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Ford Freestar Transmission Problems

951 messages,  Last post on Dec 06, 2009 at 3:15 PM

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What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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#670 of 951
Re: Defect Investigations Summary [msq1224] by nadineb
Jul 08, 2009 (12:46 pm)
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Replying to: msq1224 (Jul 08, 2009 5:03 am)

Under Title 49 of the United State Code 301Part 557 addresses the issue of getting a hearing. Then, they take you seriously.
 
This is a good website for law -http://www.lawserver.com
 
A petition filed under this part should be addressed and submitted to: Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW., Washington, DC 20590. Each petition filed under this part must--
 
(a) Be written in the English or Spanish language;
 
(b) Have, preceding its text, the word ``Petition'';
 
(c) Contain a brief statement concerning the alleged failure of a manufacturer to meet reasonably his obligation to notify or remedy;
 
(d) Contain a brief summary of the data, views, or arguments that the petitioner wishes to present in a hearing on whether or not a manufacturer has reasonably met his obligations to notify or remedy;
 
(e) Specifically request a hearing.
#671 of 951
Stranded in Litchfield, IL by mgcoop
Jul 11, 2009 (8:24 pm)
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I to was stranded with my family on the way to St. Louis by my 2005 Ford Freestar. It's at a shop in Springfield, IL (thanks to my Insurance Company). The shop is saying something about torque failure, but I'm waiting for the full report. The initial estimate is $900 I guess I'm getting off lucky. This happened on July 3rd and I'm still in a rental. Thanks Ford.
#672 of 951
Re: Stranded in Litchfield, IL [mgcoop] by dgrinde
Jul 11, 2009 (11:45 pm)
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Replying to: mgcoop (Jul 11, 2009 8:24 pm)

The oil pump shaft spline strips out of the torgue converter. The spline in the tranny is still good, we need a new converter $300, Labor and new drive axels was $1300 with tax. Stupid bad design. The tranny guy said Ford Rangers do the same thing?
 
I like the Ranger too. So maybe it will be a stick if I get one? Then you can buy a new clutch.
#673 of 951
Stranded in the Mojave Desert, CA in July by anabel
Jul 13, 2009 (9:46 am)
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To add to these postings, we too fell victims to transmission failure and without warnings of any type. (Twice)
 
We have a 2004 Ford Freestar Limited Edition. What a wonderful van this has been, if it wasn't for the transmission. On February of this year 2009, we broke down in Aransas Pass, Texas. We have three children 6, 4, and 3 and it is not easy getting towing help and transfers as well as hotel stay for 5 people without big problems. We had the van towed to Corpus Christi, Texas to an AAMCO Transmission Shop there about 40 miles away. The van at this point has 84, 000 miles. We needed a rebuild. Cost of $2,700.00 for rebuild. $225.00 for the towing. $150.00 for hotel and $700.00 for a rental van for almost 4 weeks of waiting for our vehicle. We are from Austin, Texas. Very expensive weekend beach trip.
 
We broke down again on July 4th, 2009 of all the days of the year to break down it had to be a holiday in the Mojave Desert, North of Baker, CA with three children. It was 112 on the console temperature gauge on our van. Very dangerous conditions out in the middle of nowhere waiting for a tow truck for 6 hours. Trying to find one that didn't charge $1,000 for the tow to Las Vegas, NV 112 miles away was a challenge too. Happy to have had phone and internet signal on my cell out there, Thank You AT&T. Tow was to once again, AAMCO for service that would be under warranty from them. There was a stipulation in small print about warranty not being covered after 12,000 miles from date of service, which was 4 months ago. Our van now has 94,000 miles. They repaired it and told me sometimes the parts are defective. What a joke. No product quality control????
 
We are selling and don't want to be stuck out in the cold with three kids again. This is indeed a very dangerous situation with this particular Ford transmission. At least being stranded like that with kids. No warnings of any kind. Not even an occasional slip. Just a smooth quiet ride until it desides to give up. Too Bad. Nice vehicle body.
#674 of 951
Re: Add me to the Freestar Transmission failure list! [jgenovese] by amfam203
Jul 14, 2009 (7:26 am)
Reply

Replying to: jgenovese (Feb 09, 2008 9:35 pm)

Just wondering if you have heard anymore from NHTSA. I got an e-mail today from an investigator from NHTSA asking for more info about my Freestar tranny failure.
It's been almost a year since the failure. Also would be interested in hearing from people who have had problem since having there transmissions replaced.
#675 of 951
Re: Add me to the Freestar Transmission failure list! [amfam203] by kkalbfleisch
Jul 14, 2009 (7:32 am)
Reply

Replying to: amfam203 (Jul 14, 2009 7:26 am)

I also received a letter from the NHTSA requesting more info about my tranny failure. It has only been 2 months but I have not had any problems since it was fixed. This included the torque converter, sealing the PCM (water was getting in it), and replacing the cam position sensor. Hopefully they are going to do something about this before someone dies as a result.
#676 of 951
Re: Add me to the Freestar Transmission failure list! [amfam203] by msq1224
Jul 14, 2009 (9:19 am)
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Replying to: amfam203 (Jul 14, 2009 7:26 am)

Hi Jim, yes I got the e-mail too. My failure was about 18 months ago (I think my first post here is ~153). The information request was mainly about whether I considered it dangerous (that's an understatement!) and asked me to describe the situation of the failure. I replied immediately, but am trying not to get my hopes up.
Mary Quinn
#677 of 951
Add me to the list of patriotic idiots who bought American made. by pastormorton
Jul 14, 2009 (12:43 pm)
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We bought our 2004 freestar with only 12 miles on it now it has 88000 miles. Everything has been hit and miss with this "made in America" jewel. Early on we noticed that when we put it in gear it would pause before engaging but we were assured it was ordinary and nothing wrong. Then it jerked changing gears but that was just the "type" of transmission that it was. Finally the second week of June 2009 going uphill I was rewarded for my patriotism. When it shifted for greater power it shifted into NEUTRAL--or whatever, it was like being in neutral. I finally coasted off of the road cut it off and cranked it back up and the transmission re-engaged. In fact it still works fine so long as I don't go uphill or try to pass or rapidly accelerate because if I do it goes into neutral. When that happens I have to cut it off before it will 'reset' the transmission. Estimated cost of repair $3300 dollars. Thank you UAW--all of unemployed Michigan thanks you.
#678 of 951
I have not recieved any letter or emails from NHTSA. by anabel
Jul 14, 2009 (1:48 pm)
Reply
I have not recieved any information from NHTSA because I don't think they have a way to get ahold of me.
 
Do I just need to get on a list of some type to be advised?
 
Thank you,
Anabel
 
#679 of 951
NHTSA E-mail by sunburn
Jul 14, 2009 (4:27 pm)
Reply
Got my e-mail from the NHTSA yesterday. Mainly wanted to know the symptoms and the conditions it happened under.

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