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Mazda MAZDA5, Van
#175 of 361 Re: Suspension Noise it is BACK!! [petesmazda5]
Jan 22, 2009 (4:17 pm)
petesmazda5 - have you had any dealings with the APA in Ontario? I did have the opportunity to speak to the head fellow awhile ago and he had not heard of this problem with the Mazda5 - it wouldn't be broadcast by Mazda that's for sure. It would be very interesting to hear what the Automobile Protection Association had to say about this ongoing problem.
USA have Lemon Laws to fall back on - not so in Canada thrown out by one province and all others followed suit. This was raised most recently with the influx of unroad worthy cars being imported into Canada, but there was no mention ever of extending this to include poorly manufactured new vehicles.
Now that the economy is in a state and press is being applied to automobile manufacturers to prove their worth in order to receive a bailout, now is the time to increase the pressure from car owners.
I posted some of this information back in Jan 2008 after escalating my frustrations with the ominous crunch and creaking suspension to Mazda Canada. TBS s are available and most mechanics receive these (including Madza sealer/service centers). Whether they chose to apply the "fix' or not is an issue that must be raised with Mazda Canada or Mazda USA. As for the safety of the vehicle it astounds me that Transport Canada has chosen to ignore any complaints that don't fall into their "rules".
#176 of 361 Re: Suspension Noise it is BACK!! [trishr1]
Jan 23, 2009 (8:17 pm)
the main reason that Mazda Canada does not do the fix it 2 fold a the mechanics get paid a flat rate for the fix and so it is 'less worthy ' of their time.
Second mazda canada is owned and controlled by mazda usa and so just a profit making deal for them.
Transport canada is useless. look at the number of recalls in the us and how they are only well maybe do it if they really create
also i have spoken to the APA about this and they had told me they had recorded the comment over 2 years ago so not sure why they say they had not heard of it. funnily they said the same thing to me so maybe it is scripted.
#177 of 361 Re: Update on knocking noise [vg33e power]
Jan 24, 2009 (7:40 am)
What year is your Mz5? I will take the TSB re: that part to my dealer, but my Mz5 is a 2007 and the TSB seems to apply to '05 models.
#178 of 361 Re: Update on knocking noise [mikpete]
Jan 25, 2009 (7:39 am)
my Mazda5 is a 2006. I have had the front tie rods and bearings and suspension replaced. Just this last visit I had to have the motor mount replaced because it ruptured and was leaking yucky black oil all over the ground. If it's not one thing it is another with this car. Oh yeah, my key remote stopped working so they replaced that for free too and told me to bring in my extra key as well - some kind of problem with that too!
#179 of 361 Re: Update on knocking noise [vg33e power]
Jan 25, 2009 (11:38 am)
Thanks for posting the part number vg33e power. I pestered my dealer and he changed the two bushings for free even though my warranty is up. I won't hold my breath but two days of -10C to -13C and not a creak to be heard.
Now I have another problem: I had the right front strut replaced and I get shimmy at highway speeds and the car feels 'darty" (follows road grooves/tracks). The dealer claims the the alignment shouldn't be affected by the strut change however the car was vibration-free all the way to 150KM/hr prior to the change. Does anyone know if an alignment is necessary after changing a strut? Seems like it is to me.
Thanks in advance.........
#180 of 361 Re: Update on knocking noise [petesmazda5]
Jan 25, 2009 (6:32 pm)
On this one, I think I may side with the dealer -- about the alignment.
There's an early copy of the service manual floating around on the web. From the illustrations, it looks like would be relatively difficult to mess-up the alignment when changing a strut. The style of strut used mounts in a cylindrical clamp on the wheel-hub/steering-knuckle. Other cars use a different mounting arrangement which is more prone to alignment issues. There appear to be only a few ways to cause a problem [on the 5] -- installing the wrong part, not completely seating the strut's stop against the knuckle, or intentionally adjusting the tie-rod ends.
Here's the short version description text from the service manual.
FRONT SHOCK ABSORBER AND COIL SPRING REMOVAL/INSTALLATION
Caution • Performing the following procedures without first removing the ABS wheel-speed sensor may possibly cause an open circuit in the wiring harness if it is pulled by mistake. Before performing the following procedures, disconnect the ABS wheel-speed sensor wiring harness connector (axle side) and fix the wiring harness to an appropriate place where it will not be pulled by mistake while
servicing the vehicle.
1. Remove in the order indicated in the table.
2. Install in the reverse order of removal.
3. Inspect the total toe-in and adjust it if necessary.
#181 of 361 Re: Update on knocking noise [petesmazda5]
by vg33e power
Jan 26, 2009 (7:56 am)
Align your MZ5 petesmazda5, replacing the struts will definately need an aligment job afterwards. I am highly surprised that the dealer did not sell you one when they replaced the strut. A vehicle out of aligment will definately track and create a shimmy (especially fronts) because all three wheels are going straight while one of them is out of aligment and trying to go either inward or outward making it sort of skip and waste your tire a lot quicker.
Get it aligned.
#182 of 361 Re: Suspension Noise it is BACK!! [trishr1]
Jan 26, 2009 (8:26 am)
Yes, our noise is back too. Our 2006 has been repaired 5 times, front and rear, for this including twice since the TSB:
Nov 2006 - bushings
March 2007 - bushings and control arms
Dec 2007 - bushings and control arms
Sept 2008 - bushings and control arms
Jan 2009 - bushings and control arms
Currently it is only happening over severe bumps (e.g. speed bumps) but i am sure it will get worse over the next few weeks, as it has in the past.
My question: does a problem that was reported (repeatedly) and never dealt with successfully under warranty, continue to be a warranty repair after the 3 year warranty expires, or are we on the hook for it ourselves?
#183 of 361 Re: Suspension Noise it is BACK!! [riproy]
Jan 26, 2009 (8:51 am)
I have the five year extended warranty on my '07 and the service manager informed me that new parts are warranted for the duration of the warranty (3.5 years remaining on mine.) I was told that otherwise, new parts are warranted for one year even if the car is no longer under warranty.
Re: the creaking and banging, I found out that there is another TSB 02-001/08 that supersedes TSB 02-005/07. Applicable models and '06 and '07 models. It involves a new part number: BP4K-28-012A, the spring seat rubber. I know nothing about cars so I don't know what this does.
I am taking my MZ5 to the dealer tomorrow and will see what they have to say. It is still really cold here in Ontario so I am hoping that if the noise is going to return, I won't have to wait 6 months to find out. Hope this information helps! Could this be the answer we are all looking for???
#184 of 361 Suspension Noise in Cold Weather
Mar 08, 2009 (6:54 am)
This is my first post...but it is clear that many Mazda5 owners are having the same problem. My 2007 Mazda5 Sport has the same loud creaking/squeaking in cold weather. At my most recent service appointment, I mentioned it and the Service Advisor (who I went to high school with) gave me a embarrassed "not sure we can truly eliminate the problem" response. It was clear that I'm not the only customer at this dealership with the problem.
They replaced the rear stabilizer bushings (Part #: C243-28-156D) under warranty, and that addressed the issue temporarily. The squeaking returned within a couple of weeks of cold Ontario winter driving, and has persisted even in the milder weather. The other noise I'm hearing is a low frequency rumbling from the rear suspension. It sounds like something's fluttering as I drive and when I go over a bump. Very annoying. I'm very interested to know if anyone in Canada has had a lasting resolution to this issue.
A final suspension note: When I'm driving at a speed of 50-60 km/h (30-40 mph) or greater and hit a bump - even a small one, the car will pitch suddenly and requires a quick steering input to correct its track. It's as if it gets totally thrown off by the bump and loses its step. It feels unsafe to me, and I'm curious if anyone else has experienced this.