Last post on Nov 28, 2008 at 6:41 PM
You are in the Mazda Mazda5
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Mazda MAZDA5, Van
#2 of 83 Total Recall
Sep 16, 2005 (4:01 pm)
Hello all. I'm a new Mazda5 owner (took delivery monday) with just under 200 miles on my car.
I have to say, I wish I had read this discussion group before purchasing my car. I have been encountering the A/C problems, mysterious engine noises, and other issues I wouldn't expect from a brand-new vehicle (nevermind the lack of an AUX jack for an external music player...they have a TAPE DECK option? What is this, 1982?)
Anyway, my dealer called me this afternoon to let me know about the recall, and they are trying to round up vehicles to swap out with. I don't know about them not being able to sell any more at my particular dealership, but it seems likely that is the case.
The service manager didn't give me any real timeframe as to how long it would take to get it fixed, but here's my real question:
Should I keep this car?
I have to admit, Im not terribly impressed with the small A/C vents, the fact that the compressor shuts down if the accelerator is pushed 2/3rds of the way down (the service manager told me this), the fact that the massive amounts of glass aren't factory-tinted, and the dearth of audio accessories someone living in the 21st century might actually use (minidisk option? Didnt that die 10 years ago?)
Since my car has very low mileage at this point, and the recall fix is of an indeterminate nature, I think I could probably make a case for the dealer to just take the thing back and cut my losses.
What do other owners think? If you had the chance to get out of your M5 free and clear, right now, would you do it?
#3 of 83 Re: Total Recall [pir8matt]
Sep 16, 2005 (4:19 pm)
I'm in the same boat as you..picked up my car on Monday..it has less than 70 miles on it...I spoke to someone in the service department and it sounded like they will be keeping the car for a month...right now they don't know how to solve the problem. Anyone else have more info.
#4 of 83 Re: Total Recall [lolo2]
Sep 16, 2005 (7:10 pm)
We've got 400 miles on ours and our dealer called this afternoon about the recall. They left a message on our answering machine and didn't mention how long they would be keeping the 5. The service shop didn't tell us not to drive it this weekend, just to drop it off Monday for repair. Talk about a bad day, a Volvo SUV parked a foot from our 5 this afternoon and the child who opened the back door put the first dent in our driver side sliding door. It's a tiny dent but I found it right away when I noticed how poorly the Volvo was parked.
#5 of 83 Re: Total Recall [pir8matt]
Sep 16, 2005 (8:05 pm)
Sounds like you should have test driven it before you purchased it, forget about reading Edmunds. All the things you complain about would show up plain as day in a test drive. Why blame Mazda for not including options you desire when you obviously bought it blind.
#6 of 83 Re: Total Recall [qddave]
Sep 17, 2005 (4:20 am)
I did test drive a demonstrator. It was early in the day and the AC problem wasnt apparent, neither was the compressor cutoff.
The test drive certainly didn't demonstrate that the car might potentially catch on FIRE.
I don't know how long you normally go on test drives for, but mine was less than a 1 mile jaunt around a neighborhood behind the dealer. None of these things showed up 'plain as day'. As far as the options, I was willing to live without the missing AUX jack (which I did inquire about) because the CD deck supposedly played MP3 cd's. It wasnt until after I took delivery of mine that I realized that it was a single-CD model (non MP3).
Thats a dealer issue, to be sure, but it still frustrates me that Mazda seems to want to ignore the fact that 1 in 11 americans own a personal audio player (iPod or similar) and add an AUX jack like scion, mazda, KIA, and a bunch of other competing companies do.
But thanks anyway for your totally unhelpful comments.
#7 of 83 Re: Total Recall [pir8matt]
Sep 17, 2005 (1:42 pm)
"If you had the chance to get out of your M5 free and clear, right now, would you do it?"
No way! I just dropped off my 5 for the recall and got a Mazda Tribute loaner with 8200 miles. The difference was dramatic. The 5 is a light and crisp-handling car with about the same interior capacity as the comparatively clumsy truck.
I'm sorry you are suffering Buyer's Remorse. I hope you either get a good windowtint job and come to love your 5, or get out clean and free it up for someone else.
#8 of 83 RE: Chance to get out (+ arm rest)
Sep 17, 2005 (2:58 pm)
No way! We love our Mazda5. We got Buick Rendez Vous to drive until our is fixed, what a piece of crap... I really don't know why would anyone spend 20K + on this garbage. The radio looks like it came straight from a buick from the 60s.
Just to add a note, whoever was in charge of the design should have put the arm rest on the passenger side in mazda5, not the drivers, what were they thinking???
#9 of 83 Re: Total Recall [pir8matt]
Sep 17, 2005 (8:55 pm)
I absolutely have no regrets about buying the M5. What other car seats 6 people, can get 31mpg (it's true!) of gingerly highway driving, has stick shift, and handles like a modern sedan? I'm sure they will fix the problem. I glad that they are recalling rather than stonewalling.
Other companys have the luxury of denying problems when their products have a critical mass of popularity: e.g. Ford's tire problems, Toyota's engine sludge, GM's everything.
I'm sure it's a matter of dropping some more expensive parts in place of ones that were carried over from the 3. I wonder if tuning the engine for better low end torque puts out more heat stress than other deplyments of the engine.
#10 of 83 Mazda is stepping up!!!!!!
Sep 18, 2005 (2:55 am)
what no one here seems to understand is that instead of complaining so hard (actually you should) be glad that Mazda is recalling the vehicles and being so proactive instead of denying everything. This makes me feel a lot better about any future safety issues. All dealers have been allowed to give MPV's to replace the 5's with mazda paying the dealer an additionnal $1,500 in incentives to put it in loaner service plus another $50 daily allowance while it's on the road. This will make it a lot easier for dealers who are willing to give NEW MPV's (unheard off before in the car business) to resell those cars one they come back with miles on them. For the recored, the A/C problem can be eliminited with a good tint and if you bought it for the right reasons the 5 is the best car out there and well worth a couple of launching quirks.