Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#907 of 1927 Re: attorney [nadineb]
Nov 11, 2009 (3:47 pm)
It's pitiful how we all hope against hope that an attorney will see our plight and want to help. I'm not getting that this person is an attorney. If you are, please, consider helping what appears to be a lot of working, family people who have suffered and continue to be victimized by Ford and our govt. In our case, we've had to pay to replace the trans, had it go out again, and now live for the next 18 months in fear because we owe to much on the vehicle with too many miles to trade, sell, etc. Not a day goes by that I don't fear for my husband's safety and pray. With a daughter in college 3 hours away and this being our "best" vehicle, we will put our whole family in harms way to transport her this holiday season. I'd like to know how these people at Ford and NHTSA sleep at night. Please, any attorney who has the slightest sense of justice or a need to help others, hear our plea. We've got a 2006 Freestar that we are paying $500/month for. We've never caught up from the $3200 trans job and the loss of income from not having a vehicle. Now we get to live in constant fear that one or all of us will lose our lives. I guess it's the American way now. When there is 1 or more fatalities, then some magazine show looking to make money with some investigative reporting; will profit on the dead bodies. America has come so far. God bless each owner and their families in harms way.
#908 of 1927 Sad state of affairs [coneflower1]
Nov 11, 2009 (5:46 pm)
Reading your post makes me very sad for the state of affairs in our country.
Ford is under the belief that it's all about customer satisfaction issues, and that the complaint rates are low and primarily related to inconvenience with the repair process or overall vehicle dissatisfaction.
If the CEO,engineer, or attorney who writes the letter may have a difficult time understanding the cost factor because I am sure they make a considerable amount more money than the average low to middle class person. However, the safety issue far out weighs the cost factor. Maybe they should drive their family around in the Freestar
#911 of 1927 Re: Correct link for PCM photos[nadineb] [nadineb]
Nov 12, 2009 (4:17 am)
These pics are terrible....how can anyone refute this???
Nov 12, 2009 (6:50 am)
Looking at TSB 06-14-10, I find it interesting that the title of the document is "Engine/Transmission Driveability Issues". It's criminal that Ford can generate these documents in order to avoid having to correct a dangerous situation.
Nov 12, 2009 (7:10 am)
These are totally two different failure modes....The torque converter is more catastrophic wrt to the transmission, it is a mechanical failure of the splines within the torque converter, The PCM issue is caused by water entering into the PCM and shorting it out.
#914 of 1927 Re: Torque V. PCM [oilandwater]
Nov 12, 2009 (7:17 am)
So what do we do about it?
#915 of 1927 Re: Torque V. PCM [nadineb]
Nov 12, 2009 (9:25 am)
Either you get it fixed, trade the car in or sell/give it away...until there is a recall or class action...those are your options, or you can leave it parked....
#916 of 1927 Re: Torque V. PCM [oilandwater]
Nov 12, 2009 (10:02 am)
I tried to get it fixed more than three times, and decided that it was not worth getting myself killed in that vehicle. Husband finally realized what I was talking about when it happened to him on Interstate 95.
Too big for a lawn ornament.
Why is this situation so mess up? Right is right - wrong is still wrong. Wasn't it Michael Moore who asked, "Dude, Where's My Country?" This is like "The Awful Truth" of corporate America!