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Ford Freestar Service Experiences

15 messages,  Last post on Feb 14, 2012 at 11:56 PM

You are in the Ford Freestar Forum.

What is this discussion about? Ford Freestar, Mercury Monterey, Van

Messages Page 3 of 3

#12 of 15 Please call ford by kjmk15

Mar 21, 2011 (3:40 pm)

I have a 2006 freestar and the seal around my computer failed. First I was told that a gasket was bad then the said the seal was bad. Water damage to the computer is not covered under my extended service plan but IF it was due to a damaged part it would be covered. AFTER NUMEROUS HOURS ON THE PHONE, I was told that a seal is a body part and of course my computer is not covered. Why would a vital component such as a computer not be protected better and why would it be placed on the bottom of a windsheild that would direct the rain right into it. I am trying to fight ford on this does anyone have any idea how to go about this. I have called ford's consumer affairs and customer service. After reading the above post I feel this is a problem for many other people. If people continue to call maybe something can be done to correct this. call 1800 392-3673 ask for Cindy she is the consumer affairs manager. I am not going to let this rest, ford needs to fix this problem.

#13 of 15 Re: Please call ford [kjmk15] by philvid

May 03, 2011 (10:18 am)

Replying to: kjmk15 (Mar 21, 2011 3:40 pm)
Me too, the ECU died last week because of infiltration. It cost me $1600 CAD at the Ford dealer. That's after me transmission went last august, so that's another $2400 CAD for the bloody transmission. What's her last name Madame Cindy ?

#14 of 15 check engine light by shakirpak5

Feb 10, 2012 (1:22 pm)

i have freestar 2005, before everything was good but know i have check engine light problem,
any body hav salution

#15 of 15 Re: check engine light [shakirpak5] by jamesbailey08

Feb 14, 2012 (11:56 pm)

Replying to: shakirpak5 (Feb 10, 2012 1:22 pm)
I have a 2007 Freestar and my light has been on about a year. No problems with it, yet, but a mechanic hooked a handheld computer reader to it and it said that the catalytic converter was "not operating at or to ford's standards". Which means, at least on mine, that i will have to replace 2, yes TWO, converters in due time. Mechanic said it would be ok to drive until it starts to lack power and starts to become sluggish. That hasn' t happened yet and put some Lucas in the intake and blew it out. She runs good now and I'm getting about 19 on the hwy.
   You can take it to a auto parts store, O'Reilly's, Advance Auto, and they can check it for you sometimes for free. Hope this helps.

Messages Page 3 of 3

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