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Ford Edge Predicted and Actual Reliability

39 messages,  Last post on May 23, 2009 at 2:07 PM

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#25 of 39 Re: Ford is a Low Quality Brand So Expect the Edge.....to be Low Quality [svofan2] by jet2work Aug 02, 2007 (9:48 am)
Replying to: svofan2 (Jul 11, 2007 12:40 pm) Here's my take on this topic. Anyone who would spend $3500 more on a vehicle with the same components that is branded differently (eg. the Edge VS the CX9) Probably has had past positive experience with a Japanese MADE vehicle. So, I think that both vehicles are probably IDENTICAL it's just that Buyers who have previously owned a Japanese made vehicle have MUCH higher expectations out of what they perceived to be a Japanese car. Whereas the buyers who bough the Ford Edge are probably thrilled till they're wet in the pants that they bought a Ford (really probably 60% Mazda - all Japanese drivetrain) with only a few minor annoyances. I would bet that many of these people would be oblivious to the sqeaks, rattles, misaligned trim etc... because they have been conditioned by Detroit that this is normal.   In summary, I just think that the Mazda buyers had higher expectations and when those were not met (by a car made in America) they will voice their frustration. The fact that they paid $3500 more for the same car speaks VOLUMES about the perceived gap in quality between US and Japanese car makers.
#26 of 39 Re: Reliability [jet2work] by jet2work Aug 02, 2007 (9:58 am)
Replying to: jet2work (Aug 02, 2007 9:30 am) I should add that the reason I visited this forum (beside being on the payroll of all the foreign auto makers :<} - TIC) is that I am renting a car from a dealership for a roadtrip, and he's out of minivans and I am getting an Edge. I was here to check on reliability, mileage, seating etc... So far I am cautiously optimistic about this car. IMHO the only way the Big 3 are going to win customers back is by people having positive experiences with their products. Rent a car from Hertz or Enterprize and fall in love with it while on vacation or business. Have your neighbor constantly tell you how much he loves his (Ford, GM, Chrysler) and how he never takes it to the shop. Is their hope for Detroit?? I hope so, but having grown up there, the mentality of the employees, causes me doubt. As far as any of them are concerned they work for the UAW not Ford or GM etc.. Until both groups can get together and set a goal to please their customers instead of their stockholders or union membership, we have not seen the bottom. Replies to this message: jet2work (Oct 27, 2007 10:17 am) akirby (Oct 27, 2007 4:40 pm) jimmy2x (Oct 27, 2007 6:49 pm)
#27 of 39 Re: Reliability [jet2work] by jet2work Oct 27, 2007 (10:17 am)
Replying to: jet2work (Aug 02, 2007 9:58 am) I thought that I should post a follow up on my rental experience with the Ford Edge. I did enjoy driving the car. It had a very comfortable ride. The vehicle was quiet, and it cruised effortlessly even at 80MPH (so be carefull - you will be going alot faster than you realize if you don't pay attention to the speedo). The mileage was not great (avg about 19-20), but as I mentioned I was driving 75-80 MPH. Down around 60MPH I would expect the mileage to be much better. The car handled well. There were some interior trim issues, and the fit was not anywhere near foreign car quality (this was a design issue, not assembly). But I did have plastic pieces that came off the seat rails etc..( not very impressive). Overall I put 1400 miles on this vehicle in one long weekend. It was pleasant to drive. Would I buy one??? I do know how much they cost, but I would be reluctant to part with more than $21K for a vehicle of this caliber new. Given Ford's reputation for quality (or lack thereof) I would pay more for a Toyota or Used Lexus. I'm the kind that keeps cars for a long time, so quality and mechanical reliability are more important to me than style.   If this car (and the rest of their fleet) proves to be reliable Ford may be on the road to recovery. Let's hope!   OMG I just saw a profile view of the EDGE on the advertisement on the left side of this page.   http://www.fordvehicles.com/crossovers/edge/index.asp?SECTION=PHOTO_GALLERY   The side profile looks IDENTICAL to the Lexus RX330 with the EDGE being perhaps a little squatier. Well, they say that imitation is the sincerest form of flattery. How about imitating that Toyota/Lexus quality?   http://www.edmunds.com/lexus/rx330/2005/pictures.html#   Click Here to look at the 2005 Lexus RX330 on Edmunds. Flame me if I'm wrong.   Replies to this message: akirby (Oct 27, 2007 4:40 pm) jimmy2x (Oct 27, 2007 6:49 pm)
#28 of 39 Re: Reliability [jet2work] by akirby Oct 27, 2007 (4:40 pm)
Replying to: jet2work (Oct 27, 2007 10:17 am) How about imitating that Toyota/Lexus quality?   If by that you mean transmission problems, engine sludge, frame cracks, exploding camshafts and folding tailgates - no thanks.
#29 of 39 Re: Reliability [jet2work] by jimmy2x Oct 27, 2007 (6:49 pm)
Replying to: jet2work (Oct 27, 2007 10:17 am) You may well be right. If I had another 10-12K to spend on a comparably equiped 350, I would probably buy one. Really, I am not taking a shot here, but it seems unfair to compare the Edge to the 350 given the massive price difference. If it was the MKK you were comparing, I could more see your point.
#30 of 39 Edge for 21k? by mschmal Oct 29, 2007 (7:33 am)
This person has obviously been out of the automotive market for far 2 long.   Mark.
#32 of 39 17,300 miles... by fmichael May 11, 2008 (12:38 am)
...of smooth driving since my wife, & I brought the Edge home on 8-31-07. Now that we have an 8 week old little guy - we enjoy the spacious cabin, & comfort/safety that it brings us. Replies to this message: zeky (Aug 04, 2008 7:15 pm)
#33 of 39 exploding sunroof by zeky Aug 04, 2008 (7:08 pm)
My new 2008 Ford Edge sunroof literally exploded from the inside out while driving down the highway at about 70 mph. The sunroof was closed at the time and there were no other vehicles around my car or overpasses nearby, when the sunroof exploded. The glass blew out from the center of the sunroof, creating a large hole, and all four corners of the sunroof are gone as well. Luckily no one was injured from the incident (from the glass shattering or from the scare of the explosion), and the car was able to be guided to safety. Ford, however, refused to repair the roof, stating that something must have hit the sunroof, therefore, making it our responsibility. Researching this problem I have found many reported cases of sunroof explosions, Ford themselves having similar problems with their Explorer model sunroof from 1991-1994. This was/is a very scary and dangerous situation. I am now leary of my cars safety and security. I caution anyone who is looking at the Ford Edge, not to get the sunroof! I also urge you to consider the fact that Ford, as a company, will not back-up their product. Replies to this message: akirby (Aug 05, 2008 4:46 am)
#34 of 39 Re: 17,300 miles... [fmichael] by zeky Aug 04, 2008 (7:15 pm)
Replying to: fmichael (May 11, 2008 12:38 am) I hope you don't have the sunroof, as mine literally exploded from the inside out as I drove down the highway. I am lucky my family wasn't injured in the incident.

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