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Hyundai Entourage: Should I Buy One?

77 messages,  Last post on Jun 22, 2012 at 12:43 PM

You are in the Hyundai Entourage Forum.

What is this discussion about? Hyundai Entourage, Van

Messages Page 6 of 8

#47 of 77 Hyundai Entourage same as Kia Sedona by bruceincanada

Jul 02, 2006 (6:39 pm)

Conventional wisdom says not to buy a car in its first model year. Since Hyundai owns Kia and Kia has been selling the Sedona (the same car as the Entourage) for a year now, would it be fair to say that the Hyundai has learned from the Kia experience and that the Entourage is not really in its first model year.
I would feel better buying a 2007 Sedona (the second model year) but am I getting just as good car with the 2007 Entourage?

#48 of 77 Re: Hyundai Entourage same as Kia Sedona [bruceincanada] by gwinvan

Jan 11, 2007 (11:44 pm)

Replying to: bruceincanada (Jul 02, 2006 6:39 pm)
I also had a problem with TPMS - in the cold weather it seemed to malfunction. Pressure was fine when I checked it (on all tires) manually. I've also had a problem with one of the sliding doors that occasionally doesn't want to latch closed. Gas mileage is just awful, but other than those 3 minor annoyances, the vehicle has been great. At 5'11" the driver's seat is just right for me - I wouldn't want to be any taller as I have it maxxed out.

#49 of 77 Re: Hyundai Entourage same as Kia Sedona [bruceincanada] by pelican19

Jan 12, 2007 (9:47 am)

Replying to: bruceincanada (Jul 02, 2006 6:39 pm)
There are several cosmetic features the Entourage has the Sedona does not that attracted my wife and I. Chrome handles, spoiler with much larger 3rd brake light and a better looking grill. The only issues we have had are the same, gas consumption, driver side sliding door that refused to latch several times( corrected by dealer with minor adjustment ) and the TPMS issue from time to time. Overall a great Van.

#50 of 77 TPMS and sliding door problems by hrngffcr

Jan 14, 2007 (9:52 pm)

Let me add to the other posters about my TPMS malfunction light coming on in my 2+ week old Entourage. Tire pressure is good, and no other cause that I can think of based on info in manual. Dealer said he would put vehicle on computer (had to update his computer for Entourage). Also have had one sliding door not want to latch occasionally. Other than those two minor problems, love the vehicle. Have put 1,500 miles on in about two weeks and have had no other issues. It's been a great road car.

#51 of 77 Update on TPMS by hrngffcr

Jan 15, 2007 (6:51 pm)

Went back to the dealer today. He said that he was getting a code for the left front wheel (tire pressure is fine, so it is not the tire). But he said when he attempted to find, I believe, the receptor for the signal from the wheel transmitter, he could not find it where the Hyundai service guides said it was supposed to be. He said the Hyundai TPMS system is fairly new, and he has not had experience with it yet. He said he has a tech going to Hyundai training tomorrow and he instructed the tech to ask about the TPMS code he is getting and call him back during the day with the help from Hyundai (they were closed today for the holiday).

#52 of 77 Stay Away...Lemon by burnie

Jan 16, 2007 (11:13 pm)

I ve had nothing but problems with my 2007 Entourage that I got 2 days before Christmas...I would have taken Coal instead..I m 8 months pregnant and I am living at Planet Hyundai In Las Vegas...The shimmy they thought was tires or alignment ...has now gotten to replacing the axle ...Still Shimmies at 50+..I m going to dealership again...My time and aggrevation.I would rather be getting the nursery ready, but I need a reliable vehicle to get to the hospital and home with a newborn....HYUNDAI doesnt cut it....Pay the extra $$ and buy Toyota or Honda...

#53 of 77 Re: Stay Away...Lemon [burnie] by pelican19

Jan 17, 2007 (4:25 pm)

Replying to: burnie (Jan 16, 2007 11:13 pm)
Your dealer has let you down NOT Hyundai. Your dealer should be providing you with a loaner until the problem is resolved. Your dealer has given you an Entourage that IMO has sustained serious damage prior to delivery or the techs have no clue what they are doing.
 
If you have not contacted anyone but the dealer on this issue its time to do so. I have included a number for you to contact.
 
Let us know how you make out.
 
HYUNDAI CUSTOMER SATISFACTION 800 633 5151

#54 of 77 Re: Stay Away...Lemon [pelican19] by burnie

Jan 21, 2007 (9:19 pm)

Replying to: pelican19 (Jan 17, 2007 4:25 pm)
Have been on the phone with corporate and seen factory representative on Friday...I think Hyundai knows the deal...I took a brand new Entourage off lot for a test drive & it does the exact same shimmy/vibration...the car vibrates soooo much my 4 yr old asked "Why I was driving on the Reflectors?"
I think a major recall is in the near future..It s not just my vehicle...Take it for a test ride on the highway & 75-80mph the steering wheel shakes uncontrollably and the seats in the car shake...Not what you would expect for $27,000..They gave me a loaner-Sonata..but I BOUGHT a minivan because of the young one & #2 on the way,,,I do not want to live at the Dealership anymore...I think they have an engineering fault between 17 inch tires & suspension...BUT IT S NOT MY PROBLEM TO FIGURE OUT...I JUST WANT MY $$$ BACK AND LET ME GET BACK TO MY LIFE BEFORE HYUNDAI...

#55 of 77 Re: Stay Away...Lemon [burnie] by josm100

May 05, 2007 (12:03 pm)

Replying to: burnie (Jan 21, 2007 9:19 pm)
Hi Burnie, I'm sorry for your trouble. Your case seems to be isolated however as others are delighted with their cars. I read in another forum about a special balancing mechanism that fixes the problem. here is a link to the forum link title
Otherwise, I've noticed your posts on other forums to the extent that as soon as I see a negative attitude before reading the posters name I find myself thinking "O! there's Bernie again!" I've also noticed that your approach has been slightly irrational, a calmer, more dignified, and reasonable approach may yeild much better results. Others, including me, have been delighted with the car and the service, try a different approach and maybe you too can enjoy your purchase.

#56 of 77 Check your comfort needs by tomcat5470

May 10, 2007 (10:39 pm)

Burnie: I wish you a good resolution to your challenges.
 
To anyone else who is considering an Entourage, I would suggest a thorough test drive (or 2 or 3), and make sure it fits you well. I have had mine for a week now, and thought that I could make the seat slide back further (by modifying it after purchase (I am 6'4")). I tried tonight, so far, I haven't got it where I want it. Plus the seats don't actually pivot their backrests at the bottom; they kind of place the pivoting area at the bottom of one's back, and create a less comfortable seat than most. (especially on the 2nd row seats).
 
The safety features being standard on all trims, the great engine, and the price lured me to buy this, and I still will want to make it work out. Also, the suspension on the GLS is a wee bit stiffer than Grand Caravan, and maybe the Limited Entourage. Here again, I was tired of the Grand Caravan, and wanted more of a "driver's car" experience.
 
Hyundai is very close to being a large threat to Honda, Toyota, and Chrysler if they prove to have reliability, and tweak up the comfort a bit, plus come up with something like stow and go. The drivetrain is a tough thing to pass up, but make sure that everything else can work out for you.

Messages Page 6 of 8

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