Last post on Jan 01, 2013 at 2:08 AM
You are in the Prices Paid - Buying & Leasing Experiences
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Mitsubishi Outlander, Car Leasing, Car Buying, SUV
#769 of 973 Re: $1500 under invoice? [cooljw]
Apr 04, 2008 (3:39 am)
Since February 2008, I have contacted (emails) the following Mitsubishi dealers to ask them the best price quotation for a 2008 Outlander XLS AWD, no options.
Capitol, Stevens Creek, East bay, San Mateo, Concord, South Coast, Poway, Riverside, Glendale, Sacramento, San Rafael, El Cerrito, Hayward, Viracom, etc
My experience with the contacts has given me a better insight about how these “Internet” people operate. The first impression I have received was that around a 100% still think that customers are simply car ignorant and need their expertise and advice to entice you into buying what they want to sell you instead of what you want to buy. This usually happens in spite of the fact that you have clearly specified what car you are looking for (i.e. XLS, AWD, Color, 6-cyl, SUV, etc).
When you email them stating the Invoice price of the car you are looking for, around 90% of these “Internet” employees cease to send you email and simply ignore further emails. The other 10% haggle on a future deal telling you to come to the dealership to “talk” as if talking will change the color of the car you are looking for, or the price you are bargaining for, or the year of the car you want (e.g. 2008 instead of 2007). These car salesmen are using methods that are not applicable any more to a new generation of buyers. Perhaps these salesmen are thinking that everybody nowadays behaves like grandpa or grandma. Another of their tricks that is very annoying is to tell you that they accept your proposal if you buy the car inside two days but fail to tell you what car they expect to sell you although you ask them to confirm in writing the exact vehicle they are asking you to buy. All is fuzzy, blurry. When I asked a few of them to be a bit more transparent in their “Out the door price” simply they cease to email. Possible they are thinking that this customer is too clever to make a big profit. Poor the “Internet” employee that gets peanuts with any deal but the big fat money “Manager in the second floor”
Look the experience of the 2007 Outlander. You can buy this car with $3000-$2000 below invoice. Dealers are making huge discounts on this vehicle. This is going to happen next year with the 2009 Outlander. Dealers are going to make huge discount on the 2008 Outlander and this will commence around October this year. I have always wanted to know who is apparently “losing” money with this big discount, the manufacturer or the dealers. Without these discount somebody is pocketing $2000-$3000; money that is paid for customers when buying a car. For example nowadays Hyundai is offering $2000 rebate for a 2008 Santa Fe, GMC is offering a $500 rebate for the 2008 Acadia, Honda is offering $2000 rebate for a 2008 Pilot, and so on. As recession is coming people will not have money to buy even with big discounts.
May, June and July are going to be very bad time for those “stupid” Outlander dealers. Look the Outlander has to compete with the 2009 Subaru Forester (April), 2009 Kia Borrego (June), 2009 Honda Pilot (June), 2009 Volkswagen Tiguan (May), Dodge Journey (April), and so on. These greedy Outlander dealers will have had it. The more they wait for a reasonable sale the more they will lose money and this very bad strategy will just undermine the stability of Mitsubishi in the USA market.
The best quote price for a 2008 Outlander XLS AWD, no options was $24,000 + fees. This price is $300 below invoice
#770 of 973 Re: $1500 under invoice? [batman47]
Apr 04, 2008 (3:51 am)
I had a dealer yesterday tell me his invoice price right outfront. It was exactly the same as the edmunds invoice price, so they are accurate. He also said his holdback on a 2008 xls was $502.00. He seemed like a very straight shooter.
I don't know where the additional monies come from when they make a sub $1000.00 invoice deal. Maybe there are additional incentives they get from mitsubishi? I don't know.
They sure aren't going to lose money.. no matter how long the car sits.
#771 of 973 Re: $1500 under invoice? [batman47]
Apr 05, 2008 (5:16 pm)
I had the same experience until I got My offer from South Coast. I contacted several dealers in SoCal. Most of them quoted me either invoice or below. When I talked to the Internet manager at South Coast(his name begins with an S, that's all I can say or this post will be deleted like my previous one was), he quoted me $1000 below invoice and when I asked him what the rock-bottom price was, he told me to come in and the "general manager" would be more willing to deal if i was there making an offer on a vehicle they had. Well, after talking to this Internet manager, I felt really confident that I could get the deal I wanted, especially since I was going for a new 07'. It worked.
I would go to the lot where they quote you the best price, make the $1500 below invoice offer and they most likely will take it.
Even if the holdback is $500 or so, there are other incentives that the dealer gets for selling these vehicles. They work just like rebates, they are called dealer cash. The dealer may get $1000-3000 back depending on the vehicle. That is how they can sell cars and "lose" money. Otherwise, they would never sell a car at invoice or below. It's all a game to make as much as they can.
#772 of 973 Re: $1500 under invoice? [avalanchez66]
Apr 06, 2008 (5:37 am)
Everything you say is OK. I have also find out these good discounts. But I should say for example that South Coast has only 2WD 2008 Outlander XLS, but a lot of 2007 Outlander XLS and LS. They have cars with few colors. They don't have for example Rally Red
I access its web page and look at its inventory of new cars. Not too many on 2008 Outlanders.
I have received a new offer from a dealer not far from Palo Alto with $400 below invoice for a 2008 Outlander XLS. I think I may settle for this offer.
Apr 06, 2008 (6:28 am)
I ended up purchasing yesterday. Many thanks to all those who posted useful info.
2007 awd xls no options dark graphite blue $21,500. I know I could have done better, but I didn't feel like grinding the price down for an hour over a few hundred dollars.
Bought from the an internet sales dept in PA.
#774 of 973 Frustrating with Internet dealership
Apr 08, 2008 (11:42 am)
II have had very frustrating experience with these two dealerships, i.e. Capitol and Stevens Creek. They deceived me by asking me to come to their place to see the Outlander although they did not have the vehicle at all. I find later on when we have already agreed to a price that they did not have the vehicle I was looking for and during the whole procedure I discovered that they really wanted me to choose other vehicle. My suspicious were corroborated when I asked them for the VIN number of the vehicle they supposedly have in the stock. They simple vanished from earth and never got in touch with me anymore.
#775 of 973 Re: Thanks everyone! [swirl_junkie]
Apr 08, 2008 (6:24 pm)
Congrats on the new Outlander. Welcome to the family. You're going to love it. Looks like you got a good deal. The main thing is that you're happy with it.
#776 of 973 Re: Frustrating with Internet dealership [batman47]
Apr 13, 2008 (1:09 am)
Batman, check current inventory of Mitsubishi Serramonte on http://www.serramontemitsubishi.com/index.htm
website. The internet fleet "manager" is easy to work with. No false advertisement like SC and Capitol Mits dealerships.
Apr 13, 2008 (5:05 pm)
I went to a Mitsu dealer (Ed Voyles) here in the Atlanta area today. A little frustrating. This was my first time seeing the Outlander in person, and they happened to have one with all the options I want. Heck, it was even the color I like. I've been having a hard time finding competing brands that can come close to what I need.
Anyways... The sticker on this thing was just over 30k. Of course, they added in an "appearance package" (pin stripes) for $450, and a "protection package" for $800. I had a feeling I was in for it when I saw these added on the sticker. MSRP without these was at 29,400k. It was right there with the Edmunds build & price.
When we first sat down, the salesman starting filling out a credit app right away. I had to slow him down, and tell him they wouldn't need that until I agreed to a deal. Instead of working the deal with me at the table, he kept on leaving me sitting there while talking to his "manager" in the back. I mentioned I was looking for a lease deal, and he tried to only show me the monthly payments. I had to ask him what he was basing his payments off of. They basically removed the dealer "add-ons" so he was working off the sticker price of 29,400.
So, I asked him about negotiating the price to get to a real number. He kept trying to BS me, showing me a chart of Mitsu lease deals with down payments, saying that they were "eating" the down payment to make my deal. I was getting a little unsettled at this point. How are you eating the down payment? The down payment is subtracted from the cost of the vehicle. He was trying to tell me it goes to Mitsubishi, and they don't make any money off of it. Huh?
The other thing, is that the Mitsu lease deals they showed me had unfavorable term lengths. 42 / 48 / 60 months. Other brands are offering 24 / 36 / 39 deals. My current vehicle lease is a 39 month, which is about right for me in payment and length.
I guess I need to refrain from mentioning that I'm going to lease the car. It's a little odd, but I didn't have these problems at the Ford dealership when I looked at the Escape. Everything was on the table.
Anyone have an idea what I should expect on a lease deal for the Outlander? I've seen a few posts on here that say $1500 under invoice is what to look for in a deal. $26248 is $1500 under what Edmunds says is the invoice. Should I base my deal on that, or is it too aggressive? I'm trying to go no money down, and still have my payments in the $350-400 range with tax included.
Any help is appreciated!
Apr 13, 2008 (8:25 pm)
I picked up my 2008 Outlander SE with nav and deflectors on Thursday, after waiting about 3 weeks for it to come in. Purchased by local dealer in San Angelo, Texas (Randall Mitsu). I test drove the Outlander and the Endeavor. Wife liked the larger size of the Endeavor, but I liked the tech, looks, size, etc, of the Outlander. Since this was a replacement for my car, a 95 Galant, the boss let me get the Outie
I used my bank's car buying service, and contacted Gillman Mitsu in San Antonio. Worked with Jason there, very friendly, but he just didnt have the SE models. My local dealer, Randall Mitsu, didnt have them either, but said they would accept my bank's price, and would work with me. After a delay or 2 in getting the model I wanted, it arrived. Local guys actually had to do a dealer swap with Don Herring in Irving, TX. I had the Mitsu loyalty discount ($500) and military discount ($500). With taxes, title, and license, the driveaway price was a tick under $25K.
Exact price via buying service
When we went to pick it up, we went into the financer's office, and were out in about 30min, even with 3 kiddos in there. We were on the road, pulled all the junk out of the Galant, and driving our new vehicle in about an hour. Plenty of prep via email, phone calls, and continuous good communication with Randall Mitsu made for a pleasant transaction.
We didnt get the deflectors, yet, but they will call when they get them in. I also asked for a price on the 3rd row seat, as our SE has the storage instead of the seat. We figure the seat might be helpful for us, with the kiddos. If anyone wants to consider trading their seat for the storage, feel free to contact me at steve at zacharoo dot com.
Pics of my 08 Outie SE