Last post on Jun 22, 2012 at 11:43 AM
You are in the Hyundai Entourage
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Hyundai Entourage, Van
#52 of 77 Stay Away...Lemon
Jan 16, 2007 (10:13 pm)
I ve had nothing but problems with my 2007 Entourage that I got 2 days before Christmas...I would have taken Coal instead..I m 8 months pregnant and I am living at Planet Hyundai In Las Vegas...The shimmy they thought was tires or alignment ...has now gotten to replacing the axle ...Still Shimmies at 50+..I m going to dealership again...My time and aggrevation.I would rather be getting the nursery ready, but I need a reliable vehicle to get to the hospital and home with a newborn....HYUNDAI doesnt cut it....Pay the extra $$ and buy Toyota or Honda...
#53 of 77 Re: Stay Away...Lemon [burnie]
Jan 17, 2007 (3:25 pm)
Your dealer has let you down NOT Hyundai. Your dealer should be providing you with a loaner until the problem is resolved. Your dealer has given you an Entourage that IMO has sustained serious damage prior to delivery or the techs have no clue what they are doing.
If you have not contacted anyone but the dealer on this issue its time to do so. I have included a number for you to contact.
Let us know how you make out.
HYUNDAI CUSTOMER SATISFACTION 800 633 5151
#54 of 77 Re: Stay Away...Lemon [pelican19]
Jan 21, 2007 (8:19 pm)
Have been on the phone with corporate and seen factory representative on Friday...I think Hyundai knows the deal...I took a brand new Entourage off lot for a test drive & it does the exact same shimmy/vibration...the car vibrates soooo much my 4 yr old asked "Why I was driving on the Reflectors?"
I think a major recall is in the near future..It s not just my vehicle...Take it for a test ride on the highway & 75-80mph the steering wheel shakes uncontrollably and the seats in the car shake...Not what you would expect for $27,000..They gave me a loaner-Sonata..but I BOUGHT a minivan because of the young one & #2 on the way,,,I do not want to live at the Dealership anymore...I think they have an engineering fault between 17 inch tires & suspension...BUT IT S NOT MY PROBLEM TO FIGURE OUT...I JUST WANT MY $$$ BACK AND LET ME GET BACK TO MY LIFE BEFORE HYUNDAI...
#55 of 77 Re: Stay Away...Lemon [burnie]
May 05, 2007 (11:03 am)
Hi Burnie, I'm sorry for your trouble. Your case seems to be isolated however as others are delighted with their cars. I read in another forum about a special balancing mechanism that fixes the problem. here is a link to the forum link title
Otherwise, I've noticed your posts on other forums to the extent that as soon as I see a negative attitude before reading the posters name I find myself thinking "O! there's Bernie again!" I've also noticed that your approach has been slightly irrational, a calmer, more dignified, and reasonable approach may yeild much better results. Others, including me, have been delighted with the car and the service, try a different approach and maybe you too can enjoy your purchase.
#56 of 77 Check your comfort needs
May 10, 2007 (9:39 pm)
Burnie: I wish you a good resolution to your challenges.
To anyone else who is considering an Entourage, I would suggest a thorough test drive (or 2 or 3), and make sure it fits you well. I have had mine for a week now, and thought that I could make the seat slide back further (by modifying it after purchase (I am 6'4")). I tried tonight, so far, I haven't got it where I want it. Plus the seats don't actually pivot their backrests at the bottom; they kind of place the pivoting area at the bottom of one's back, and create a less comfortable seat than most. (especially on the 2nd row seats).
The safety features being standard on all trims, the great engine, and the price lured me to buy this, and I still will want to make it work out. Also, the suspension on the GLS is a wee bit stiffer than Grand Caravan, and maybe the Limited Entourage. Here again, I was tired of the Grand Caravan, and wanted more of a "driver's car" experience.
Hyundai is very close to being a large threat to Honda, Toyota, and Chrysler if they prove to have reliability, and tweak up the comfort a bit, plus come up with something like stow and go. The drivetrain is a tough thing to pass up, but make sure that everything else can work out for you.
#57 of 77 Re: Check your comfort needs [tomcat5470]
May 10, 2007 (10:22 pm)
If you have the Limited make sure the adjustable pedals are all the way down. I'm 6'5", mostly torso, with 34 inseam, but I'm comfortable without the seat being in the farthest back position.
#58 of 77 Re: Check your comfort needs [davethecarnut]
May 13, 2007 (8:31 pm)
I have the GLS, and 36" inseam. I put in some washers at the front seat rack mounting point, to lift up the front seat cushion a bit, after seeing that I couldn't relocate the rack / rail back any. The Limited has a broader range of adjustments with its power seat - the manual adjustment for seat height on the GLS lifts the rear more than the front, very goofy, IMO. But having accessing to lowering the rear of the seat bottom, and raising the front of the seat cushion has always made more comfort for me. I probably should have looked at getting an SE, to split the difference on price between GLS and Limited, but still get the power seats.
#59 of 77 Re: Check your comfort needs [tomcat5470]
May 16, 2007 (9:28 pm)
Very clever of you, Tom. It's tough being tall in a short person's world ......just kidding folks
#60 of 77 Re: Hyundai Entourage same as Kia Sedona [gwinvan]
Oct 15, 2007 (7:58 pm)
Air pressure sensors are very accurate, but remember, air pressure changes with the temperature. I'm guessing you are in a cold climate. I had the same issue and the dealer pointed this out. Makes scientific sense. I have no problems with air pressure during warm months. Suggest putting an extra pound or two in during winter.
#61 of 77 Hyundai Entourage 2007: Clunk/Creeky noise on the front driver's side
Jan 30, 2008 (10:07 pm)
I have Hyundai Entourage, when taking right turns that are slightly elevated for e.g. driving into my drive way, I get grinding/clunky noise from the front on the driver side. It is like dragging metal shovel on side walk/
I took it to the dealer, initially they suspected strut on the passenger side and replaced it but the noise was still there...then they replaced tie end joint...and then finally after getting some tech help from Hyundai techline they replaced the sway bar and some bushes, then they replaced driver side strut the problem is persistant and easily reproducible...
I am not sure what else is left to be checked or changed in the front suspension
...it has been with the dealer most of the time after I bought it...I am really being patient all these days but I am getting disappointed now...
The dealer is very receptive and trying his best but looks like it is going no where except me revolving around the dealership..
could any one please help..