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Mazda5 Doors & Locks

136 messages,  Last post on Aug 18, 2009 at 5:16 PM

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What is this discussion about? Mazda MAZDA5, Van

Messages Page 15 of 15

#133 of 136 Re: Rear Door Locks Not Opening [wegot2] by sandiegoguy

Nov 16, 2007 (2:53 pm)

Replying to: wegot2 (Sep 14, 2007 6:02 pm)
I have a first model year touring. I had the recall work on the latches done and then a month or two later my drivers sliding tour would not open. And it wouldn't do it no matter how many times I clicked the remote. Then the next day it worked. This happened on and off randomly for a month and then the passenger door started doing it. Yesterday I brought it in for repair and luckily it actually would not open when I dropped the car off. So it was witnessed. Since then the dealer claims it's working fine. They even drove the car a bit before trying to replicate it. The dealer says they won't just throw parts at it- they want to see what's wrong before replacing the parts. Of course thanks to the prior posts I will fight that. I have a toddler and an infant in this car sometimes and I'd like to think in an emergency the doors would open.
 
I'll keep ya posted.

#134 of 136 Re: Rear Door Locks Not Opening [nissmazlover] by vasselle

Aug 18, 2009 (8:37 am)

Replying to: nissmazlover (Aug 30, 2007 12:27 pm)
For all the people who posted about the rear door locks not opening, can you report on your progress? I have a Mazda5 2006 year model and it does the same thing with the passenger side door. It will not open with the remote, but will open when you push on the inside front door unlock button. We have our car at Mazda today and they have said it has nothing to do with the recall that went out a couple of times. My worry, like someone else who posted, is that if we are ever in an accident and need to get the kids out quickly, the door lock may prevent us from getting in. I expressed this to the Mazda tech on the phone. He said the only thing he can do is take off the door cover and lock assembly and have a look (for $150). When I asked if this was a common occurance he said no, but that he had seen it before. He said his only guess on cost to fix is anywhere from $150-600, but he could not be sure until he actually looked at the lock.
 
If enough people have had the same problem, I can document this and then take it to Mazda (to perhaps order a recall and fix at their expense). Is this not covered under standard 3-year warranty??

#135 of 136 Re: Rear Door Locks Not Opening [sandiegoguy] by vasselle

Aug 18, 2009 (8:37 am)

Replying to: sandiegoguy (Nov 16, 2007 2:53 pm)
Any update you can share? (I know it has been 2 years since your last post)

#136 of 136 Re: Rear Door Locks Not Opening [vasselle] by sandiegoguy

Aug 18, 2009 (5:16 pm)

Replying to: vasselle (Aug 18, 2009 8:37 am)
Mine still does it every now and then. And frankly, I only use the door rarely now. It's the right rear slider that's the issue.
 
I pulled some work orders:
 
In June 2007 they replaced to rear door latches - a recall. That didn't fix the door lock issue.
 
In Nov 2007 they did this: (Quoted from the service invoice)
"20614 BCM and door lock switches need DW Found door lock switches not working, performed diagnosis, checked wire 5I from BCM and no signal found, replaced BCM and found signal from BCM blue wire, but lock not working,further diagnose and found both left and right switch internal malfunction, removed from switch from stock unit and installed in customers per customer satisfaction, found door lock working properly after repairs"
 
Hope that helps. My car has a new intermittent bug. None of the windows will go down. Switch becomes dead. A good wack to the drivers armrest and it works. I'm guessing a loose wire or connection.

Messages Page 15 of 15

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