Ford Freestar Service Experiences

Hello Jason.... Well, I have not had my 2004 Freestar pretty much for 6 weeks now. My car was "fixed" mid june and I took the family to the Cape for a week. Low and behold, my car died in Provincetown...and had to be towed to Ayer, MA...some 140 miles or so away. Oh, the two operator thought the problem was a a bad battery and had me drive the car to Eastham...some 20 miles away..we bucked the whole way. The dealership kept fixing the sensors...until they finally found water in the PCN. So, they ordered a new PCN and installed it. After installing it, they drove it all day to make sure it was fixed...Of course, when I got there, the car wouldn't even start. They kept calling Ford to help them diagnose and fix the problem. They are now making a "rain Jacket" for my "NEW" PCN. Ford basically told the dealership to figure it out...they definitely need to recall the vehicle and fix the problem...

I hear there is another Freestar in the shop now...at least with them, they know what the problem is...and will build a "rain shield" for that car.

#11 of 15 Correlating Dealership visits with Transmission Problems by smtmuny

Feb 02, 2010 (6:56 pm)

Can everyone posting under this forum give the date of your last dealership service/repair visit PRIOR to the date of your transmission failure OR pronounced transmission operation? Why am I asking for this information? With slow U.S. auto sales over the past 5 years or so, I honestly believe their are some dealership technicians THAT WILL "TWEEK YOUR FREESTAR" in a different area (most cases their repair or service work is warranted for 12 months) so as to cause a failure in the near future THUS ENSURING THEY ARE KEPT BUSY (job security) as the dealership continues to make money on maintenance repairs or trade-ins. Would you say transmission work is the probably the #1 or #2 most expensive work next to major engine repairs or replacements? So again in closing, can everyone go back and correlate the last dealership repair/service visit date with the date of the transmission failure or pronounced transmission abnormal operation?

#12 of 15 Please call ford by kjmk15

Mar 21, 2011 (3:40 pm)

I have a 2006 freestar and the seal around my computer failed. First I was told that a gasket was bad then the said the seal was bad. Water damage to the computer is not covered under my extended service plan but IF it was due to a damaged part it would be covered. AFTER NUMEROUS HOURS ON THE PHONE, I was told that a seal is a body part and of course my computer is not covered. Why would a vital component such as a computer not be protected better and why would it be placed on the bottom of a windsheild that would direct the rain right into it. I am trying to fight ford on this does anyone have any idea how to go about this. I have called ford's consumer affairs and customer service. After reading the above post I feel this is a problem for many other people. If people continue to call maybe something can be done to correct this. call 1800 392-3673 ask for Cindy she is the consumer affairs manager. I am not going to let this rest, ford needs to fix this problem.

Replies to this message:

philvid (May 03, 2011 10:18 am)

#13 of 15 Re: Please call ford [kjmk15] by philvid

May 03, 2011 (10:18 am)

Replying to: kjmk15 (Mar 21, 2011 3:40 pm)

Me too, the ECU died last week because of infiltration. It cost me $1600 CAD at the Ford dealer. That's after me transmission went last august, so that's another $2400 CAD for the bloody transmission. What's her last name Madame Cindy ?

#14 of 15 check engine light by shakirpak5

Feb 10, 2012 (1:22 pm)

i have freestar 2005, before everything was good but know i have check engine light problem,
any body hav salution

Replies to this message:

jamesbailey08 (Feb 14, 2012 11:56 pm)

#15 of 15 Re: check engine light [shakirpak5] by jamesbailey08

Feb 14, 2012 (11:56 pm)

Replying to: shakirpak5 (Feb 10, 2012 1:22 pm)

I have a 2007 Freestar and my light has been on about a year. No problems with it, yet, but a mechanic hooked a handheld computer reader to it and it said that the catalytic converter was "not operating at or to ford's standards". Which means, at least on mine, that i will have to replace 2, yes TWO, converters in due time. Mechanic said it would be ok to drive until it starts to lack power and starts to become sluggish. That hasn' t happened yet and put some Lucas in the intake and blew it out. She runs good now and I'm getting about 19 on the hwy.
You can take it to a auto parts store, O'Reilly's, Advance Auto, and they can check it for you sometimes for free. Hope this helps.

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