- #837 of 908
-
2007 Hyundai Santa Fe AWD LE
by ragdoll2376
-
Jul 26, 2009 (7:44 pm)
-
|
|
I am trying the research the Lemon Laws in Illinois. I have the above noted vehicle and it has been in the shop 4 times for the headlights dimming so badly upon braking that they nearly brown out, as well as the headlights blinking from dim to bright while driving. I have almost 43,600 miles on the car. Does anyone know about these laws and if I have any sort of recourse with Hyundai? The last time the car was in for over a week and the entire wiring system was pulled out, tested and put back in the car and I was told that they "thought" this would resolve the issue but they have made a case file on it in case anyone else has similar issues. I filed a complaint with the BBB for the Lemon Law and I guess I will see where that gets me. Any comments or ideas?
|
- #838 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
by tidester HOST
-
Jul 26, 2009 (8:35 pm)
-
|
|
Replying to: ragdoll2376 (Jul 26, 2009 7:44 pm)
I filed a complaint with the BBB for the Lemon Law
I'm not sure I see the connection between BBB and Lemon Laws. Can you elaborate?
tidester, host
SUVs and Smart Shopper
|
- #839 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [tidester]
by Mr_Shiftright HOST
-
Jul 27, 2009 (7:04 am)
-
|
|
Replying to: tidester (Jul 26, 2009 8:35 pm)
I trust most people realize that the BBB is entirely supported by private industry, and also has no enforcement powers?
|
- #840 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [Mr_Shiftright]
by ragdoll2376
-
Jul 27, 2009 (10:10 am)
-
|
|
Replying to: Mr_Shiftright (Jul 27, 2009 7:04 am)
Actually there is a whole section of the BBB devoted to Lemon Laws and those vehicles that are out of the Lemon Law status and into a "supposed" Warranty only status. I have all of the information here and I am filing a complaint with the BBB as well as with the State's Attorney in Illinois, as well as contacting Hyundai Corporate. I guess I just wanted to, at this point, let everyone know the BBB does settle disputes or at least arbitrates them on your behalf. On a non-related note, the BBB did just settle something else for me and I did get my money back. Otherwise I was wondering if anyone else had any headlight issues as I did not see any posts regarding such problems.
|
- #841 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
by Mr_Shiftright HOST
-
Jul 27, 2009 (1:13 pm)
-
|
|
Replying to: ragdoll2376 (Jul 27, 2009 10:10 am)
Yes BBB can mediate but they cannot enforce. The idea is that the "good" people in the auto biz finance the BBB to clean up the "bad" ones. The BBB can be effective if the dealer in dispute is a member. But the BBB has no teeth per se. They offer good info, though.
|
- #842 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [Mr_Shiftright]
by ragdoll2376
-
Jul 27, 2009 (1:48 pm)
-
|
|
Replying to: Mr_Shiftright (Jul 27, 2009 1:13 pm)
I see. I did not know that. And in this instance, Hyundai in Illinois is not a member of the BBB to comply. The website stated that they will forward the complaint to the Corporate Headquarters. To make matters somewhat worse the dealership I bought my Santa Fe from is no longer in business, so I have to take it to another dealership to have the work done. Thanks for the information.
|
- #843 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
by denvertrakker
-
Jul 29, 2009 (7:36 pm)
-
|
|
Replying to: ragdoll2376 (Jul 27, 2009 1:48 pm)
I might be off base here, but it seems to me that it shouldn't matter if the selling dealership is out of business or not, or if Hyundai is a member of BBB in Illinois or not. The Lemon Laws that apply are different from state to state, but the responsible party in any event is the manufacturer/importer, I would think. The dealer is only an agent (weasel word to get out of responsibility), so your beef is really with Hyundai corporate. I think.
|
- #844 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [ragdoll2376]
by Mr_Shiftright HOST
-
Jul 30, 2009 (8:43 am)
-
|
|
Replying to: ragdoll2376 (Jul 27, 2009 1:48 pm)
Here you go---some info on Lemon Laws in Illinois. I just happened to stumble on this and thought I'd post it, since I sort of diverted you off course with BBB stuff.
Illinois Lemon Law Info
Visiting Host Here
|
- #845 of 908
-
Re: 2007 Hyundai Santa Fe AWD LE [Mr_Shiftright]
by ragdoll2376
-
Jul 30, 2009 (11:55 am)
-
|
|
Replying to: Mr_Shiftright (Jul 30, 2009 8:43 am)
Well here we go again. Another dealership and still the same issue that they cannot replicate the issue. I believe that Hyundai Corporate has taken issue that the BBB complaint has been filed and now they are just trying to make me look stupid. I was told, and I ma not sure if this is true, so I will pose the question, does anyone know if the only way to fix the problem, under warranty is to take it to a Hyundai dealership? I mean they already have it a case open on it, and they act like I am making it up. I gave very specific instructions on what happens, when it happens and so on. I have even stated I would drive with the mechanic or whoever is test driving the car to show them the issue and they have declined. Any ideas?
|
- #846 of 908
-
07 Santa Fe CV Boot & ECU Replaced
by grutza
-
Jul 30, 2009 (12:43 pm)
-
|
I go to an independent mechanic and he stated the left front CV boot was leaking grease. I scheduled an appointment for the following week.
Over the weekend I experienced what some others have, ESC light off, cruise won't work, brake lights won't function and can't shift gears without using the override button.
Both were replaced under warranty, the brake light issue they were familiar with and looked to see if my VIN was covered under recall or TSB. It wasn't but replaced the ECU, according to my paperwork, under warranty along with the CV boot.
On another note, they had a Equus in the showroom. Looks great.
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
SUVs 
