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Hyundai Entourage: Should I Buy One?

70 messages,  Last post on Oct 28, 2009 at 12:10 PM

You are in the Hyundai Entourage Forum. Your Host is Karens

What is this discussion about? Hyundai Entourage, Van


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#51 of 70
Update on TPMS by hrngffcr
Jan 15, 2007 (5:51 pm)
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Went back to the dealer today. He said that he was getting a code for the left front wheel (tire pressure is fine, so it is not the tire). But he said when he attempted to find, I believe, the receptor for the signal from the wheel transmitter, he could not find it where the Hyundai service guides said it was supposed to be. He said the Hyundai TPMS system is fairly new, and he has not had experience with it yet. He said he has a tech going to Hyundai training tomorrow and he instructed the tech to ask about the TPMS code he is getting and call him back during the day with the help from Hyundai (they were closed today for the holiday).
#52 of 70
Stay Away...Lemon by burnie
Jan 16, 2007 (10:13 pm)
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I ve had nothing but problems with my 2007 Entourage that I got 2 days before Christmas...I would have taken Coal instead..I m 8 months pregnant and I am living at Planet Hyundai In Las Vegas...The shimmy they thought was tires or alignment ...has now gotten to replacing the axle ...Still Shimmies at 50+..I m going to dealership again...My time and aggrevation.I would rather be getting the nursery ready, but I need a reliable vehicle to get to the hospital and home with a newborn....HYUNDAI doesnt cut it....Pay the extra $$ and buy Toyota or Honda...
#53 of 70
Re: Stay Away...Lemon [burnie] by pelican19
Jan 17, 2007 (3:25 pm)
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Replying to: burnie (Jan 16, 2007 10:13 pm)

Your dealer has let you down NOT Hyundai. Your dealer should be providing you with a loaner until the problem is resolved. Your dealer has given you an Entourage that IMO has sustained serious damage prior to delivery or the techs have no clue what they are doing.
 
If you have not contacted anyone but the dealer on this issue its time to do so. I have included a number for you to contact.
 
Let us know how you make out.
 
HYUNDAI CUSTOMER SATISFACTION 800 633 5151
#54 of 70
Re: Stay Away...Lemon [pelican19] by burnie
Jan 21, 2007 (8:19 pm)
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Replying to: pelican19 (Jan 17, 2007 3:25 pm)

Have been on the phone with corporate and seen factory representative on Friday...I think Hyundai knows the deal...I took a brand new Entourage off lot for a test drive & it does the exact same shimmy/vibration...the car vibrates soooo much my 4 yr old asked "Why I was driving on the Reflectors?"
I think a major recall is in the near future..It s not just my vehicle...Take it for a test ride on the highway & 75-80mph the steering wheel shakes uncontrollably and the seats in the car shake...Not what you would expect for $27,000..They gave me a loaner-Sonata..but I BOUGHT a minivan because of the young one & #2 on the way,,,I do not want to live at the Dealership anymore...I think they have an engineering fault between 17 inch tires & suspension...BUT IT S NOT MY PROBLEM TO FIGURE OUT...I JUST WANT MY $$$ BACK AND LET ME GET BACK TO MY LIFE BEFORE HYUNDAI...
#55 of 70
Re: Stay Away...Lemon [burnie] by josm100
May 05, 2007 (11:03 am)
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Replying to: burnie (Jan 21, 2007 8:19 pm)

Hi Burnie, I'm sorry for your trouble. Your case seems to be isolated however as others are delighted with their cars. I read in another forum about a special balancing mechanism that fixes the problem. here is a link to the forum link title
Otherwise, I've noticed your posts on other forums to the extent that as soon as I see a negative attitude before reading the posters name I find myself thinking "O! there's Bernie again!" I've also noticed that your approach has been slightly irrational, a calmer, more dignified, and reasonable approach may yeild much better results. Others, including me, have been delighted with the car and the service, try a different approach and maybe you too can enjoy your purchase.
#56 of 70
Check your comfort needs by tomcat5470
May 10, 2007 (9:39 pm)
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Burnie: I wish you a good resolution to your challenges.
 
To anyone else who is considering an Entourage, I would suggest a thorough test drive (or 2 or 3), and make sure it fits you well. I have had mine for a week now, and thought that I could make the seat slide back further (by modifying it after purchase (I am 6'4")). I tried tonight, so far, I haven't got it where I want it. Plus the seats don't actually pivot their backrests at the bottom; they kind of place the pivoting area at the bottom of one's back, and create a less comfortable seat than most. (especially on the 2nd row seats).
 
The safety features being standard on all trims, the great engine, and the price lured me to buy this, and I still will want to make it work out. Also, the suspension on the GLS is a wee bit stiffer than Grand Caravan, and maybe the Limited Entourage. Here again, I was tired of the Grand Caravan, and wanted more of a "driver's car" experience.
 
Hyundai is very close to being a large threat to Honda, Toyota, and Chrysler if they prove to have reliability, and tweak up the comfort a bit, plus come up with something like stow and go. The drivetrain is a tough thing to pass up, but make sure that everything else can work out for you.
#57 of 70
Re: Check your comfort needs [tomcat5470] by davethecarnut
May 10, 2007 (10:22 pm)
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Replying to: tomcat5470 (May 10, 2007 9:39 pm)

Hey Tom
If you have the Limited make sure the adjustable pedals are all the way down. I'm 6'5", mostly torso, with 34 inseam, but I'm comfortable without the seat being in the farthest back position.
#58 of 70
Re: Check your comfort needs [davethecarnut] by tomcat5470
May 13, 2007 (8:31 pm)
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Replying to: davethecarnut (May 10, 2007 10:22 pm)

Hi Dave:
 
I have the GLS, and 36" inseam. I put in some washers at the front seat rack mounting point, to lift up the front seat cushion a bit, after seeing that I couldn't relocate the rack / rail back any. The Limited has a broader range of adjustments with its power seat - the manual adjustment for seat height on the GLS lifts the rear more than the front, very goofy, IMO. But having accessing to lowering the rear of the seat bottom, and raising the front of the seat cushion has always made more comfort for me. I probably should have looked at getting an SE, to split the difference on price between GLS and Limited, but still get the power seats.
#59 of 70
Re: Check your comfort needs [tomcat5470] by davethecarnut
May 16, 2007 (9:28 pm)
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Replying to: tomcat5470 (May 13, 2007 8:31 pm)

Very clever of you, Tom. It's tough being tall in a short person's world ......just kidding folks
#60 of 70
Re: Hyundai Entourage same as Kia Sedona [gwinvan] by scraz
Oct 15, 2007 (7:58 pm)
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Replying to: gwinvan (Jan 11, 2007 10:44 pm)

Air pressure sensors are very accurate, but remember, air pressure changes with the temperature. I'm guessing you are in a cold climate. I had the same issue and the dealer pointed this out. Makes scientific sense. I have no problems with air pressure during warm months. Suggest putting an extra pound or two in during winter.

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