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Hyundai Santa Fe Maintenance and Repair (2007+)

908 messages,  Last post on Nov 29, 2009 at 4:00 AM

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What is this discussion about? Hyundai Santa Fe, SUV

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#802 of 908 Re: srmc [hmavison] by srmc Apr 09, 2009 (9:51 am)
Replying to: hmavison (Dec 18, 2008 1:00 pm) This is a 3.3 L. I cannot get Hyundai to honor their warranty. The field representative verbally agrees that it is piston slap, but will not use those words in writing. The field rep says that this will not cause any permanent damage to the engine. My dealer has no other cases, but will not help me. The only option that I have is to use a lawyer.
#803 of 908 Re: Outside temperature error on Limited [geeceman] by NY_Maverick Apr 16, 2009 (6:47 am)
Replying to: geeceman (Apr 09, 2009 9:14 am) Geeceman, since the problem you are referring has an objective result (fixed or not fixed), it may be best not to tell dealer about any TSB. Let them, FORCE them, to troubleshoot the issue. After all, you can bring a thermometer with you to the dealership and show them if the reading on your display is accurate or not accurate. Or simply check another vehicle's reading.   Service Departments for whatever reason seem to get defensive when customers start using the term TSB or "Internet". I suspect it comes across to them as "I know more than you" and they resent that. Replies to this message: steve_ (Apr 16, 2009 7:17 am)
#804 of 908 Re: Outside temperature error on Limited [NY_Maverick] by steve_ HOST Apr 16, 2009 (7:17 am)
Replying to: NY_Maverick (Apr 16, 2009 6:47 am) That's the advice Edmunds has posted for years now:   How Can a Technical Service Bulletin Help Me?   But I wonder if that's changing. More people are researching everything online and trying to tie symptoms with known problems and dealers must be seeing more people walk in with print-outs of TSBs and forum posts.   My furnace guy was a bit surprised when I called him out to recharge my heat pump, but a few web sites had narrowed the problem down to that being the most likely problem. And it was.   The flip side is that the mechanic may just fix the obvious problem and overlook other things that would have been checked if you go in demanding that a TSB be performed. Better to simply go the service writer with "a complete description of your vehicle's particular problem ."   Plus TSBs aren't mandatory, so the dealer has to confirm the problem anyway and you're paying for the diagnosis (at least until it becomes a warranty item).
#805 of 908 Re: power lumbar support [js06gv] by somedai1 Apr 26, 2009 (1:34 pm)
Replying to: js06gv (Aug 17, 2008 10:27 am) this just happened to me! how did they handle it for you? if they did fix under warranty - how old/mileage was yours at the time? If not - why did they say it could not be covered? Replies to this message: js06gv (Apr 28, 2009 2:01 pm) somedai1 (Apr 28, 2009 4:58 pm) rick2456 (Apr 29, 2009 3:16 am)
#806 of 908 cold starting rpm? by j craig Apr 26, 2009 (3:00 pm)
In the morning when I first start my 2008 Santa Fe during the cooler mos. and all winter, the engine rpm jumps immediately to approx. 2000 rpm and stays there for at least 20-30 secs. and then gradually falls back as the engine warms up. Since this is the time of greatest engine wear, I checked with my dealer and they said that they are all like that and there's nothing that can be done to tone down the starting rpm. Any comments? I can just about feel the metal on metal for the first 5 secs.
#807 of 908 Re: power lumbar support [somedai1] by js06gv Apr 28, 2009 (2:01 pm)
Replying to: somedai1 (Apr 26, 2009 1:34 pm) Funny you should ask now as I just got around to taking the car in to the dealership yesterday. They called today and said the same part failed, and they have ordered a new unit (basically the bladder that inflates that portion of the seat). Part should be in and installed by Thurs. I've got just under 18K miles and yes they are covering it again under warranty. Replies to this message: somedai1 (Apr 28, 2009 4:58 pm) rick2456 (Apr 29, 2009 3:16 am)
#808 of 908 Re: power lumbar support [js06gv] by somedai1 Apr 28, 2009 (4:58 pm)
Replying to: js06gv (Apr 28, 2009 2:01 pm) yeah - i went in yesterday - mine has 45+k and they covered it - the entire seat back to be replaced - said it was worth $1800.00 - warranty workin' for me so far... Replies to this message: rick2456 (Apr 29, 2009 3:16 am)
#809 of 908 Re: power lumbar support [somedai1] by rick2456 Apr 29, 2009 (3:16 am)
Replying to: somedai1 (Apr 28, 2009 4:58 pm) I haven't had any warranty (or other) issues onmy 07 Santa FE SE AWD thus far (30k miles). But it is nice to know Hyundai is doing a good job when warranty repairs are required.
#811 of 908 2008 Santa Fe Brake Failure by susankj May 12, 2009 (4:11 pm)
My 2008 Santa Fe is 3 weeks old, 1100 miles and Brakes failed twice. The first time i went to stop and the pedal went to the floor. The second time we were stopped and they let go and we shot forward. Luckily I was already weary and left enough room and they grabbed when I hit the pedal again. Dealership wants to send it home because they can not duplicate. I told them no way unless their willing to sign a letter being responsible for anything that could happen when their bound to fail again. I have contacted corporate and consumer affairs has opened a case. Not sure what else to do. Anyone have any luck in getting their Santa Fe repaired.

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