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Hyundai Entourage: Should I Buy One?

70 messages,  Last post on Oct 28, 2009 at 12:10 PM

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#61 of 70 Hyundai Entourage 2007: Clunk/Creeky noise on the front driver's side by rav12 Jan 30, 2008 (10:07 pm)
I have Hyundai Entourage, when taking right turns that are slightly elevated for e.g. driving into my drive way, I get grinding/clunky noise from the front on the driver side. It is like dragging metal shovel on side walk/   I took it to the dealer, initially they suspected strut on the passenger side and replaced it but the noise was still there...then they replaced tie end joint...and then finally after getting some tech help from Hyundai techline they replaced the sway bar and some bushes, then they replaced driver side strut the problem is persistant and easily reproducible...   I am not sure what else is left to be checked or changed in the front suspension ...it has been with the dealer most of the time after I bought it...I am really being patient all these days but I am getting disappointed now...   The dealer is very receptive and trying his best but looks like it is going no where except me revolving around the dealership..   could any one please help.. Replies to this message: sashadog (Jul 09, 2008 4:48 pm)
#62 of 70 Entourage air conditioning weak? by genrico Jun 29, 2008 (9:05 pm)
I read that a Sacramento Bee reviewer warned that the Entourage's AC might not be strong enough for drivers in hotter climates: "The minivan's air-conditioning system struggled in the Sacramento area's summer heat, taking many minutes to cool down a moderately hot interior, even with the setting set at full-blast." I don't know which model year was tested. I am car shopping and would appreciate hearing about anyone's experience with minivan air conditioning after having to park in the sun in a hot climate. Replies to this message: josm100 (Jun 30, 2008 5:21 am)
#63 of 70 Re: Entourage air conditioning weak? [genrico] by josm100 Jun 30, 2008 (5:21 am)
Replying to: genrico (Jun 29, 2008 9:05 pm) I live in Durham NC, temperatures here recently are in the mid '90s and I have no problems with the AC at all. I would get the model with the solar treated glass, this will help control the inside temperature. The only problem I have with this van is the gas mileage. I know it's a heavy large van but still, come on! Up until 2 weeks ago I was getting around 16.5mpg in mixed driving. I only have 6000+/- miles in 14 months driving which is mainly to the mall and back (1.5 miles each way) to walk my twin boys (11 months old). This kind of driving could be partly responsible for the low figures. Two weeks ago I say a report about "Hypermilers"; guys who try to get the most possible mpg out of their car. I started using some of their techniques - coasting whenever possible, putting the van in neutral when going down hill, laying off the gas much earlier when approaching a red light, driving the speed limit, not tailgating, and being very conscious of the potential energy stored in the vans movement. The potential energy I'm talking about is keeping the vans speed up when going around corners, if approaching a left on green; time my approach and turn with oncoming traffic so that I maintain as much speed as safely possible so there is less need to accelerate out of the turn. All these techniques have increased the milage to 18.9mpg, If I don't enter a parking lot or drive through the milage is more like 21.5 in city driving. This doesn't sound like much but it's a 20% increase on what I was getting. Every little bit counts with $4 gas. This is a lot of work though, even more than driving my wife's manual shift.   This is a great van, if you can eat the gas I think you will enjoy it and it will serve you very well. However if I had to do it over again I would by a '09 ford escape hybrid. 34-36 in the city and 30 in the highway. If you don't need the space and seats this is what I'd do. If you need the seats but not the space I'd get the Mazda 5. I talked to several people who are getting between 24-28mpg in mixed driving with this nifty little number. If you need the seats and the space then you need the Hyundai, Toyota or the Honda. Good luck in your search, Joe.
#64 of 70 Re: Hyundai Entourage 2007: Clunk/Creeky noise on the front driver's side [rav12] by sashadog Jul 09, 2008 (4:48 pm)
Replying to: rav12 (Jan 30, 2008 10:07 pm) You aren't alone... its happening for multiple people owning Entourages. Hell, we even have it on video and posted it on youtube. From the crunching/groaning doors that decide if they stay open or closed (or if they close on someone's hand), to the squeaking of the steering wheel and the shaking of the entire van while driving, this van is a piece of crap. Literally.   We are never buying a Hyundai again.
#65 of 70 Absolute worse vehicle I have owned by King_John Jan 25, 2009 (3:44 pm)
Aloha all,   For all of those that have not experienced issue with your Entourage, good for you. I have had nothing but problems since purchasing my wife on of these POS. It was a Mothers day gift to her May of 2007. I explained to the sales guy that the price of the car is secondary. I just need to me assured that the service department as well as the vehicle was reliable......I didn't know what I was getting myself into.   Horns replaced twice Fog lamps replaced driver side brake lights replaced passenger door (rear power) latch replaced twice towed to dealer (once for a "starter" relay that went bad.....per the dealer) towed to dealer (day after getting back from service, oil seal went bad, no oil in the vehicle, motor and drive way covered in oil) squeak somewhere in the tailgate/hatch area that is intermittent vehicle needed to be jumped three (3) times, unable to locate intermittent power drain.   What a lemon   Hoping to pay down the car as soon as possible or get moderator to intervene as it has become an annoyance to continue to take a car into the dealer constantly.   If you are looking into this type of vehicle....trust me, learn from my mistakes and pay the extra for a Honda. I was warned about this car, but thought I new it all from checking into the "10 year Warranty", to how great the testimonials were regarding this particular Dealership (Tony Hyundai).   Good luck to all.
#66 of 70 Steering Wheel Shakes over 70MPH by jkittelstad Aug 18, 2009 (1:32 pm)
I give up! Had brakes done, Bought new tires. Had Tires Road Force Balanced as per Hyundai TSB. Still shakes. Ready to sell this Lemon . Very let down by Hyundai, as we have owned two Hyundais prior with no problems at all. Now we can't get this problem fixed and many complaints on the internet. What good is a 10 year /10,000 mile warranty if they can't fix the problem. Dealership here in Greenville, SC is very nice and helpful, but problem still exists. Anyone with any input or updates, please reply or email me at jkittelstadatt.net as any help would be greatly appreciated. Thanks in Advance Jason. Replies to this message: hjc1 (Aug 18, 2009 5:37 pm) seabecker (Sep 27, 2009 6:38 pm) jkittelstad (Sep 29, 2009 5:21 am) emper (Oct 28, 2009 12:10 pm)
#67 of 70 Re: Steering Wheel Shakes over 70MPH [jkittelstad] by hjc1 Aug 18, 2009 (5:37 pm)
Replying to: jkittelstad (Aug 18, 2009 1:32 pm) Have you filed a complaint with Hyundai ??? Have you talked to district service manager ?? Also try a different dealership I have purchased 3 Hyundias (XG350-Azera-Entourage) and had NO problems with these cars. I have several friends who purchased Hyundais and never had problems using warranty work
#68 of 70 Re: Steering Wheel Shakes over 70MPH [jkittelstad] by seabecker Sep 27, 2009 (6:38 pm)
Replying to: jkittelstad (Aug 18, 2009 1:32 pm) We have similar issues with ours. Ours shakes when appling the breaks. We took it in more then 4 times for this issue and they say they can not duplicate. They finally replaced the brakes and the Huy. Rep. said they would not do anything else to the van. I refused to sign paperwork and called Huy. when I got home. 6 month later it is doing it again. I will be calling Huy. tomorrow. This is my 4th Huy. and I will never buy another one! My first 3 Huy. we're good cars but this van is horrible. It also took over a year for them to finally fix the sqeeking noise from the back door. It's a Replies to this message: jkittelstad (Sep 29, 2009 5:21 am)
#69 of 70 Re: Steering Wheel Shakes over 70MPH [seabecker] by jkittelstad Sep 29, 2009 (5:21 am)
Replying to: seabecker (Sep 27, 2009 6:38 pm) Hi SeaBecker, I feel your pain , as it is the same pain we felt with that van. I say "That Van", as we got fed up and traded "That Van" in for a new Toyota Sienna van. Unfortunately my wife and I did not have a lot of time to keep bring the "That Van" to Hyundai to "TRY" to fix the shake, so we bit the bullet and spent for a new van from Toyota after a lot of research. Hey, if anyone does eventually come accross the problem, I would love to know what it was.
#70 of 70 Re: Steering Wheel Shakes over 70MPH [jkittelstad] by emper Oct 28, 2009 (12:10 pm)
Replying to: jkittelstad (Aug 18, 2009 1:32 pm) I too am having a problem. Eight times in for service! Every time someone touches it, it gets worse. Tires have been balanced 3 times, brakes and rotors ALL replaced. Rack from steering was leaking and replaced, sway bar links replaced. Nothing has solved shaking. Placed a complaint on NHTSA's website along with 8 other people. Everyone has to go on and complain otherwise nothing will be done. Hyundai doesn't know what to do. Hyundai service told me over phone I need tires and told Hyundai consumer affairs I did too but when I told him t fax it to me in writing he told me "legally he can't do that" I would need to bring the car in so they can look at it again. All four tires had been replaced within last year (by prev owner). I would love to see a resolution but I am beginning to think we got screwed!

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