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Mazda5 Suspension

221 messages,  Last post on Nov 23, 2009 at 5:19 PM

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#102 of 221
Re: Suspension Noise on '07 by mrbwa1
Nov 30, 2007 (12:08 pm)
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Replying to: nissmazlover (Nov 30, 2007 8:39 am)

I have a couple of questions about the suspension crunch. Our '07 Sport was purchased in October and so far no "crunch" as far as I know. It is my wife's daily driver, but she's pretty much on top of weird sounds/feelings/vibrations in the car. I have also driven it in the cold and have not heard a crunch. In order to try and help out those here with the issue I have a couple questions, and I'm open to questions as well.
 
1. Does the "crunch" show up anytime when the weather is below 32F, or does the car have to be out all day/night and cold soaked to get the noise? We have an insulated garage that usually stays above freezing, but the car is parked outside all day in sometimes sub-freezing weather.
 
2. Are there specific times the your hear the crunch? I have seen speed bumps noted, but is it only over bumps or even during cornering or even backing out of the driveway?
 
  Since it is the wife's car, most of my driving has been short trips to the store from the above freezing garage. So far I haven't heard the crunch. I will ask her more about it as well, but I'm sure she would tell me about it. Also, I can look at the VIN plate for a date of Manufacture for anyone interested if it turns out we aren't hearing the crunch.
#103 of 221
Re: Suspension Noise on '07 [mrbwa1] by trishr1
Nov 30, 2007 (6:50 pm)
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Replying to: mrbwa1 (Nov 30, 2007 12:08 pm)

1. Does the "crunch" show up anytime when the weather is below 32F, or does the car have to be out all day/night and cold soaked to get the noise? We have an insulated garage that usually stays above freezing, but the car is parked outside all day in sometimes sub-freezing weather.
My response: anytime the temperature falls to -10C or lower - that's when the rear end crunch occurs. If it falls below -20 to - 25C - and standing in an uninsulated parking garage all day- it soulds like the rear end is going to "break away" from the front end.
  
2. Are there specific times the your hear the crunch? I have seen speed bumps noted, but is it only over bumps or even during cornering or even backing out of the driveway?
My response: The crunch can be heard by going over irregularities in the road - minor crunch if the temp. is -10C. Going over things like big bumps - speed bumps and railroad tracks at -10C it is much louder; though at -20 to -25C the noise is loud enough for others outside the vehicle to notice it - inside it was nerve -wracking in the beginning, and as the previous poster said you know it's coming so you don't get to out-of-joint about it. It is still embarassing to drive others in this vehicle with the crunching noise. I imagine they wonder why I put up with it, or why I bought it in the first place.
If I drive the car for an hour or so, then the noise will lessen as the vehicle parts warm up, but that only happens in the milder cold weather, in the deep freeze, it is there always.BTW, your wife would certainly let you know if she was experiencing the same problem but it is interesting that she isn't. Does that mean that some vehicles have the poorly designed bushings, while other vehicles don't?
Also what happens once the warranty runs out and the problem hasn't been resolved permanently?
Now I have a question for you - does your wife's VIN fit within the range of the TSB that was issued?
#104 of 221
Re: Suspension Noise on '07 [trishr1] by mrbwa1
Dec 01, 2007 (9:16 am)
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Replying to: trishr1 (Nov 30, 2007 6:50 pm)

trishr1,
 
   We went out to dinner last night and I got to drive the 5 in the cold. It also set out for a couple our when we were out in 19F weather, so not quite to -10C and no ill effects. We may or may not see -25C, but not until Jan/Feb. I have talked to my wife and she reports no sounds at all. I looked up the TSB and checked the VIN plate on the care. I was a little surprised to see a build date of 11/06 (we bought in 11/07). It appears that a change may have been made sometime in the 2006 run.
 
I see that the VINs in the TSB are: 111238 for bushings and 120197 for the Control arm. Ours ends with 141276.
 
I guess all I can say is start shopping Mazda service. So far we've had pretty good luck with service... the dealership didn't do a walk-around, so our brand new 5 had a dent and had to go to the body shop! Our 2001 Toyota ECHO had basically the same issue with the front suspension and we lucked out with a service department that replaced the entire right front suspension, fixing the issue. Unfortunately, the warranty expired and now the left does it...
 
I feel really bad for those who have the issue because it ruins such a nice car!
#105 of 221
Re: Suspension Noise on '07 [trishr1] by nissmazlover
Dec 03, 2007 (10:03 am)
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Replying to: trishr1 (Nov 30, 2007 6:50 pm)

1. The cruch shows up slightly in cold weather above 32 degrees. Once it reaches that point, then it becomes more evident. It starts at the rear and then, gradually, the front suspension gets affected as well. I used to have my 5 garaged, and at the time I rarely heard the cruch, unless, of course, I left it outside for an extended amount of time, long enough for the suspension to get cold. Now, however, I have a driveway, and so the car is outside all the time and gets cold all the time. Therefore, the cruch is more prevalent.
 
2. The crunch happens anytime it is very cold outside, moreso when it's 32 degrees or less. It is VERY noticeable over speed bumps, large road undulations, or large potholes. Also, if the driveway you are backing out of has a large incline, and you come out fast enough, it will crunch, as well. Minor potholes in the road will sometimes elicit smaller crunch noises, as well. But, after about 20 minutes or so of driving, the suspension seems to warm up and it doesn't make any noises, unless, of course, you go over a large speedbump at speed. The suspension has to articulate just enough for you to hear it well. If it's really cold, however, you don't really need to do much in order to hear it.
 
Hope that helps answer your questions.
#106 of 221
Re: Suspension Noise on '07 [nissmazlover] by trishr1
Dec 03, 2007 (4:42 pm)
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Replying to: nissmazlover (Dec 03, 2007 10:03 am)

That was a very concise report and a similar experience in my vehicle.
Anyone else out there with the same problem or have had a permanent fix?
#107 of 221
Another chapter of suspension saga by riproy
Dec 18, 2007 (9:58 am)
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Hi suspension problem readers,
 
After having the bushings changed in Nov 06 and the control arms replaced in March 07, we continued to have front and rear suspension noise in sub zero temps. I went to a different dealership (where we had had our initial sub-par buying experience) and after listening to the problem, they were happy to replace the bushings and controls arms again, claiming that the previous repairs may not have involved the updated suspension parts. So, two weeks ago we had it done and voila, it has a quiet ride again. It sounds like the new car it is (we have an 06 GT 5sp with 23k km) and makes it a pleasure to drive once more.
 
The last time we had the bushings replaced, the noise reappeared after 2 months. The last control arm change didn't even score us one day of riding without noise. We will see how long the current 'fix' lasts.
 
with crossed appendages,
riproy
#108 of 221
Re: Another chapter of suspension saga [riproy] by trishr1
Dec 18, 2007 (2:32 pm)
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Replying to: riproy (Dec 18, 2007 9:58 am)

Great to hear that perhaps this is the last time that you may need a fix - sounds like a bunch of junkies (Not).
I took mine in today for an oil change - a fix for the intermittent remote starter problem (yes there is a fix for that too), and "front" bushing replacements again (second time). The Service Manager had said a few weeks ago that they could only do the front bushings (but at that time the noise was from the rear only of my vehicle) so I called Mazda Canada to lodge a complaint about the rear noise. This must have been duly noted, because they replaced both the front and rear bushings today
I noticed no noise on the short ride home, HOWEVER, there is a note of caution, it is mild out today, -5C, so this is not a true test, but it was nice to hear nothing but road noise .
Some people ,on other forums, can't really understand why there is such a fuss about a little squeak here and there. Those who complain about the "crunching noise" may have higher expectations or standards.
Anyway, I'm with you, and will cross anything that will help make it a permanent fix.
#109 of 221
Re: Another chapter of suspension saga [riproy] by mdchachi
Dec 18, 2007 (2:45 pm)
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Replying to: riproy (Dec 18, 2007 9:58 am)

I'm getting the crunch too but it disappears quickly after driving a bit. By the time I'd get to the dealer, the noise would be gone. Are the dealers receptive to this issue or do they need to hear it before doing anything?
#110 of 221
Re: Another chapter of suspension saga [mdchachi] by trishr1
Dec 18, 2007 (6:09 pm)
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Replying to: mdchachi (Dec 18, 2007 2:45 pm)

I would take it to the dealership and tell them you are having a problem under these circumstances - best to write it out otherwise it's open to anyone's interpretation of the problem.
Are you in a cool climate or cold climate? A colder climate might predict a more sustained crunch. Initially mine would crunch until it warmed up, but later on it crunched all the time.
What year of vehicle - 2007 or 2008?
 
Out of curiosity to those with squeaky, crunching vehicles regardless of model year - anyone's VIN start with "JP"?
#111 of 221
Re: Another chapter of suspension saga [trishr1] by mdchachi
Dec 19, 2007 (7:48 am)
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Replying to: trishr1 (Dec 18, 2007 6:09 pm)

I'm in SE Michigan so cold but not extremely cold. It doesn't seem to happen unless the temperature is well below freezing.
 
Mine is a 2006. The previous owner said he did have some warranty work done regarding this issue but obviously it didn't take care of the problem.
 
I'll check my VIN later. What does "JP" mean? I believe all Mazda 5's are made in Japan so if that's what it means, they should all have it.

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