Last post on Jun 14, 2013 at 12:47 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#994 of 1900 Ford Freestar Transmission Problem
Dec 28, 2009 (11:59 am)
Glad to find this forum. When I had my windshield replaced two years ago, the technician complimented my 2006 Freestar and then told me that around 80,000 miles my transmission would go, and I should just hope I was not on the highway when it happened (like he was). The car died on a municipal street Saturday and is in the shop for a transmission repair now. I just called Ford customer service and was told they have nothing to say on the matter and there is no one to whom I can appeal. After reviewing this forum, I logged a complaint at NHTSA, printed off the BBB info, and printed off the NY Times article. I feel better but my wallet will still be mighty light shortly. Hope all this attention encourages Ford to make us whole.
#996 of 1900 freestar crap
Dec 28, 2009 (3:33 pm)
I totally agree with you, oil & water. It's not a place to ask for $$$$$! I for one has spent enough on my 2004 piece of steel crap!!!! FORD'S the ones who need to hear us, and we need to "BLAB" to everyone we can about the unfairness of FORD....AND, I DO! I don't need a newspaper, news, etc. I tell all. AND WILL NEVER BUY A FORD.
#997 of 1900 Re: Ford Freestar Transmission Problem [freestar]
Dec 28, 2009 (4:41 pm)
How interesting that, a day after my post, yet another example of Ford stonewalling on the issue. What was their exact response? They told me that I was the first customer to ever experience this problem and that they had never heard of it happening before! We all know that was not the truth. Funny how everyone else knew about it but Ford and the dealer.
In addition to NHTSA, register a complaint with the Cenetr for Auto Safety as well. They are on our side.
The BBB is pretty much worthless. Like all other businesses that belong to it, Ford pays to be a member. See if you can guess where that one is going.
In the meantime, stay engaged in the issue and stay tuned.
#998 of 1900 Re: Ford Freestar Transmission Problem [freestar]
Dec 28, 2009 (7:32 pm)
You may be able to file using the Lemon Law depending on what state you live in. In my state, my vehicle was one year too old to qualify. Check out the laws in your state.
#999 of 1900 Double edged sword [oilandwater]
Dec 28, 2009 (8:20 pm)
All of this really concerns me.
We all know that "Engine/Transmission Driveability Issues" with these vehicles pose a real SAFETY situation which many of us have experienced. It's just a matter of time until someone is killed so I do not think that NHTSA will wait until something happens since they did open investigations. I am sure that Ford will attempt to make a case for not issuing a recall due to the cost factor, but the question I see is if NHTSA will let that stand.
I am grateful that Edmunds provides a place where we can all find each other and work as one large group, but does anyone know how this forum (blog) functions? Who pays to maintain this site and why? Edmunds benefits from the forum - how?
I would suggest that you read the The VoxBuffalo site before making a decision. It is a project that states : Anyone can create a news “tip” about an important topic you think should be reported on. This is often related to the question “what are you passionate about?” You can pledge to this tip, but no money is taken – it’s just a way to show how much interest you have in this possibly becoming a pitch. Creating a tip could be the spark that starts an investigation.
The news media is so different today than it was just two years ago. My personal feelings about paying for news coverage is that I think it really has taken a turn for the worst, but it's not much different than buying a newspaper. I am not going to give up until something is done to correct this outrageous miscarriage of justice so if I can help to educate just one person about these issues then I think that I might just be willing to contribute a little (not quite sure yet). I have put so many hours into educating myself about the NHTSA, TSBs, PCMs, transmissions, lemon laws, class action suits, looking for a lawyer, writing letters to everyone under the sun, and waiting in line at the post office to send the certified letter that a buck or two will not add up to much. The only issue I see is how long would it take to gather the amount to write an article. By the time the goal is met, it may be long settled so end of story!
#1000 of 1900 2004 freestar Transmission failed last night
Dec 29, 2009 (7:59 am)
I have a 2004 Freestar with over 100,000 miles. Last night while driving home in a pretty heavey snow storm my Transmission failed (i will know for sure after Ford calls me). The odd thing is it went out completely no gears worked at all. I have had transmissions fail in the past but I always had a gear or two I could use, not this time the car just stopped. I was lucky along with my children that there was no traffic so we did not get hit.
Is this the issue being discussed? Or is this different?
#1001 of 1900 Ford Freestar Transmission Problems
Dec 29, 2009 (8:08 am)
Say what you will, if the NHTSA saw this as a major safety issue we would all be at the Ford dealer right now getting a free repair ! This site gets it money from Ford, Toyota, GM etc...Remember people, there are guide lines that the NHTSA must follow, and at this moment in time, the Ford Freestar & Monterey Transmission Problem don't meet the criteria that mandate an all out recall. Remember, a fool and his/her money are soon parted.....
#1002 of 1900 Another Transmission problem
Dec 29, 2009 (8:21 am)
From what you describe, it is the same "exact" issue that happened to our family
"Freestar" van 2.5 weeks ago. Our van had around 60,000 miles on it. What
you are describling, is the reason for our postings on this site. PLEASE
file a complaint with the NHTSA, it only takes a few minutes. They are investigating
this DANGEROUS SITUATION. Your transmission problem have affected
hundreds of thousands of Freestar owners, and FORD will do nothing, they
claim it isn't a safety issue!!!!! Try writing to Ralph Nader too!
Our Freestar transmission cost us $3000.00 to fix and the transmission
will most likely fail again.........as many others have!!!!
Please warn everyone you know with Freestars about this dangerous situation.
#1003 of 1900 Re: Ford Freestar Transmission Problems [oilandwater]
Dec 29, 2009 (8:44 am)
Do I understand that you do not think the issues with the Freestar/Monterey are a safety issue? Because if that is what I hear you saying, I would respectfully disagree.
I believe that I was a fool when I had to continually be subjected to all the extreme stress this vehicle created. My money was soon parted to the dealer who could not or would not admit that they could not repair the vehicle, but continued to charge me for a factory defect created by the Ford Motor Company. Ford needed to investigate the problems with this vehicle and inform dealerships on the proper corrections that needed to take place. Instead, they choose to ignore the situation, and put families at the risk of serious injury.
Ford commits fraud as they continue to allow these vehicles to be sold through their dealerships. I know for a fact that my vehicle came from the online auction they hold for dealerships so Ford just wanted to turn over the vehicle.
Defination of fraud from Wikipedia:
In the broadest sense, a fraud is an intentional deception made for personal gain or to damage another individual. The specific legal definition varies by legal jurisdiction. Fraud is a crime, and is also a civil law violation. Many hoaxes are fraudulent, although those not made for personal gain are not technically frauds. Defrauding people of money is presumably the most common type of fraud, but there have also been many fraudulent "discoveries" in art, archaeology, and science.
Again, I will refer to Franklin Delano Roosevelt message to Congress stating," The liberty of a democracy is not safe if the people tolerate the growth of private power to a point where it becomes stronger than the democratic state itself. That in its essence is fascism: ownership of the government by an individual, by a group or any controlling private power."
As long as the laws of this land continue to protect me, I will continue to fight being a victim of fraud.