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Ford Freestar Transmission Problems

951 messages,  Last post on Dec 06, 2009 at 3:15 PM

You are in the Ford Freestar Forum. Your Host is Karens

What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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#699 of 951
It just happened to me, too! by twinwithtwins
Jul 29, 2009 (6:20 am)
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My vehicle is a 2005 Freestar and, without warning, on July 26, 2009 it just quit moving on I-81 in PA going 70mph in a construction zone and it only has 65,000 miles on it! SCARY, especially with 3 little ones in the car and already driving for 16 hours. It is currently in the shop and we haven't had an exact diagnosis yet, but obviously something with the transmission. I called the Ford Motor Co. the next day and they basically said that if the vehicle is out of warranty (which it is) than any costs are my responsibility, thanks. When I said I was disappointed that they weren't willing to stand by their product, I think I heard crickets chirping. I filed the complaints with NHTSA and the Center for Auto Safety, we'll see if that helps.
#700 of 951
Re: NHTSA Seems to be doing their job. [anabel] by sandycinga
Jul 29, 2009 (8:00 am)
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Replying to: anabel (Jul 23, 2009 10:19 am)

I also got a reply back:
My name is --------------- and I am an investigator with the National Highway Traffic Safety Administration of the US Department of Transportation. I am interested in the report you filed with us regarding your 2005 Ford Freestar transmission problems. The investigation you referred to is PE09033 and can be viewed on our website http://www.safercar.gov . We would like to have the old part, which we will provide a shipping label for. Please let me know of its availability and also the approximate weight so the label can be made. Thank you for your time, and have a great day.
 
I told my mechanic and he said it was fine and they could have the part but this morning he said there was a $300 core charge for the part and he gave it to the parts place. He said he can get it back but then someone will have to pay that core charge. I'm already $1600 deep in this (also having some other things fixed since he has it.) and I'm not doing another $300. I just emailed her about and told her I could put her in touch with my mechanic or the parts place if she wanted. Thinking about this sign...I'm going to post on Craigslist about it and direct ppl here and to NHTSA.
#701 of 951
Re: TO ALL FREESTAR OWNERS [chopps1] by momx6
Jul 31, 2009 (4:12 pm)
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Replying to: chopps1 (Jul 16, 2009 9:39 am)

We just filed our complaint with the NHTSA. Our 2004 Ford Freestar while on the highway traveling at 65 mph, during rush hour, with our three young children inside just stopped moving! NO warning...nothing. They could have been seriously hurt. The engine continued to rev and the transmission just disengaged. Luckily for my family my husband was near a ramp and was able to coast off of the highway and into the parking lot of an adjacent business, (running lights and stop signs) which happened to be across the street from a transmission repair shop. We are now looking at 2-3,000K for the repairs. Four years old and only 60K miles. No help from the dealership "We only sell them..." nice! It happened late on a Friday so we will try Ford on Monday. After reading al of the posts I am not optimistic about their response. No wonder the car manufacturers are going under. We will be considering an import next time around.
 
J
#702 of 951
Re: TO ALL FREESTAR OWNERS [momx6] by misty10
Jul 31, 2009 (8:36 pm)
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Replying to: momx6 (Jul 31, 2009 4:12 pm)

The same exact thing happened to me with my 2004 Freestar. There was absolutely no warning. Someone needs to get Ford to be held responsible for this.
#703 of 951
Stranded in the Desert by zzyxxrd
Aug 01, 2009 (5:54 am)
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Good Morning, one and all !
   Although Beauty certainly abounds here with these red cliffs out in Lake Powell area in Az. and I am trying to be hopeful and up-beat, nonetheless, I am truly stranded.
  Had I known that a transmission, in any vehicle,. could just jump ship while on the highway, with no warning, I never would have embarked on a Maine to Los Angeles sojourn in my 2006 Freestar with 73,000 miles on it. I had previously only had the Dodge Grand Caravans, whose trannys go out more like 80,000 miles, and with gradual slippage, etc. I was well aware that a new or re-built one was close at hand and thus was in my area of New Hampshire with mechanics that I know and trust and will even take payments frm me.
    I tell you, I am in total shock about this ! I have never heard of such a thing; that is, until I Googled up "probs. 2006 Freestar trans." and voila ! I was to meet someone in Tuba City, Az. Thurs. so was coming thru Navajo Nation Monument Valley, pulled over to take pics., got back on road, and that was all she wrote ! I thought I would get over to side of road-just barely-and turn 'er off, then back on, and she would roll. Alas, no rolling ! So there I sat, no phone signal for miles, AAA pkg. used up for year, only about $200 in cash or credit, etc. etc.
   Got help frm new Navajo friend. Finally someone went to get a guy with a chain to pull me the 12 miles into Kayenta. Next day realized I had road-side srve w/ Geico and was taken 100 miles to nearest dealership in Page, Az. Still hoping it could be a fuse or small part when they qouted $3800 for a new transmission !!
   Anyway, bottom line, Ford has rendered me homelass as I lave on the road and most everything I own is in the van. Got motel last night across street.They gave me half-price-sweet!-due to faulty air cond. and now will camp out in dealer lot until Ford does something. Actually, was thinking to pack suit-case, leave van there, and start walking .....to Detroit ! The whole point would be to get it out there on Twitter, et. al. and eventually gain national media attention. Since I have just lost everything, I've nothing more to lose ! If, by embarking on said journey, we could force Ford's hand into a re-call or whatever, the lives of an entire un-suspecting family may be spared
     Just putting it out there and looking for feed-back.
        Thank you
#704 of 951
Mediablitz by zzyxxrd
Aug 01, 2009 (10:14 am)
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#705 of 951
Mediablitz by zzyxxrd
Aug 01, 2009 (10:31 am)
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To continue......
    Anyone who would want to do something drastic as attempt a walk to Ford headqrtrs., such as me, would have these stories printed up and hand out along way. Also, a shorter version telling people to go to this site themselves and to follow this on Twitter. The Twitter thing would just make the whole thing explode---and very fast !!!
    I am going to walk to the Page library today and start printing, as well as register formal complaint w/ proper web-sites, as advised herein.My good freind Karen, presently in Palm Springs, knows someone who is in touch w/ Matt Lauer.He, Karen, and I are all New Englanders, so maybe that will make a difference.
     Correction: my van has 73,000 on it now, not frm the start of trip.
#706 of 951
Wow this sucks by nyyfan132023
Aug 02, 2009 (12:14 pm)
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The same thng happened to mine. on the way from Florida to Buffalo. The worst part is other people in my family have the same car and its scary knowing the same thing will happen again soon wth no worry. it just stopped on a highway thankfully we got off safely. I'm assuming it s a torque converter. Hopefully since its a common thing they have the parts instock and can fix t soon. Unfortunatly it happened late on saturday so it wont get fixed until monday at the earliest. It is still under warranty by 16 MILES!!!!!!! So since it wasa a sunday/saturday we can't get a rental car or anything and are spending $100 dollars on a hotel for 2 possibly 3 nights. Worst of all we are going to miss a baseball game we bought tickets too for a total of $250. A complete waste of money the people seem to not care that we are stranded.
#707 of 951
Re: Wow this sucks [nyyfan132023] by anabel
Aug 02, 2009 (1:25 pm)
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Replying to: nyyfan132023 (Aug 02, 2009 12:14 pm)

Unfortunately, this is going to happen to many more owners of these vans. I want to suggest that if you plan on keeping the vehicle, that you get some type of extended warranty that will cover the transmission. We broke down twice 5 months apart and now we are finding out that they are replacing the part that broke with refurbished parts and not only that, apparently Ford states a part number they can only replace that part with. So...It will happen again and again and again until that part is replaced with a part that is not defective. Just my suggestion, get a type of insurance that will cover your vehicle bumper to bumper and also can help cover towing and hotel stay and maybe even rental. There is insurance like this out there. At the time, we are looking into it.
#708 of 951
wow this sucks by shocked1
Aug 02, 2009 (6:43 pm)
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Tere is NOOOOOOO way im buying more insurance to cover FORD'S butt!!!!! mine blew up (tranny) in nov. 08 im going to fight along with others on here, such as the person that's notifying the TODAY SHOW. im notifying our news here in OHIO. FORD sucks on their concern for their trash they made , THE FREESTARS!!!!!!!!! BUYING MORE INSURANCE isn't going to save innocent lives in their trash!!!!!!!

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