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Vans & Minivans Ford Freestar Ford Freestar Transmission Problems
951 messages, Last post on Dec 06, 2009 at 3:15 PM
You are in the Ford Freestar Forum. Your Host is Karens
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You should file under the Freedom of Information Act (FOIA). See if NHTSA got the information that Ford is suppose to release to them about costumer complaints. I bet they never got the information or Ford doctored the results. Still would like to know if it was raining or had rained when people have problems.
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Replying to: nadineb (Oct 24, 2009 10:43 am)
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Replying to: tessbrou (Oct 24, 2009 7:02 am) My husband will not have a foreign vehicle in our driveway, but if the American manufactures keep building these "junk" vehicles, we may not have any choice. |
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Replying to: chalkeight (Oct 24, 2009 10:55 am) Writing President Obama is a good thing to do. I wrote to the White House, but did not receive any response. Got a canned form letter from Biden's office. He was my Senator, I worked on his campaign, and many people in my family made contributions to his campaign. Really disappointed with the letter, but the more people who hear our voices, the better. |
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Replying to: jgenovese (Sep 04, 2009 4:47 pm) |
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Replying to: chalkeight (Oct 24, 2009 4:33 pm) "http://www.autosafety.org/fileacomplaint
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Replying to: jgenovese (Sep 04, 2009 4:23 pm) |
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Replying to: chalkeight (Oct 25, 2009 8:46 am) First, I think we need to let NHTSA do their work. There are two investigations underway so they will have their engineers look at these transmissions, and make a determination. They have the power to make Ford issue the recall. You could take Ford to court yourself and sue them. I think that we should all file claims at one time, and make them send all those lawyer to all the different states to defend these claims. How funny would that be? More funny, how much money would it cost them? Each state has a different amount of time that you can file a claim. In my state, it is three years. I still have about two and half years left. I do not intend to wait that long, but you also have to have all your ducks line up in a row to win the fight. In the end, I believe that we all want to see the problem corrected. |
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Replying to: chalkeight (Oct 25, 2009 8:46 am) In the meantime, follow Nadine's advice and file complaints/reports with the organizations/government agencies that she lists. Also, contact all of your representatives in Congress, your local attorney general, any consumer advocate group you can think of, and, of course, your local media outlets. I am 100% in agreement with Nadine that something, wether it is a recall or a class action, will happen soon. Keep the faith, spread the word about these vans, especially to other families who drive them and who may not know about this potentially deadly defect, and stay tuned to this website! Jim Genovese Annapolis, MD
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Replying to: oilandwater (Oct 23, 2009 4:19 am) Basically for a defect investigation the NHTSA receives the safety concerns from consumers (us with failed transmissions!) and compiles them and other questions into a document request of Ford. You can view all the questions and most of the public responses Ford offers the NHTSA. I am going to summarize here, please read it for yourself. But among one of them is under a routine inspection of failed parts Ford analyzed the torque converter spine shaft and found it was basically not heat-treated correctly. Someone obviously dropped the ball there - They didn't make that many of this type of van so my guess when they go to rebuild the transmission they go and find a new torque converter spline shaft - not one off the shelf from 2003, so odds are the replacement is heat-treated correctly and won't leave your loved ones on the side of the highway during rush hour with an infant in the back seat like the non heat-treated torque shafts. Sorry for the snark. If you read closer into the docs that Ford submitted to the NHTSA you can find that Ford admits to only testing a small sample of 2% of failed parts to analyze the reason for failure. I understand that. But what is really funny is the dealership and Ford service department relationship. Read the reply from Ford to the NHTSA and you can find that Ford basically doesn't read what the dealer wrote under the suspected cause of failure or shop notes. I think it must be some type of corporation litigious firewall. As a company that makes them a bit indifferent to parts failures- they basically don't want to know why the part failed, if they did they would be reading what dealers/customers reports when their vehicles are breaking down and getting fixed. If you really wanted to be on top of quality control you would leverage that relationship with the dealer- because they could gather information on how to make the vehicles better. My 2 cents.
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