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Ford Freestar Transmission Problems

951 messages,  Last post on Dec 06, 2009 at 3:15 PM

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What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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#639 of 951
2005 Freestar transmission failure by spidergfx
Jun 18, 2009 (11:58 am)
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Our 2005 Freestar has joined the crowd of transmission failures. My wife was driving on I-95 in CT when the speed suddenly dropped to 20mph while the rpms remained steady. Luckily, no accidents and she managed to "limp" into the Ford Dealership. They explained that the transmission needed to be replaced, at 42,000 miles, for $3500. The refurbished transmission will come with a 3 year-36,000 mile warranty. I know I'll be replacing this transmission as soon as the warranty expires. I wish I could unload this lemon but I still owe money on it.
 
After reading most of the posts here, I know my story is not unique. I only hope that since there are so many similar failures the NHTSA will take notice before the first fatality. I have lodged my complaint with them and hope everyone else has also. It is a simple procedure to do online at http://www-odi.nhtsa.dot.gov/ivoq/.
#640 of 951
Disgusted by ann60
Jun 19, 2009 (5:34 am)
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My husband & I bought a 2004 Freestar Limited in January 2008. Within 4 months the Traction Control went out of it. Ford did help with the cost of that repair. Two months ago while running some errands, the van suddenly started running "rough" and the rpm's would go up but I couldn't get any speed. The local Ford dealership diagnosed loss of 3rd gear and something about the valve body and solenoid. Since this was going to be an expensive repair and neither Ford nor the dealership would help us out in any way, and the van is out of warranty; we took it to a reliable transmission specialist. He discovered water from the radiator in the transmission. Not only do we need a new transmission we may also need a new radiator. The van only has 46,000 miles on it. He said it appears to be a manufacturers defect. We still owe on the van, can't really get rid of it, can't really afford the repair, but will scrape it up somehow. I am filling a complaint with NHTSA.
#641 of 951
a sorry bunch of FORDS!!!! by shocked1
Jun 19, 2009 (11:34 am)
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This is such a sorry situration. Come on FORD.... fess up... you made junk!!! Alot of them too!!!!! Why wait for a child to get killed? What if it would be one of your dealer's kids???? There is no reason to prolong a recall. Almost everyone on here has the same problem. NO WARNING, HIGH REPAIR BILLS. My husband has to retire July, he's 70, we are litterally "stuck" with this FORD'S junk now! I won't sale and jepordize anyone's life.
 
                                                 YOU ARE A PITIFUL COMPANY FORD!
#642 of 951
Re: Disgusted [ann60] by sunburn
Jun 19, 2009 (12:17 pm)
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Replying to: ann60 (Jun 19, 2009 5:34 am)

The comment about finding coolant in the transmission fluid caught my attention. The Freestar's transmission cooler is external to the transmission (it's the finned tube that runs along the front, bottom of the radiator). I might be wrong, but I don't think goes through the radiator. If so, there shouldn't be any coolant in the transmision fluid.
 
When I get a chance, I'll crawl under my wife's Freestar to double check.
#643 of 951
Re: Disgusted [sunburn] by sunburn
Jun 19, 2009 (5:33 pm)
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Replying to: sunburn (Jun 19, 2009 12:17 pm)

Well, I was wrong. The Freestar has a transmission cooler both externally and in the radiator. The cooler in the radiator is on the right-hand side of the radiator.
#644 of 951
Re: Disgusted [sunburn] by ann60
Jun 20, 2009 (4:40 am)
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Replying to: sunburn (Jun 19, 2009 5:33 pm)

Just as a follow up, I contacted our transmission mechanic yesterday and we have arranged to have a rebuilt transmission put in and a new radiator. The transmission will have a 3 year/100,000 mile warranty. It's going to cost in the neighborhood of $2500. A bargain compared to what the Ford dealership would charge. I have also filed a complaint with the NHTSA and sent a letter to Ford. The letter to Ford will do no good, but we have to try, I don't expect to get any kind of response.
#645 of 951
Re: transmission problems [lloydcyn] by flabergasted
Jun 20, 2009 (1:20 pm)
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Replying to: lloydcyn (Apr 11, 2006 3:16 pm)

You are not the only with the transmission problem, My family and I were on our way to a campground last weekend. While on our way we lost the transmission. When we pulled the van over we noticed the engine smoking, we all got out of the vehicle safely and the van caught on fire. We lost everything in the van including, car seat, stroller, cooler, food, clothes and etc. Now what do we do, It seems like no one care that there is a problem and they don't want to fix it. The bad kicker is we just bought the van in 2008 used and here it is a year later and its gone completely. Now we are down a vehicle and out of our items, luckly I have homeowners insurnace that will take care of that, but the cost of van is totaled. This really bits, wheres the goverment when we need a class action law suite against FORD.
#646 of 951
get their attention by nadineb
Jun 21, 2009 (6:19 pm)
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The only way anyone is ever going to get Ford to do anything is through NHTSA.
 
You have to ask for a hearing under Title 49 of the United States Code, Chapter 301, Motor Vehicle Safety, Part 557. This section covers the following: reasonably met its obligation to notify owners, purchasers, and dealers of a safety-related defect or failure to comply with safety standards or to remedy such defect or noncompliance. This part also establishes procedures for holding such a hearing. Application: Any interested person."
 
Under this provision, I was able to get them to open an investigation. If you go to the web page http://www.safercar.gov/ and search under the defect investigation by NHTSA action number DP09004 . Look at the document search and you will be able to read the PDF file. website: http://nhthqnwws112.odi.nhtsa.dot.gov/acms/docservlet/Artemis/Public/Pursuits/20- 09/DP/INOA-DP09004-35346.pdf
 
"A Defect Petition will be opened to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defect in the subject vehicles." Also, if you search google for the engineer, you can find his email address on one of the pages.
 
I personally lost five thousand dollars on that vehicle, but it was not worth the risk of being rear ended or being killed in that vehicle. You may want to look into the air bag situation. They may not employ if the vehicle does not have battery power for five to ten minutes. This makes it a much more dangerous situation because of the risks with these vehicles. If you have children, please get them out and safely away from the vehicle if you can.
#647 of 951
investigation by shocked1
Jun 22, 2009 (10:45 am)
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they're doing an investigation onmine also. Investorgator notified me on e mail. EVERYONE needs to report their freestars.
#648 of 951
Re: Decisions, Decisions [jgenovese] by d_nagy
Jun 23, 2009 (5:40 am)
Reply

Replying to: jgenovese (Jun 03, 2009 10:09 am)

My wife has been having issues with our 2004 Freestar.
 
One of the gears in the transmission has been struggling for several months. The check engine light, emission light, and check tires light have been coming regularly for a the past 6-9 months.
 
Recently we had our mechanic look at the vehicle. He said it was the transmission and it will be about $2500.00 - $3000.00 to repair. This is ludicris since the van has 49000 miles. We had the transmission fluid replaced recently hoping that would solve the problem. The mechanic said there was an unusually large amount of metal shavings in the transmission fluid reservoir. (There is a magnet in there to attract small metal shavings).
 
Who has $2500 - $3000 in this economy to throw away in vehicle repairs that shouldn't have been an issue in the first place...
 
What suggestions can you share with me since you are a couple months in to this process?
 
Best Regards,
 
Dominic Nagy - DNagyTFPSInc.com

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