZ CX-7 now (lease) that has 20k miles on it. I am disapointed to hear and feel all kinds of vibration and steering noises. ALL apeared after service visits. It's a shame!
#203 of 221
Update by letzallwin
Sep 07, 2009 (8:43 pm)
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I have been absent for several months due to serious illness of a family member. To my friends who shared info with me (Petesmazda5, Raceymom, Sofienyc, & Trishr1) I promised an update on success (or lack thereof) in getting my 2007 Mazda 5 repaired. So, pull up a chair, pop in a Joe Nichols CD ("My Old Friend The Blues"), speakers turned up, and read on...
Inner tire treadwear: my problems started with this issue. At 5K miles, after the tires were rotated, I noticed inner tread wear on all 4 tires. After the rotation, could hear tire noise because they were cupped out. At 8K miles, one of the service writers finally responded to my insistence to get this checked. She made a call, at 11K , my Toyos tires were replaced with Kumhos' (warranty).
     Next, enter the crunch/pop noise in the front suspension. It was cold weather as some of you mentioned when it happened on your vehicles. After several "not duplicated this visit" comments, a Master Tech observed loose play in the tie rod ends. They replaced the rack unit and the strut bushings. Problem solved for now.
     Also experienced popping noise in the rear suspension. A beefed up Ford(?) part was ordered and installed with new bushings. On the way home, every little bump and dip in the road produced a loud clanging in the rear.Returned car to dealer (you'll love this) the tech had installed the parts incorrectly. Parts reinstalled, noise now gone.
     The tire wear issue is still evident. 2 more tires were put on (warranty), refused to put on 4, even though all were worn inner tread. By the way, between 8K and 11K, the car alignment was checked, slightly high on camber (positive). For whatever reason, the alignment was outsourced to an independent garage. I spoke with the tech who explained to me that the Mazda 3's , 5's & 6's had no camber adustment, and that they ran a positive camber that made them very responsive in steering, but produced INNER tread wear. He said that adjusting the toe-in could "tweak it" a little. (Just passing on what an independent said, I'm sure a Mazda tech will argue that one). So, at this point, how many of you have had your Mazda 5 issues satisfactorily resolved?
 
Maybe I will see some of you if there is another "Cash for Clunkers" promotion. Until then, report every issue-call your state attorney general's office if nothing is resolved, and please keep me posted.
Thanks ...
Letzallwin

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