Last post on May 22, 2013 at 1:13 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#957 of 1891 Re: I have joined the club :( [ftfclub]
Dec 13, 2009 (4:42 pm)
I am sorry to hear that our club has another member. Once again, it by the grace of God that no one got hurt. It is only a matter of time before this failure results in a fatality.
Please follow up with NHTSA and demand that they expand their investigation to include the 2006 model year. Of course, it won't be long before the 2007's start failing as well.
In addition to NHTSA, please register a complaint w/ the Center for Auto Safety. Also, contact ALL of your elected representatives, your states Office of the Attorney General, the Better Business Bureau, (Ford is a member), and of course, write to Ford and also call their Customer Relationship Center. This is a joke because they will act like they never heard of the problem before, blame it on you, treat you like a 4-year old, and hope that you go away but it is a step you can take.
I am sure they have a log of the calls somewhere so, ultimately, it will be easy to prove that they did know about it all along.
Finally, tell everyone you know, especially other Freestar/Mercury Monteray owners about this dangerous and potentially deadly defect. You just might save a life in the process!
#958 of 1891 Re: I have joined the club :( [jgenovese]
Dec 13, 2009 (5:30 pm)
Jim, I appreciate your reply, I have contact the NHTSA and filed a complaint yesterday
afternoon. I will follow your advice and contact everyone you had listed. At the
present time the van was towed to our local garage. I am going to have the mechanic
check the situation out, but not do any repairs. After learning about the risks and
price that is involved, I cannot afford either. I am stuck as many others are!!!
I am also contacting my local bank and their headquarters, where I have a loan
for the car. I realize this might be a strange angle of attack, but they approval a loan on
an unsafe vehicle, they are somewhat involved too!!! They might be
repo-ing a unsafe vehicle.........I hate to ruin my perfect credit but I am not having
my family ride in an unsafe vehicle! Just not sure what to do???
Does anyone know if enough people with car loans complain to their banks would make
much of a difference??? Just a though
Everyone with Freestars please stay safe.
#959 of 1891 Just another thought
Dec 14, 2009 (7:23 pm)
Interesting: Correct me if I am wrong, but hasn't the FORD FREESTAR been marketed
for families???? Usually but not always, the mini-vans are marketed to
women who are activitely running their children to school, daycare, children
sporting events etc.....
FORD obviously doesn't give 2 hoots.....about the parents who purchase these vans,
this has been made very clear, buy their refusing to corect the thousands
FORD IS ENDANGERING OUR "CHILDREN" LIVES
and they don't care
WE NEED "MOM'S AGAINST FORD"
Ford has marketed these mini-vans towards women and families,
it is time for them to step up to the plate and fix our minivans!!!
If FORD is going to
#960 of 1891 couple of questions
Dec 15, 2009 (3:42 pm)
I am trying to determine if I have an orginal transmission in my 2006 Freestar? I
purchased my van used with approx. 37,000k mile on it. I am interested in knowing
if the transmission is orginal and if the previous owner did the (recommended!)
did transmission fluid change at 30k miles?
I have a list of numbers from the transmission, but I don't understand them?
Also, carfax has 9 reports on my Freestar van, and another company has 16
reports on my van. I haven't paid them for any information yet. What information
do these reports about my car? Would they have any information about my
transmission, like if it had been replaced?
Thank you in advance for advice and information!
Again thank you
#961 of 1891 Re: I have joined the club :( [ftfclub]
Dec 16, 2009 (1:49 pm)
You are right to be outraged. Ford marketed this van based on it's SAFETY rating. Further, Ford touted the "Bumper to Bumper Warranty" in its advertising. Is it a coincidence that the transmissions all seem to fail remarkably close to when the 36K mile "Bumper to Bumper" waranty expires? I think not. Also, you are right, by their very nature, these vans are "family" vehicles.
Also, Thank you for following up on repoerting your failure. This is how we have gotten this far with NHTSA actually conducting an investigation. We have been at this for over 2 years now. I suspect we will be at it for at least another 2 years as the 2006 and 2007 models start to experience the same problem.
Finally, watch out everybody; Ford is getting ready to reenter the minivan market next year! Can you believe it?
#962 of 1891 Re: couple of questions [ftfclub]
by KarenS HOST
Dec 17, 2009 (7:00 pm)
I'm not positive, but I don't think the report would include that kind of information. They check service records, but that mostly pertains to routine maintenance. These reports would tell you if the van has a salvage title, odometer rolled back, accidents, flooding, etc.
This is from CarFax site, however, I wouldn't count on there being the kind of info included that you're seeking.
Potential owners see detailed records of routine maintenance, such as oil changes and tune-ups, along with more extensive information like damage repairs and parts replacement, when available. The service history displays the name, location and Web address of each shop that provides maintenance information to Carfax.
You might want to take a look at this Edmunds article.
Which Vehicle History Report Is Right for You?
#963 of 1891 Re: I have joined the club :( [jgenovese]
Dec 17, 2009 (8:01 pm)
Jim, I belive it. I also believe we'll NEVER see a recall or refund or anything else for this metal crap called a FREESTAR! My family will never buy another FORD. As I said before my bro. got a Mustang every couple years before i was done dirty by FORD. Sorry way to treat consumers in Americ a!
#964 of 1891 Make sure you report to NHTSA
Dec 18, 2009 (6:40 am)
Folks - lets make sure we report all the incidents to the NHTSA. There is a website mentioned lots of times in previous messages. They have started an investigation. Call the 800 number on the site. You may have to leave a message and they call back in a few days. This might be slow but it takes all of us to make the numbers worthwhile for the group to act. Maybe we can get enough momentum before someone gets seriously injured or worse.
#965 of 1891 Re: Make sure you report to NHTSA [nittanylion70]
Dec 18, 2009 (9:47 pm)
Also, don't forget the Center for Auto Safety. They are very well respected, influential, active and credible enough that they are interviewed by major news outlets for stories such as the Freestar story.
Perhaps more importantly however; tell everyone you know who has a Freestar or Monteray and even tell people that you don't know if they have one of these vans. You just might save their life!