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Mazda5 Suspension

359 messages,  Last post on Nov 01, 2012 at 9:26 PM

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What is this discussion about? Mazda MAZDA5, Van

Messages Page 14 of 36

#131 of 359 Re: Rear Crunch [grasma] by riproy

Feb 11, 2008 (2:17 pm)

Replying to: grasma (Feb 10, 2008 10:44 am)
This is a good idea. Can everybody experiencing suspension noise on their Mazda5 (06s, 07s, and even 08s) please list their VINs. We need to get an idea of how large this problem is. Mazda Canada has been very unhelpful to me (suggesting that we should expect noise from suspensions of new cars) whereas dealerships have been more helpful but in the end the fixes haven't worked. Individually we don't have much clout, but together maybe we can create some noise besides the stuff coming from our suspensions.
I'll start:
2006 Mazda5 GT
VIN JM1CR293560126200

#132 of 359 Re: Ugly Suspension Noise When Cold [grasma] by trishr1

Feb 11, 2008 (9:13 pm)

Replying to: grasma (Feb 10, 2008 10:41 am)
Grasma - can you post your replacement parts. What is important is the "letter" that comes after the bushing part number, such as XX-X125C or XX-X126D. The later the letter, the newer the replacement.
It might help to explain why yours (and others) are still crunching and it might give you more assistance is getting the problem under control if they are using the earlier versions of the "defective" bushings.

#133 of 359 Re: Ugly Suspension Noise When Cold [trishr1] by mazdatired

Feb 26, 2008 (8:48 pm)

Replying to: trishr1 (Feb 11, 2008 9:13 pm)
trishr1(and all others) I live in southern Wisconsin and have owned my Mazda5 (2006) since 1/16/2006. I do not believe that there is a fix to the crunching, knocking, squeaking, and general suspension noises with these cars! I am speaking from experience. My car has been in to the dealer on six occasions for the mysterious noises since 3000 miles and they still don't have it right. They have lubed sway bars, replaced a rear damper and coil, changed bushings twice (156C), changed both lower control arms, and some other "hocus pocus" stuff. But the noise is STILL there. The last time in they found the stud that holds the the right damper had failed. The body shop had to burn it out and weld in a new stud, but "it's not a big deal" they say.
 
Mazda does not seem very responsive and anyone who tells you that its not a big deal is lying. Your control arms and bushings are an important part in keeping your tires properly on the road. If they are not functioning properly how could you be getting the right ride. If they are binding in the cold then they can't act like springs, which is what they are supposed to do. How can bolts fail after only 28k miles? I no longer let my children ride in this car since I do not feel it is safe. What will break next?
 
By the way I have also had the lurching problem between first and second gear. They did a recalibration of the powertrain control module, helped a little. I have also had an ABS sensor cord short out as well.
 
I am desperately trying to get out of this nightmare but am not getting anywhere fast. I hate to share this bad news but I feel that I should let others know that they may have to look for other issues on their cars for the sake of safety!

#134 of 359 Re: Ugly Suspension Noise When Cold [mazdatired] by kivo

Feb 27, 2008 (7:49 am)

Replying to: mazdatired (Feb 26, 2008 8:48 pm)
I am interested in getting a 2008. Do you know if these noises have been fixed?

#135 of 359 Re: Ugly Suspension Noise When Cold [kivo] by mazdatired

Feb 28, 2008 (8:51 pm)

Replying to: kivo (Feb 27, 2008 7:49 am)
I am not sure about the 2008 models. You would think that after two model years and numerous complaints they would have straightened it out but who knows.
 
To anyone else who is interested the latest bulletin is TSB 02-005/07. The only problem is it did not work either. I took it in again after they did this TSB, for the seventh time and Mazda refused to do anything but put some silicone lubricant on the front stabilizer bushings. Even the service manager thought this was a "band-aid" fix. They also loosened and re-torqued both lower control arms. Why they did this for a problem that is supposedly "not a big deal" I don't know. Good luck all!

#136 of 359 Re: Ugly Suspension Noise When Cold [mazdatired] by kivo

Mar 01, 2008 (4:42 pm)

Replying to: mazdatired (Feb 28, 2008 8:51 pm)
The new Consumer Reports Auto Issue shows a bad mark for suspension in 2006, but for 2007 it improves to very good. Let's hope they're right.

#137 of 359 Re: Ugly Suspension Noise When Cold [mazdatired] by coolmazda5

Mar 01, 2008 (6:20 pm)

Replying to: mazdatired (Feb 28, 2008 8:51 pm)
Sounds bad. Call Mazda USA and give them trouble. Get a Call Center supervisor to call you back and escalate the issue if not satisfied. I mention this because sometimes the dealer is not that sympathetic with your issues but others are. I changed dealers for my services and OK since (I actually bought my 08 from the 2nd dealer).
 
I own an 06 and an 08 (both Mazda5s) and no suspension trouble. I live in the northeast US. The only issue that I've heard is that the dashboard crunches a little on rough roads when extremely cold (10-30F), but that is pretty much it. Now, I also heard it on my past cars (as well as squeaky suspension on my old Honda Civic on cold weather) so possibly I'm used to it

#138 of 359 Re: Ugly Suspension Noise When Cold [coolmazda5] by mazdatired

Mar 02, 2008 (2:10 pm)

Replying to: coolmazda5 (Mar 01, 2008 6:20 pm)
I have escalated this issue to the point that I am going in for arbitration to get a new car or my money back. Mazda has been very unreceptive to my concerns and continue to blow off my safety concerns. I am very glad that you have not had any of these troubles. I guess I just got one built on a Friday afternoon. I have a 1999 Dodge conversion van and a 2006 Ford Freestyle, neither of which have any of these issues. I had a 1996 Lumina and drove it for over 100k miles without any suspension problems. I am really miffed by my bad luck.

#139 of 359 Re: Ugly Suspension Noise When Cold [mazdatired] by coolmazda5

Mar 02, 2008 (2:16 pm)

Replying to: mazdatired (Mar 02, 2008 2:10 pm)
Its understandable. On a side note my 06 was one of the first ones to touch NA soil (it is almost an 05 IMO). It was built around April-May 05 and, yes, I've noted they improved things with the 08, but no critical issues, weird.
 
Well, what can I say, best of luck!

#140 of 359 Re: Ugly Suspension Noise When Cold [kivo] by trishr1

Mar 05, 2008 (5:19 pm)

Replying to: kivo (Mar 01, 2008 4:42 pm)
Replying to: mazdatired (Feb 28, 2008 7:51 pm) "kivo"
The new Consumer Reports Auto Issue shows a bad mark for suspension in 2006, but for 2007 it improves to very good. Let's hope they're right.
 
I have my doubts about that since there are still numerous reports of issues with this car regarding a variety of problems. Also noticed that Mazda stopped advertising this vehicle for several months in the newspapers. This could be because they were pushing their other models. Recently I saw a TV advertisement for the "newly" designed Mazda 5. Exactly what they changed I don't know.
 
As I told Mazda Canada several times, I like this vehicle because it offers things that other manufacturers don't, but I really never expected to encounter such disregard for consumer satifaction. The Protege also had exactly the same problem and Mazda let the consumers down on fixing that problem once the warranty expired.
Coolmazda
I am still (touch wood) crunch free and it is still pretty cold here since my last fix. in December. Can you tell us what your bushing parts numbers are (specifically the "letter" after the part number (eg. 156A, or 156 B or 156C). Thanks

Messages Page 14 of 36

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