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Mazda5: Recalls

83 messages,  Last post on Nov 28, 2008 at 5:41 PM

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#35 of 83 M5 Manual by mrgary Sep 18, 2005 (6:51 pm)
Well I see that we are all getting notified about the recall. Just finished a 1300 mile trip from Pa to WV , Va and Tenn. Averaged around 30 MPG. AC worked great. Just 2 people in it me and my wife. Still pretty impressed that I get thet kind of MPG with Ac on and temps in the mid 80's to low 90's. Good handling in the Mountains well also. I hate to give it back to the dealer but that's better then having it catch on fire. Well hope everyone makes the best of the renatl cars. On a side note I didn't notice not even one other M5 on the road..
#36 of 83 Difference in Dealerships by aburget Sep 19, 2005 (5:32 am)
I've been reading these posts as a lurker, but since the recall, I've decided to dive right in.   It seems that Mazda corporate is doing the right thing, but the implementation on the dealer side is what is making this process either horrible or tolerable. I was called directly by the sales manager who told me about the possibility of the car catching fire and offered to have it towed if I didn't want to drive it. They immediately offered a new MPV as a loaner. Very very wonderful service.   The only problem is that the MPV is kind of a dog -- underpowered and really ordinary! Now I realize what makes the 5 so perfect (ok, not completely perfect) and highlights what I miss about it. The first MPV they gave me was a base model and it could barely take 3 adults and 2 children up a slight incline. So I returned it and asked for a V6 model, which is much better, but not as zippy as our 5. Since I live in the Washington, DC area, there are tons of Mazda dealerships, so I guess they have to keep a high level of customer service to stay competitive. They kept apologizing for the inconvenience.   Now I'm the proverbial mom with 2 children and a minivan. The only thing missing is a soccer game. UGH.
#37 of 83 Re: MAZDA 5 Recall, take car off the road? [drivertpasslft] by pir8matt Sep 19, 2005 (7:29 am)
Just FYI, information about the recall on the internet:   http://www.autospectator.com/modules/news/article.php?storyid=2013   http://www.theautochannel.com/news/2005/09/17/143253.html   No new information, really, but at least now the dealers can't say they 'dont know' what the problem is.   Just for the record, I was given a V-6 MPV, and while it certainly doesnt have the 'cool factor' of the 5, I find it a very capable and versatile minivan. I had some family in town over the weekend and it was very useful for carting people around.   I still wouldnt want one myself, but I can see why people buy them. Replies to this message: ffun (Sep 19, 2005 11:56 am) thisisamerica (Sep 19, 2005 12:01 pm) bwaters (Sep 19, 2005 12:45 pm)
#38 of 83 Re: MAZDA 5 Recall, take car off the road? [pir8matt] by ffun Sep 19, 2005 (11:56 am)
Replying to: pir8matt (Sep 19, 2005 7:29 am) I just talked to my dealer and he hadn't heard about it yet. He made some calls and got back to me in about 1 hour and told me to bring it in. That means this recall applies to Canada as well. Replies to this message: thisisamerica (Sep 19, 2005 12:01 pm) bwaters (Sep 19, 2005 12:45 pm)
#39 of 83 Re: MAZDA 5 Recall, take car off the road? [ffun] by thisisamerica Sep 19, 2005 (12:01 pm)
Replying to: ffun (Sep 19, 2005 11:56 am) Well, from my own experience, u better request that u want a new MPV because they are gonna fix the 5 up to a month. And they might give u small rental car if u don't request. Good luck Replies to this message: bwaters (Sep 19, 2005 12:45 pm)
#40 of 83 Re: MAZDA 5 Recall, take car off the road? [thisisamerica] by bwaters Sep 19, 2005 (12:45 pm)
Replying to: thisisamerica (Sep 19, 2005 12:01 pm) When I took our 5 in this morning we had a choice between the three remaining Mazda loaners on the dealer's lot, two 2004 3's and a 626. I was glad to get a yellow 3 with leather interior and moonroof. Even though it is an automatic, it is very fun to drive and the yellow is growing on me! The employee who handles loaners/rentals had just found out about the 5 recall this morning and mentioned to me the 3 was parked next to a new Strato Blue 5 the dealer had just purchased for loaner/rentals. Nice color in the sunlight! So, I'm wildly guessing this dealership has sold over 10 5's (It is one of the top 25 Mazda dealer's in the nation). I wonder if they will take the MPV $1,500 $50 a day incentive, and purchase several MPV's from their dealer stock for the other 5 owners. I'm happy to get the 3 .   Of course, I don't have to sit in the back... sorry kids.
#41 of 83 you really have to REQUEST by thisisamerica Sep 19, 2005 (7:50 am)
we drove in our 5 on Sat. morning after getting call from Mazda on Friday afternoon. I just requested we need 4 doors car and they said OK. They took us to Avis and gave us a small Pontiac Grand Pix rental car which is not comfortable.   And I found everyone here is all having the loaner MPV. We are the only one who got such a small uncomfortable rental car. So I called service manager of our dealer this morning and requested a bigger loaner car. Still, they don't have loaner cars so they asked us to exchange the car at Avis. This time, we are getting Ford Freestar which is much bigger and more comfortable. However, the clerk of Avis sucks. The way she dealt with us was like we owed her hundred millions. Gee! I can't believe this is the way they do the business. We had several car rentals with Hertz and Hertz's cars and attitudes of clerks are much better than Avis. We had one experience car rental with NATIONAL and it is better than Avis too.   I called the service manager and thank him. I also suggested him to give the 5 owners minivans instead of 4 door sedan cars. And he said he finally realized that most 5 owners are with a family. Of course, i don't think singles will buy 5. we just feel like at least they have to offer the same level cars to 5 owners at this kind of situation. 5 owners already feel unpleasant about the recall. Even depressed for getting a worse car than 5. So UNFAIR!!!   So YOU REALLY HAVE TO REQUEST
#42 of 83 pir8matt by audia8q Sep 19, 2005 (9:39 am)
No new information, really, but at least now the dealers can't say they 'dont know' what the problem is.   Don't make assumptions... The initial info from Mazda went out to us late friday via email. We all know alot of dealers arent real good with email. The folks on edmunds knew it before I did....I spoke to two other Mazda dealers today and they didn't know about the recall.
#43 of 83 No Listing on http://www.nhtsa.dot.gov by hkeogh Sep 19, 2005 (11:46 am)
I called the NHTSA office of the Federal Trade Commision and there is no federal recall which means that Mazda is not looking to make this public. I also contacted the Georgia Governor's Office of Consumer Complaints in inquiring about the lemon law for this vehicle. Problem is Mazda has not attempted to notify either. Hmmmm. Replies to this message: frank4cars (Sep 19, 2005 12:30 pm) bjerry (Sep 19, 2005 2:12 pm) smaria (Sep 21, 2005 6:53 am)

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