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Vans & Minivans Mazda Mazda5 Mazda5 Suspension
220 messages, Last post on Oct 22, 2009 at 8:41 AM
You are in the Mazda Mazda5 Forum. Your Host is Karens
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Replying to: drb05 (Jun 09, 2008 2:54 pm) The problem has been present for sometime now (years) and Mazda has (hopefully) worked out the kinks, and crunches, and the following Technical Service Bulletin (which is available to most all service centers including independent ones: TSB 02-005/07 One can only assume that your dealer's service center greased the bushings. If you take a look at the service record, it should tell you what was done. Most people who had this servicing applied to their vehicle only had the problem solved for a day or two. I would suggest speaking to the service manager about the problem. If you can't get a satisfactory resolve then perhaps going to another dealership service center will help. Otherwise, contact Mazda Canada - I prefer the email route as it seems to generate a fairly reliable turnaround and call back (plus it is documented). For most people, the full servicing as described in the TSB using the most current replacement bushings has resolved the problem. I am 6 months into a crunch-free period and judging by the quietness of the forum, others are doing okay as well. As my independent service centre technician said to me after months of trying to get the dealer to fix the problem "why are you doing all the work to find out what the problem is?" This is a known problem with a solution. Let us know how you make out. It is odd that your vehicle is making noise in above -10 degree weather, but others have had a similar problem.
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Replying to: trishr1 (Jun 09, 2008 4:36 pm) Noise is quite evident. It is like some sort of rod going through a hollow cylinder without any lubricant. After reading this forum's postings yesterday I contacted the service manager - he said he will replace the shocks in the rear. Will that fix the problem? I could not find the suspension issue's TSB http://www-odi.nhtsa.dot.gov/tsbs/tsbsearch.cfm Could you please help? I can ask service manager to see that TSB. Note: this is my first Mazda and don't want to get disappointed.  drb |
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This is the worst car I have purchased in modern times. The rear end noise has been a constant annoyance. Yes bushings replaced etc etc etc. That is after they had it for a month to fix a water leak the month I took delivery. I have eight more months to go and will walk away from Mazda and Ford. When the road is wet their is virtually no traction in the front end. My family does not feel safe in it. My wife hates the car and my kids hate the car. Yes I have changed the tires but once is enough. I have 24,000 miles on this car and have never looked forward to getting rid of a car more than this one. The dealer is Scott Mazda Volvo in Allentown, PA. Scam artists extraordinaire. They tried to screw me on the deal and I had to go sit out in front of the owners office to get satisfaction. The service department staff is always changing and nothing ever gets fixed. I despise Mazda and Scott. |
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Most of you that posted about the crunching noises (front, mainly rear) don't mention tire wear. My problems started with inner tread wear, even though the alignment said that everything was "in spec". Do some people just not notice it, or some of you didn't experience it? My tires had just been rotated & balanced, the "full circle check" had no mention of uneven tread wear, but when I got home after that visit the front tires, which had been moved from the rear had easily recognizable inside tread wear. The rear lower control arms have been replaced-now I have the "crunching" noise that many on this post describe. Does that mean that they were replaced with a pre-2007 set with bad bushings? This is my first posting-could some of you "old-timers" direct me to the right path to get these issues repaired before my warranty on the 2007 goes out? I'm on my second set of tires at 25 K miles, the 1st were replaced at 11 K due to inner tread wear and cupping out. In turn I will share with you my success (or lack thereof) in getting the problems corrected. Thanks-Letz_all_win !
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Replying to: letzallwin (Sep 24, 2008 8:38 pm)
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| I'm curious - what is wrong with the Toyos? | |
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Recommend that you not buy a Mazda. Bought a Mazda 3 2006. At around 17,000 miles I began to have problems with the tires. After complaining several times to the dealer, I was referred to the Toyo Dealers to address the warranty. I ran into major problems with them in honoring the warranty and ended up buying 4 new Firestone tires at 21,000 miles. Again at around 20,000 miles, I began having the same problems. I had the tires aligned, rotated and balanced every 3,000-6,000 miles and nothing improved the wear of the tires. Neither the Mazda dealership nor the main Mazda offices were willing to do anything to remedy the problem or find a solution. I finally traded the car in in 2008 and don’t plan to ever buy another Mazda in my life. I have read blogs on both the Mazda 3 and Mazda 6 with the same problems. Unless you are rich and can afford tires every 17,000 miles, it is not worth the trouble you will incur. You will be zoom zooming every 17,000 miles to a tire store. 
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Replying to: blanca58 (Sep 28, 2008 1:22 pm) Yes, Toyo tires are crappy tires, but that is my experience with any OEM tire any new car comes with. After 10-15K miles they became noisy and more slippery, but they wear evenly so far  , so I'm not deterred due to that... Oh well, good luck with the new car... |
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Replying to: raceymom (Sep 25, 2008 8:04 am) I have experience as an alignment tech, uneven tire wear usually indicates alignment or suspension problems, especially on a new car. It is beginning to sound like Mazda has many bad problems with suspension components on several models. It is time for recalls AND a possible Class Action Lawsuit. Recalls happen when enough consumers file complaints with the NHTSB. If cars are unsafe, they need to be recalled. |
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So as the weather cools down here in the NE...the noise from the rear suspension is back. It was so embarrassing to have friends in the car with that noise constantly under them squeaking and creaking over the road. One point in our trip they asked if the car was going to make it to our destination. This is the worst piece of crap and I have owned one...a Yugo! That was more solidly built thant this Mazda5. I tried trading it in for a new VW Passat Wagon and they will only give me 8000 for it...it is a 2007 with less than 12k miles on it! I guess the word is out on how crappy this car is. I just drove 6 hours in it and the drivers seat is so uncomfortable that the lower half of my legs were numb when I got out, I almost fell to the floor! I am going back to the dealer to see if they can fix it. I will go with a Honda next time...Pilot...gas prices be damn!
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