Last post on Nov 26, 2011 at 6:24 AM
You are in the Ford Freestyle
What is this discussion about?
Ford Freestyle, Brakes, SUV
Oct 30, 2008 (8:12 am)
I have just done 15,000 miles (in two years) and at today's service I was told that the rear brake pads were worn out and needed replacing under a Ford program for free.
Not very impressive!!!!!!!!!!!!!!!!!!
#438 of 476 Re: Better pad solution for rear brakes? [fejes]
Dec 06, 2008 (12:16 pm)
'07 Freestyle SEL Fwd with 24,000 miles. Heard brake noise two days ago, thought it might be due to rain/wet brakes. Husband heard same noise yesterday and checked. Front brakes are good. Rear brakes are shot and rotors are grooved.
Called my local Ford dealer and was told that it is not uncommon to have to change brakes every 15,000 miles and the warranty didn't cover the rotors. They had no suggestions on how to keep from ruining my new set of rotors. Is this just a car thing? Or a Ford thing?
#439 of 476 Re: Better pad solution for rear brakes? [gi_mech]
Jan 02, 2009 (12:11 pm)
My 06 Freestyle has 26,000 miles. I took it in today to the dealer I purchased it from (I bought it new). There was a grinding noise in the back. Turns out it was the rear pads and roters.
I asked the service man about why the brakes would wear out so quickly and he said its because of the design of the Freestyle. Its on a Volvo chassis and the rear brakes kick in prior to front to avoid the harsh braking feeling. That makes the rears wear out faster and means that instead of replacing the front brakes more, its the rear. They are fixing my brakes for free but I need to ask more questions such as 'why' and 'which kind of pads are they using to replace them".
I don't think just the way the car is made should result in poor rear brakes, I'm told it could be a defective switch (don't know the name but it controls which brakes apply how much pressure). This would possibly be fixed because Ford might have sent a maintenance letter to their dealers saying to replace it. I haven't been able to find any such letter though.
#440 of 476 Re: Better pad solution for rear brakes? [teachymomo2]
Jan 03, 2009 (6:48 am)
Your service advisor has quite a story there about rear brakes being applied first. I wonder where he heard this nonsense. The fact is that the rear brake pads were manufactured incorrectly and hopefully the new pads are made to the proper specs.
#441 of 476 Re: Better pad solution for rear brakes? [bdyment]
Jan 15, 2009 (5:21 pm)
"Your service advisor has quite a story there about rear brakes being applied first. I wonder where he heard this nonsense. The fact is that the rear brake pads were manufactured incorrectly and hopefully the new pads are made to the proper specs."
My understanding is that a batch of brake pads got water damage before they were installed, and therefore failed prematurely.
Jan 15, 2009 (6:52 pm)
I must apologize, its been a while since my 05 500 had the brakes done......Is the Freestyle/500 "program" still in effect for vehicles that have not had it done? If yes, is their a mileage max, anything thing else, etc...?? Please advise, again, sorry I forgot!
#444 of 476 Re: Is program over? [01taurussel]
Feb 11, 2009 (3:54 pm)
Copy of Ford recall letter for reference:
EXTENDED COVERAGE PROGRAM
07N10 Certain 2005 through 2007 FWD & AWD Ford Five Hundred, Freestyle & Mercury Montego Vehicles - Rear Brake Wear
Frank M. Ligon
Service Engineering Operations
Ford Customer Service Division
Ford Motor Company
P.O. Box 1904
Dearborn, Michigan 48121
July 3, 2007
TO: All U.S. Ford and Lincoln Mercury Dealers
SUBJECT: Customer Satisfaction Program 07N10
Certain 2005 through 2007 FWD & AWD Ford Five Hundred, Freestyle & Mercury Montego Vehicles - Rear Brake Wear
This program extends the warranty coverage of the rear brake pads to 3 years of service or 36,000 miles from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already accumulated more than 36,000 miles, this coverage will last until December 31, 2007. This program provides one-time replacement coverage, and is automatically transferred to subsequent owners.
VEHICLES COVERED BY THIS PROGRAM
Certain 2005 through 2007 Model Year Ford Five Hundred, Mercury Montego FWD & AWD and Ford Freestyle FWD vehicles built at the Chicago Assembly Plant from Job #1 2005 through November 28, 2006.
Certain 2005 through 2007 Model Year Ford Freestyle AWD Vehicles built at the Chicago Assembly Plant from Job #1 2005 through Job Last 2007.
Affected vehicles are identified in OASIS.
REASON FOR PROVIDING ADDITIONAL COVERAGE
Some of the affected vehicles may have had direct exposure to moisture for an extended period that may have caused the pads to "swell" and create a slight drag condition. Low levels of brake drag might not be noticed by a customer, but could lead to premature brake pad wear and excessive brake dust.
2005 through 2007 FWD and AWD Ford Five Hundred, Mercury Montego & FWD Freestyle Vehicles
If an affected vehicle experiences the condition of rear brake pad premature wear (below 3mm thickness), dealers are to replace the rear brake pads and if necessary, turn or replace the rear rotors, if they are below the thickness specification. This service will be performed on affected vehicles at no charge to the vehicle owner.
2005 through 2007 AWD Freestyle Vehicles
Due to the configuration of the braking system on AWD Freestyle vehicles the front brake pads must be replaced when rear brake pads are replaced. Therefore, this program will allow replacement of front brake pads, but only if the rear brake pads require replacement during the same visit.
If an affected AWD Freestyle experiences the condition of rear brake pad premature wear (below 3mm thickness), dealers are to replace the front and rear brake pads and if necessary, turn or replace the rotors, if they are below the thickness specification. This service will be performed on affected vehicles at no charge to the vehicle owner.
NOTE: Brake pad inspection is part of normal maintenance and is not covered as part of this program. If the vehicle is within this extended time and mileage coverage and the owner experiences a brake system symptom or during a normal maintenance inspection (brakes every 15,000 miles or more often, per the Scheduled Maintenance Guide) the vehicle's rear brake pads are found to have less than 3 millimeters (0.118 inch) of lining material, then Ford Motor Company will cover the cost of replacing the rear brake pads.
OWNER NOTIFICATION MAILING SCHEDULE
Mailing will begin July 9, 2007.
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Customer Notification Letter
#445 of 476 Special Tools for Rear Rotors/Pads????
May 05, 2009 (2:22 pm)
I am going to change the rotors/pads on the rear of my wifes Freestyle. Any special tools or adjustments I need to know about?
May 05, 2009 (5:29 pm)
Just had my second set of rotors and pads put on. First time Ford paid for them at 28,000 miles. This time I did at 53,000, $385. Put ceramics on this time. Will see how they do.