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Mazda5 Suspension

220 messages,  Last post on Oct 22, 2009 at 8:41 AM

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What is this discussion about? Mazda MAZDA5, Van


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#152 of 220
Re: Alignment After TSB 02-005/07 Completed [legend88ls] by athenasius
Apr 30, 2008 (5:39 pm)
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Replying to: legend88ls (Apr 13, 2008 11:15 am)

I am a bit confused regarding your warranty. I have one of the first ones made and yes I know the crunch sound well. In Canada the warranty was reset after the whole fire thing to December for everyone in Canada plus the money they gave us as a good will gesture. so my warranty does not run out until dec of this year even though I bought it in may-jun 05. Maybe it is different in the States.
#153 of 220
Re: Alignment After TSB 02-005/07 Completed [athenasius] by coolmazda5
May 02, 2008 (10:27 am)
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Replying to: athenasius (Apr 30, 2008 5:39 pm)

Warranty for US 2006 models got reset to December 2005 as well. 2006 models get 4 years warranty. 2007 and beyond get 3 years.
#154 of 220
Fixing the Noise by sofienyc
May 13, 2008 (8:47 pm)
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I just got my 5 back from the shop...and the result in the quest of quieting the rear suspension was a fruitful one...finally someone got it right. The problem was bad read bushing on the stabilzer bar and a bad left rear shock. Now I have to wait for the cold weather to test it...but I think that it does feel better now and at least it does not sound like a squeeky old mattress.
#156 of 220
Re: Ugly Suspension Noise When Cold [mnorahs] by kukareka1
Jun 08, 2008 (4:54 pm)
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Replying to: mnorahs (Apr 18, 2008 6:46 pm)

I agree with you regarding Honda cars. I've had 3 Hondas (brand new) before buying 2007 Mazda5 Touring. None of my Hondas ever ever had any problems (I stil own one with 80K). If Honda would have any similar car to Mazda5 (I know they do have them in Japan, japs are just too conservative with American market), I'd readily pay a couple grands more for Honda instead.
Anyway, back to Mazda5,at 2.5K there was engine light on, so I had to waste my time to take it for check-up. Some sensor went bad, they replaced it. Then winter came and at freezing temps all these cracking noises came from rear suspension. After a few miles these noises would go away, but problem remained for all these cold days. Now, at 9.5K, I noticed really bad noise at the rear left. Went back to dealership, technician told me that it was very common problem. The rear left shock was replaced. This shock has oil, so I think it freezes during cold temps, and that's where the noise is coming from. I'll see what will happend next winter. I bet cracking noise will be there!! Do you want a bet?? This must be a bad design issue. So it doesn' t matter how many times this part will be replaced, the problem will remain!
I'm just as frustrated and disappointed as any of you experiencing all these problems! How a brand new car can have so many issues in the first place, especially after a few years of production!
I think the best way to have Mazda to issue a recall for all Mazda5 to replace faulty shocks is for each one of us placing these comments here on Edmunds, is to file a complaint at NHTSA website (it will take a few minutes to file, it is very simple). According to this organization, they don't wait for a number of complaints to pile up, they look into the problem right away, and if there is safety related issue (and it actually is!!!!) they will force car manufacturer to issue a recall and to replace the faulty part!
Lastly, I'll wait another year, and if there will be one more problem with this Mazda5, I'll get rid of it and will never buy any other Mazda again!!! Stick with Honda!!!
#157 of 220
Re: Ugly Suspension Noise When Cold [kukareka1] by coolmazda5
Jun 08, 2008 (5:25 pm)
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Replying to: kukareka1 (Jun 08, 2008 4:54 pm)

Don't blame you, yet my last car was a Honda, which I traded in for a 2nd Mazda5. Honda is OK but I've been happier with the Mazdas so far (not that they are perfect, but my Honda experience was not very positive)...
#158 of 220
joining the list ... by drb05
Jun 09, 2008 (2:54 pm)
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I bought my car 2 months ago. Because of moving didn't notice the rear suspension noise that came with driving over speed bumps etc. Now I very clearly notice that.
 
TOok it to the dealer 2 days ago - he said the problem was rear stablizer bushing was dry and they replaced it. how could a brand new car go bad so quickly.
 
I just drove today (car belongs to my wife), and see that the noise is still there. Nothing was rectified.
 
Now after checking the forum, i see it is a big issue with mazda. I live in canada.
 
Can somebody post any solutions or how to take this up?
 
drb
#159 of 220
Re: joining the list ... [drb05] by trishr1
Jun 09, 2008 (4:36 pm)
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Replying to: drb05 (Jun 09, 2008 2:54 pm)

Can you tell us what year this vehicle is - 2007 or 2008?
The problem has been present for sometime now (years) and Mazda has (hopefully) worked out the kinks, and crunches, and the following Technical Service Bulletin (which is available to most all service centers including independent ones:
TSB 02-005/07
One can only assume that your dealer's service center greased the bushings. If you take a look at the service record, it should tell you what was done. Most people who had this servicing applied to their vehicle only had the problem solved for a day or two.
I would suggest speaking to the service manager about the problem. If you can't get a satisfactory resolve then perhaps going to another dealership service center will help. Otherwise, contact Mazda Canada - I prefer the email route as it seems to generate a fairly reliable turnaround and call back (plus it is documented).
For most people, the full servicing as described in the TSB using the most current replacement bushings has resolved the problem. I am 6 months into a crunch-free period and judging by the quietness of the forum, others are doing okay as well.
As my independent service centre technician said to me after months of trying to get the dealer to fix the problem "why are you doing all the work to find out what the problem is?" This is a known problem with a solution.
Let us know how you make out. It is odd that your vehicle is making noise in above -10 degree weather, but others have had a similar problem.
#160 of 220
Re: joining the list ... [trishr1] by drb05
Jun 10, 2008 (4:21 am)
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Replying to: trishr1 (Jun 09, 2008 4:36 pm)

Year is 2008. Current temperature is 11C.
 
Noise is quite evident. It is like some sort of rod going through a hollow cylinder without any lubricant.
 
After reading this forum's postings yesterday I contacted the service manager - he said he will replace the shocks in the rear. Will that fix the problem?
 
I could not find the suspension issue's TSB http://www-odi.nhtsa.dot.gov/tsbs/tsbsearch.cfm Could you please help?
 
I can ask service manager to see that TSB.
 
Note: this is my first Mazda and don't want to get disappointed.
 
drb
#161 of 220
POS Mazda 5 by dfz1
Sep 13, 2008 (7:18 am)
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This is the worst car I have purchased in modern times. The rear end noise has been a constant annoyance. Yes bushings replaced etc etc etc. That is after they had it for a month to fix a water leak the month I took delivery. I have eight more months to go and will walk away from Mazda and Ford.
 
When the road is wet their is virtually no traction in the front end. My family does not feel safe in it. My wife hates the car and my kids hate the car. Yes I have changed the tires but once is enough. I have 24,000 miles on this car and have never looked forward to getting rid of a car more than this one.
 
The dealer is Scott Mazda Volvo in Allentown, PA. Scam artists extraordinaire. They tried to screw me on the deal and I had to go sit out in front of the owners office to get satisfaction. The service department staff is always changing and nothing ever gets fixed. I despise Mazda and Scott.

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