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Mazda5: Recalls

83 messages, Last post on Nov 28, 2008 at 5:41 PM
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Replying to: hkeogh (Sep 19, 2005 11:46 am) http://autopedia.com/html/HotLinks_LemonSample.html |
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Replying to: hkeogh (Sep 19, 2005 11:46 am) is no federal recall which means that Mazda is not looking to make this public. From the e-mail I received from Mazda: We sent you this letter before the official recall notification, which you’ll receive soon, because we wanted you to have the opportunity to begin the repair process on your MAZDA5 as soon as possible. I read this to mean Mazda has informed NHTSA (after all it is a safety issue) and in due time I'll be hearing from NHTSA. Also, I'm part of the public and I think Mazda was on top of letting owners know there was a problem and working to make sure this problem is address properly. Sounds like you want out of your vehicle.
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Replying to: bjerry (Sep 19, 2005 2:12 pm) The Mazda5 recall is now listed on the NHTSA website. So, Mazda has certaintly informed NHTSA. Recalls are no fun, but I'm happy with how Mazda's handling the recall. |
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| I work at a dealer and we didnt hear about this until this morning. i just got done talking to someone from mazda and they said that it has something to do with the exhaust hanger. that is all i know. | |
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You must mention the 1,500 + 50/day mazda incentive to the dealer in order to get a better loaner car. We do not know how long we're going to be stuck with it. The dealer initially gave me an MPV with 12,000 miles but filthy interiors. After I complained and mentioned the Mazda incentive, they gave me a brand new Tribute-SUV with less than 300 miles. Mazda is trying to do things right. The dealer may not.
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Replying to: qny (Sep 19, 2005 3:51 pm) Just to clarify: the dealer only gets the $1,500 + $50/day incentive if he loans out a brand new 05 MPV, right? How does the dealer benifit by giving you a brand new Tribute? Or does the dealer get the $1,500 no matter what he loans out? I'm curious because the used Mazda6 that I got as a loaner certainty isn't worth $1,500 + $50 per day. |
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I finally talked to somebody at the dealership who knew what to do about the recall. They told me to come straight in and they would take care of me. The dealership was very nice about the recall. The guy told me they would keep it in a protected part of the lot and he did a walkaround to note that there weren't any dings or scratches for me. I hate the thought of leaving my new baby there for as long as a month, but they assured me they'd take good care of it and keep me updated as they get new info. Now the not-so-good part. They don't have a loaner program but work with an adjacent Enterprise. They gave me the number and I set up an MPV loan. Got there and all they had was a Kia Sedona. I told the young lady at the desk that I had reserved an MPV and she told me that's what I was getting, a minivan. I explained to her that I had specifically asked for a MAZDA MPV and she said they don't have any, sorry. I had the choice of the Kia or a Chevy Aveo they had on hand if mileage was a concern. I took the Kia. I don't know if I'll be able to drive this thing for a month. What a piece of junk. The steering and brakes are horrible and it handles like my friend's Suburban. It has a bit more low-end power than the 5, but with all that extra weight and size, it's still a pig. Of course there isn't a sunroof or climate control and the rear seats don't fold flat, but I could deal with those issues if this thing was at least going to give me some driving enjoyment in the meantime. Alas, I might end up having to call Enterprise and exchange it for something smaller.
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Replying to: frank4cars (Sep 19, 2005 4:07 pm) |
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| Brought our car in this evening- as others have stated, the dealer has no information, though they were accomadating with a loaner. Originally they were going to give us an 6 Sedan, but I requested an MPV since I sometimes need to carpool. I hate minivans! The MPV is such a boat to drive- it makes me like my 5 even more than I did before. The only cool thing is the automatic sliding doors. Hopefully this will be resolved quickly. | |
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Got the call from my dealer this morning. Took my 5 in at noon and there were 5 other 5s in the service bay. I think Mazda is handling this efficiently and properly. They knew we were coming in and had brand new (mine had four miles on the odometer and all kinds of options) MPVs all lined up and ready to go for us. Obviously Mazda is reimbursing them for what will be "used" MPVs when they come back and handling this properly. If your dealer isn't providing you with an MPV or a nice alternative, I'd try taking it to another dealer. The sales guys were a bit upset because they have to fix all of our 5s before they even look to service the new ones on the lot and it sounds like they were doing brisk sales of the 5. On a side note, if you are looking for a great deal on an almost new MPV with a thousand or two mile on it - there should be a bunch showing up in a month! My service guy figures they'll be loaning out about 20!
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