Last post on Nov 26, 2011 at 6:24 AM
You are in the Ford Freestyle
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Ford Freestyle, Brakes, SUV
#433 of 476 Re: Any hope in recovering $ with 40,311 miles and out of warrenty? [bjbundy]
Aug 08, 2008 (11:50 am)
Good luck... I have a 2005 for Freestyle 2WD and I took it in for the replacement brakes at 16000 miles. I just took it in to have the power steering looked at (33000 miles) and they told me the rear brakes were shot and grooving the rotors. Even though the car is under factory warranty they told me that they will not fix the problem. They said the new brakes installed were under a 12 month 12000 mile warranty and because I had gone 17000 miles that they could not fix them. I called Ford corporate and they told me that "Ford had nothing to offer me at this time." I had the manager call me back and he said Ford replaced the brakes as a one time courtesy (he said it was not a recall) and that basically it was up to me now because they were outside of the 12/12000 warranty. I told him that I was upset that it ruined my rotors and I was not aware that I was going to have to change the rear brakes every 15000 miles. He said sorry and that was it. I have been a Ford man my entire life but my advice to anyone looking to buy a new car... Get a Toyota. If Ford and GM keep turning out crap and not trying to help their consumers they will be out of business in a few years anyways. Everyone I talk to about the brakes knows that they should not be shot in 17000 miles but they are not willing to do anything about it.
Aug 15, 2008 (11:23 am)
Our Freestyle is basically a rolling trash can for my wife and two children. The last time it was serviced was July 2007. I kind of missed the last service or two and the oil change light has been blinking since November 07.
Well I finally took the car in for a 3 year, 30,000 mile service and overall the Dealer said the car was in excellent condition apart from needing new rear brakes. He stated the rotors are fine but would need to be machined. Unfortunately, because I've been a delinquent with servicing, I've missed the extended warranty on the brakes (I got the car is May 05) so I'm going to have to foot the bill.
Last time the car was in (in July 07) I really quizzed the dealer regarding the brakes hoping to get them all changed for free but he stated that they were fine with plenty of life left at the time - so I kind of forgot about them. Since then the car has been doing more miles so I guess they have worn out faster...
I asked the dealer if all the pads needed changing because our car is AWD and he stated that it was the same OEM pads going on as were taken off, and that our car did not have the old style of pads. Still he stated that if it was done under warranty then Ford would have done all the pads, but as I am paying for it, there was no need (there was still 50% life left on the fronts).
So on the whole, apart from the rear pads, I would say this car is bulletproof.
#435 of 476 Re: Better pad solution for rear brakes? [fejes]
Aug 18, 2008 (11:48 am)
I have the same problem and my husband took it to a local shop to get it fixed, and was told it will cost him 380.00, I called a Ford dealership and they looked it up and told me that there is a group of 07 Freestyle's that were built from July 06- through Nov.15th 06 that the rear brakes and roters are bad, and to bring it in and they will replace for free.
#436 of 476 rear brake pads
Aug 25, 2008 (12:04 pm)
I have a freestyle 2006 and have put about 30k in a year, I received a recall letter last sept. on a recall on the brakes ive had them checked everytime i get an oil change at 6000 mi. ive never been told anything was wrong with the pads or rotors. I have always asked for the brake check each time i rotate at oil changes this last one they said my left rear was gone and the rotor was grooved. we are previously changing pads ourself because ford wants about 300.00 to do this pads and labor. i generally upset that between changes i can wear a pad that quick. they also told me that they changed my brakes at 21,000 and put new ones on. I bought the car with approximately 21,700 miles on it. they said nothing at any of my other oil changes that they had been changed out, now the computer system says they did that at 21,000. also didn't get it in the quality checklist that they
d been changed. we cannot get the cylinder to compress back down does any one know how to do this. Thanks in advance
Oct 30, 2008 (8:12 am)
I have just done 15,000 miles (in two years) and at today's service I was told that the rear brake pads were worn out and needed replacing under a Ford program for free.
Not very impressive!!!!!!!!!!!!!!!!!!
#438 of 476 Re: Better pad solution for rear brakes? [fejes]
Dec 06, 2008 (12:16 pm)
'07 Freestyle SEL Fwd with 24,000 miles. Heard brake noise two days ago, thought it might be due to rain/wet brakes. Husband heard same noise yesterday and checked. Front brakes are good. Rear brakes are shot and rotors are grooved.
Called my local Ford dealer and was told that it is not uncommon to have to change brakes every 15,000 miles and the warranty didn't cover the rotors. They had no suggestions on how to keep from ruining my new set of rotors. Is this just a car thing? Or a Ford thing?
#439 of 476 Re: Better pad solution for rear brakes? [gi_mech]
Jan 02, 2009 (12:11 pm)
My 06 Freestyle has 26,000 miles. I took it in today to the dealer I purchased it from (I bought it new). There was a grinding noise in the back. Turns out it was the rear pads and roters.
I asked the service man about why the brakes would wear out so quickly and he said its because of the design of the Freestyle. Its on a Volvo chassis and the rear brakes kick in prior to front to avoid the harsh braking feeling. That makes the rears wear out faster and means that instead of replacing the front brakes more, its the rear. They are fixing my brakes for free but I need to ask more questions such as 'why' and 'which kind of pads are they using to replace them".
I don't think just the way the car is made should result in poor rear brakes, I'm told it could be a defective switch (don't know the name but it controls which brakes apply how much pressure). This would possibly be fixed because Ford might have sent a maintenance letter to their dealers saying to replace it. I haven't been able to find any such letter though.
#440 of 476 Re: Better pad solution for rear brakes? [teachymomo2]
Jan 03, 2009 (6:48 am)
Your service advisor has quite a story there about rear brakes being applied first. I wonder where he heard this nonsense. The fact is that the rear brake pads were manufactured incorrectly and hopefully the new pads are made to the proper specs.
#441 of 476 Re: Better pad solution for rear brakes? [bdyment]
Jan 15, 2009 (5:21 pm)
"Your service advisor has quite a story there about rear brakes being applied first. I wonder where he heard this nonsense. The fact is that the rear brake pads were manufactured incorrectly and hopefully the new pads are made to the proper specs."
My understanding is that a batch of brake pads got water damage before they were installed, and therefore failed prematurely.