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Mazda5 Suspension

221 messages,  Last post on Nov 23, 2009 at 5:19 PM

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What is this discussion about? Mazda MAZDA5, Van


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#135 of 221
Re: Ugly Suspension Noise When Cold [kivo] by mazdatired
Feb 28, 2008 (7:51 pm)
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Replying to: kivo (Feb 27, 2008 6:49 am)

I am not sure about the 2008 models. You would think that after two model years and numerous complaints they would have straightened it out but who knows.
 
To anyone else who is interested the latest bulletin is TSB 02-005/07. The only problem is it did not work either. I took it in again after they did this TSB, for the seventh time and Mazda refused to do anything but put some silicone lubricant on the front stabilizer bushings. Even the service manager thought this was a "band-aid" fix. They also loosened and re-torqued both lower control arms. Why they did this for a problem that is supposedly "not a big deal" I don't know. Good luck all!
#136 of 221
Re: Ugly Suspension Noise When Cold [mazdatired] by kivo
Mar 01, 2008 (3:42 pm)
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Replying to: mazdatired (Feb 28, 2008 7:51 pm)

The new Consumer Reports Auto Issue shows a bad mark for suspension in 2006, but for 2007 it improves to very good. Let's hope they're right.
#137 of 221
Re: Ugly Suspension Noise When Cold [mazdatired] by coolmazda5
Mar 01, 2008 (5:20 pm)
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Replying to: mazdatired (Feb 28, 2008 7:51 pm)

Sounds bad. Call Mazda USA and give them trouble. Get a Call Center supervisor to call you back and escalate the issue if not satisfied. I mention this because sometimes the dealer is not that sympathetic with your issues but others are. I changed dealers for my services and OK since (I actually bought my 08 from the 2nd dealer).
 
I own an 06 and an 08 (both Mazda5s) and no suspension trouble. I live in the northeast US. The only issue that I've heard is that the dashboard crunches a little on rough roads when extremely cold (10-30F), but that is pretty much it. Now, I also heard it on my past cars (as well as squeaky suspension on my old Honda Civic on cold weather) so possibly I'm used to it
#138 of 221
Re: Ugly Suspension Noise When Cold [coolmazda5] by mazdatired
Mar 02, 2008 (1:10 pm)
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Replying to: coolmazda5 (Mar 01, 2008 5:20 pm)

I have escalated this issue to the point that I am going in for arbitration to get a new car or my money back. Mazda has been very unreceptive to my concerns and continue to blow off my safety concerns. I am very glad that you have not had any of these troubles. I guess I just got one built on a Friday afternoon. I have a 1999 Dodge conversion van and a 2006 Ford Freestyle, neither of which have any of these issues. I had a 1996 Lumina and drove it for over 100k miles without any suspension problems. I am really miffed by my bad luck.
#139 of 221
Re: Ugly Suspension Noise When Cold [mazdatired] by coolmazda5
Mar 02, 2008 (1:16 pm)
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Replying to: mazdatired (Mar 02, 2008 1:10 pm)

Its understandable. On a side note my 06 was one of the first ones to touch NA soil (it is almost an 05 IMO). It was built around April-May 05 and, yes, I've noted they improved things with the 08, but no critical issues, weird.
 
Well, what can I say, best of luck!
#140 of 221
Re: Ugly Suspension Noise When Cold [kivo] by trishr1
Mar 05, 2008 (4:19 pm)
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Replying to: kivo (Mar 01, 2008 3:42 pm)

Replying to: mazdatired (Feb 28, 2008 7:51 pm) "kivo"
The new Consumer Reports Auto Issue shows a bad mark for suspension in 2006, but for 2007 it improves to very good. Let's hope they're right.
 
I have my doubts about that since there are still numerous reports of issues with this car regarding a variety of problems. Also noticed that Mazda stopped advertising this vehicle for several months in the newspapers. This could be because they were pushing their other models. Recently I saw a TV advertisement for the "newly" designed Mazda 5. Exactly what they changed I don't know.
 
As I told Mazda Canada several times, I like this vehicle because it offers things that other manufacturers don't, but I really never expected to encounter such disregard for consumer satifaction. The Protege also had exactly the same problem and Mazda let the consumers down on fixing that problem once the warranty expired.
Coolmazda
I am still (touch wood) crunch free and it is still pretty cold here since my last fix. in December. Can you tell us what your bushing parts numbers are (specifically the "letter" after the part number (eg. 156A, or 156 B or 156C). Thanks
#141 of 221
Re: Ugly Suspension Noise When Cold [trishr1] by coolmazda5
Mar 05, 2008 (7:12 pm)
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Replying to: trishr1 (Mar 05, 2008 4:19 pm)

N00b question trishr1, how can I find the bushings part numbers? I own an 06 and an 08, I'll provide both (if I can find them first )
#142 of 221
Re: Ugly Suspension Noise When Cold [coolmazda5] by trishr1
Mar 05, 2008 (9:49 pm)
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Replying to: coolmazda5 (Mar 05, 2008 7:12 pm)

The parts should be listed on your service invoice when you had your vehicle in for the fix. A couple of my posts earlier I listed my bushing parts number so that you can see what they look like. The letters indicate the newest parts(C or D) versus the older parts (A or B). Hope you can find them.
#143 of 221
Re: Ugly Suspension Noise When Cold [trishr1] by coolmazda5
Mar 06, 2008 (10:20 am)
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Replying to: trishr1 (Mar 05, 2008 9:49 pm)

Oh, apologies if I my reply was not clear earlier, I don't have the crunch on my 06 and I have not applied the fix... My 2 cars bushings are the original (from the factory) ones. My bad
#144 of 221
Re: Ugly Suspension Noise When Cold [mazdatired] by riproy
Apr 11, 2008 (6:05 am)
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Replying to: mazdatired (Feb 28, 2008 7:51 pm)

After hounding the two local dealers and Mazda Canada, MC called last week to say that they have ordered new bushings for the stabilizer bars to address this problem. They have yet to arrive and of course winter is over now, so when these parts are replaced, i will anxiously be awaiting what happens in November. If there is no relief, then we will be trading it off the following spring as i can't live with the noise all winter every winter which for us is almost half the year.
I am hopeful but realistic after being let down so many times before. And it looks like MAZDATIRED may have had this done already with no success.

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