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Hyundai Entourage: Should I Buy One?

70 messages,  Last post on Oct 28, 2009 at 12:10 PM

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#66 of 70 Steering Wheel Shakes over 70MPH by jkittelstad Aug 18, 2009 (1:32 pm)
I give up! Had brakes done, Bought new tires. Had Tires Road Force Balanced as per Hyundai TSB. Still shakes. Ready to sell this Lemon . Very let down by Hyundai, as we have owned two Hyundais prior with no problems at all. Now we can't get this problem fixed and many complaints on the internet. What good is a 10 year /10,000 mile warranty if they can't fix the problem. Dealership here in Greenville, SC is very nice and helpful, but problem still exists. Anyone with any input or updates, please reply or email me at jkittelstadatt.net as any help would be greatly appreciated. Thanks in Advance Jason. Replies to this message: hjc1 (Aug 18, 2009 5:37 pm) seabecker (Sep 27, 2009 6:38 pm) jkittelstad (Sep 29, 2009 5:21 am) emper (Oct 28, 2009 12:10 pm)
#67 of 70 Re: Steering Wheel Shakes over 70MPH [jkittelstad] by hjc1 Aug 18, 2009 (5:37 pm)
Replying to: jkittelstad (Aug 18, 2009 1:32 pm) Have you filed a complaint with Hyundai ??? Have you talked to district service manager ?? Also try a different dealership I have purchased 3 Hyundias (XG350-Azera-Entourage) and had NO problems with these cars. I have several friends who purchased Hyundais and never had problems using warranty work
#68 of 70 Re: Steering Wheel Shakes over 70MPH [jkittelstad] by seabecker Sep 27, 2009 (6:38 pm)
Replying to: jkittelstad (Aug 18, 2009 1:32 pm) We have similar issues with ours. Ours shakes when appling the breaks. We took it in more then 4 times for this issue and they say they can not duplicate. They finally replaced the brakes and the Huy. Rep. said they would not do anything else to the van. I refused to sign paperwork and called Huy. when I got home. 6 month later it is doing it again. I will be calling Huy. tomorrow. This is my 4th Huy. and I will never buy another one! My first 3 Huy. we're good cars but this van is horrible. It also took over a year for them to finally fix the sqeeking noise from the back door. It's a Replies to this message: jkittelstad (Sep 29, 2009 5:21 am)
#69 of 70 Re: Steering Wheel Shakes over 70MPH [seabecker] by jkittelstad Sep 29, 2009 (5:21 am)
Replying to: seabecker (Sep 27, 2009 6:38 pm) Hi SeaBecker, I feel your pain , as it is the same pain we felt with that van. I say "That Van", as we got fed up and traded "That Van" in for a new Toyota Sienna van. Unfortunately my wife and I did not have a lot of time to keep bring the "That Van" to Hyundai to "TRY" to fix the shake, so we bit the bullet and spent for a new van from Toyota after a lot of research. Hey, if anyone does eventually come accross the problem, I would love to know what it was.
#70 of 70 Re: Steering Wheel Shakes over 70MPH [jkittelstad] by emper Oct 28, 2009 (12:10 pm)
Replying to: jkittelstad (Aug 18, 2009 1:32 pm) I too am having a problem. Eight times in for service! Every time someone touches it, it gets worse. Tires have been balanced 3 times, brakes and rotors ALL replaced. Rack from steering was leaking and replaced, sway bar links replaced. Nothing has solved shaking. Placed a complaint on NHTSA's website along with 8 other people. Everyone has to go on and complain otherwise nothing will be done. Hyundai doesn't know what to do. Hyundai service told me over phone I need tires and told Hyundai consumer affairs I did too but when I told him t fax it to me in writing he told me "legally he can't do that" I would need to bring the car in so they can look at it again. All four tires had been replaced within last year (by prev owner). I would love to see a resolution but I am beginning to think we got screwed!

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