Last post on Aug 04, 2013 at 2:32 PM
You are in the Hyundai Santa Fe
What is this discussion about?
Hyundai Santa Fe, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#840 of 1181 Re: 2007 Hyundai Santa Fe AWD LE [Mr_Shiftright]
Jul 27, 2009 (10:10 am)
Actually there is a whole section of the BBB devoted to Lemon Laws and those vehicles that are out of the Lemon Law status and into a "supposed" Warranty only status. I have all of the information here and I am filing a complaint with the BBB as well as with the State's Attorney in Illinois, as well as contacting Hyundai Corporate. I guess I just wanted to, at this point, let everyone know the BBB does settle disputes or at least arbitrates them on your behalf. On a non-related note, the BBB did just settle something else for me and I did get my money back. Otherwise I was wondering if anyone else had any headlight issues as I did not see any posts regarding such problems.
#841 of 1181 Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
by MrShift@Edmunds HOST
Jul 27, 2009 (1:13 pm)
Yes BBB can mediate but they cannot enforce. The idea is that the "good" people in the auto biz finance the BBB to clean up the "bad" ones. The BBB can be effective if the dealer in dispute is a member. But the BBB has no teeth per se. They offer good info, though.
#842 of 1181 Re: 2007 Hyundai Santa Fe AWD LE [Mr_Shiftright]
Jul 27, 2009 (1:48 pm)
I see. I did not know that. And in this instance, Hyundai in Illinois is not a member of the BBB to comply. The website stated that they will forward the complaint to the Corporate Headquarters. To make matters somewhat worse the dealership I bought my Santa Fe from is no longer in business, so I have to take it to another dealership to have the work done. Thanks for the information.
#843 of 1181 Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
Jul 29, 2009 (7:36 pm)
I might be off base here, but it seems to me that it shouldn't matter if the selling dealership is out of business or not, or if Hyundai is a member of BBB in Illinois or not. The Lemon Laws that apply are different from state to state, but the responsible party in any event is the manufacturer/importer, I would think. The dealer is only an agent (weasel word to get out of responsibility), so your beef is really with Hyundai corporate. I think.
#844 of 1181 Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
by MrShift@Edmunds HOST
Jul 30, 2009 (8:43 am)
Here you go---some info on Lemon Laws in Illinois. I just happened to stumble on this and thought I'd post it, since I sort of diverted you off course with BBB stuff.
Illinois Lemon Law Info
Visiting Host Here
#845 of 1181 Re: 2007 Hyundai Santa Fe AWD LE [Mr_Shiftright]
Jul 30, 2009 (11:55 am)
Well here we go again. Another dealership and still the same issue that they cannot replicate the issue. I believe that Hyundai Corporate has taken issue that the BBB complaint has been filed and now they are just trying to make me look stupid. I was told, and I ma not sure if this is true, so I will pose the question, does anyone know if the only way to fix the problem, under warranty is to take it to a Hyundai dealership? I mean they already have it a case open on it, and they act like I am making it up. I gave very specific instructions on what happens, when it happens and so on. I have even stated I would drive with the mechanic or whoever is test driving the car to show them the issue and they have declined. Any ideas?
#846 of 1181 07 Santa Fe CV Boot & ECU Replaced
Jul 30, 2009 (12:43 pm)
I go to an independent mechanic and he stated the left front CV boot was leaking grease. I scheduled an appointment for the following week.
Over the weekend I experienced what some others have, ESC light off, cruise won't work, brake lights won't function and can't shift gears without using the override button.
Both were replaced under warranty, the brake light issue they were familiar with and looked to see if my VIN was covered under recall or TSB. It wasn't but replaced the ECU, according to my paperwork, under warranty along with the CV boot.
On another note, they had a Equus in the showroom. Looks great.
#847 of 1181 Re: Fuel pump noise [rayden19]
Aug 08, 2009 (9:25 pm)
Figured it out! Our Santa Fe finally did not start after we shut it off and figured out the fuel pump went out. Took it to Dealership where they replaced the pump. Here comes the shock.....it had been re-wired directly to the fuse box causing the pump to function all the time with the key on/engine off! Yes, you read right...it was "hot wired" by passing the original harness and relay switch.
We purchased it used in Las Vegas, NV.
Anyone have an idea why someone would do this?
#848 of 1181 Re: $2000 repairs in 1 month [eyo]
Aug 10, 2009 (9:12 pm)
did they fix the sun visor under warranty? my friend's also fell down..
#849 of 1181 Re: Humming / Pulsating Sound - '07 Santa Fe [ryanor]
Aug 18, 2009 (4:36 am)
What is the other site that talks about this issue.I am having problems with my tires cupping and alignment issues.