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Ford Freestar Transmission Problems

934 messages,  Last post on Nov 27, 2009 at 4:42 PM

You are in the Ford Freestar Forum. Your Host is Karens

What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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#599 of 934
Re: My contact with Ford [nadineb] by why_me
May 21, 2009 (8:41 am)
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Replying to: nadineb (May 09, 2009 7:58 pm)

I would be very happy to be at a meeting with the Secretary of Transportation. I live in the DC area and I am self-employed so I have no problem getting there. Even though I managed after 3 months of getting no reasonable response from Ford, to talk a Ford dealer into replacing the transmission in my van even though the extended warranty had expired only 255 miles before my van quit moving, I am now still worried that it will fail again every time I get in it. I am also stopping anyone I see with a Freestar and telling them about the problems, and directing them to this site. They hate the message I am giving them, but they are glad to at least have a warning, unlike most of us. Someone, some day has to listen to us if we make enough noise!
#600 of 934
Re: My contact with Ford [why_me] by jgenovese
May 21, 2009 (7:36 pm)
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Replying to: why_me (May 21, 2009 8:41 am)

Why_me,
 
Look at it this way, unlike Ford, you are doing the right thing and you might actually save someone's life! Also, you are very fortunate that you got the dealer to replace your transmission. The rest of us weren't so lucky. My family is out almost 4K between the repair and the rental for the week. All we have been able to do is make minimum payments on the loan we had to take out to pay for this mess since November of '07 when this happened. We havn't even touched the principal balance. We actually owe more on just the repair itself than our van is actually worth! Plus, we have the added benefit of driving in constant fear that it will quit again. The irony of this thing is that the salesman, yes, THE SALESMAN, actually tried to talk me out of buying this thing when it was brand new! I should have listened and probablywould have if he would have been more specific about why he was trying to talk me out of it. Anyway, keep up the good work. Maybe we will all meet in person at the hearing?
 
Jim Genovese
Annapolis, MD
#601 of 934
jdan65 by jdan65
May 21, 2009 (9:21 pm)
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I just purchased a 2005 freestar it lasted about 3000 miles after paying $5400.00 for it The freestar only has 5200 miles on it and with no warning going down the interstate it just quit pulling, I almost got rear ended by 18 wheelers trying to get off road.. I have never had a vehicle quit with less warning it is surely a safety hazard, be sides not being able to have transportation I now can't afford another car payment with my social security income. If there is a lemon law I would like to know about it and how to proceed with a suit.
#602 of 934
Decision from Ford by nadineb
May 22, 2009 (7:47 am)
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I sent an email that stated that I was glad that Ford appreciated my feedback, but I demand to know how they planned on compensation for loss of value and repairs.
 
This is the email that I received from Ford Motor Company.
 
"Thank you for contacting Ford Motor Company in regards to this issue. Our records indicate that a decision has been made and the Customer Relationship Center (CRC) can not overturn this decision. However, to ensure our records are complete we have documented your feedback."
 
I want to know what decision? They never told me that had made any decision.
 
I am going to put signs on my lawn, vehicles, and make fliers that say," FORD-Pinto, Explorer, Freestar, Firestone tires-Let them crash and burn-Ask me why you should not buy a Ford!
 
Many of my friends are going to do the same. I would suggest that we all become activates. Maybe that will get their attention and possibly the news media too.
#603 of 934
Decisions, Decisions by jgenovese
May 23, 2009 (5:30 pm)
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What a bunch of nonsense. Apparently the decision they are talking about is the decision Ford made to KNOWINGLY AND WRECKLESSLY put unsuspecting consumers in harms way by putting this defective product out into the marketplace and, on top of that, market it on its safety record! Or, is it the decision they made to LIE to me when I called the dealer and the dealer said they never heard of this problem before. Or, better yet, maybe it was the decision they made to LIE, IN WRITING, to the investigator for Attorney General for the State of MD, by stating that the model transmission in my vehicle is one other than what it is. I could go on and on with what I have been through because of these criminals and the DECISIONS thay have made.
 
You are absolutely right, Nadine. The suggestions you are making are excellent and are good ways to get the attentionof somebody. All it takes is one decent lawyer or news person to get ahold of this story for it to take hold and take off. I, for one, tell everyone I know and everyone I meet about Ford and what they have done to us. As sson as I can afford it, I am going to have either a wrap or a magnetic sign made up, as large as the tailgate on my defective F150, (Yes, I am blessed with 2 defective Ford products), stating, "Don't buy Ford. Ask me why." Followed by my phone number. Unfortunately, until I pay off the new transmission and the rental I needed to haul my family around in for a week, (Toyota Sienna - a work of art compared to the Freestar), I can't afford any more expenses.
 
In the meantime, keep up the good work and don't forget to let us know the results of your Freedom of Information Act Request.
 
Jim Genovese
Annapolis, MD
#604 of 934
05 Freestar tranny and PCM issues by kkalbfleisch
May 23, 2009 (6:03 pm)
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Hey everyone. I have an 05 Freestar with 130 000km (80 000mi), and out of the blue one day, the van would not shift into reverse, drive etc. Tranny shop said the torque converter needed to be replaced (along with the seals and some electrical unit inside the tranny). It would have cost me 2500.00, but I have 6 months left on my warranty, so I got lucky with the financial aspect. After the repairs, it worked for a day or so and then the exact same thing happened (wouldn't go into gear). Turns out there was a ton of water in the PCM unit and the water was causing it to malfunction. They took the PCM out and dumped the water out and let it dry out. They then sealed the PCM connector with silicone and sealed the area where the water was getting in etc. It has been 2 weeks and so far things are as they should be. I am just wondering how long it is before the tranny has other issues etc. Is there a history of the tranny having more problems even after the torque converter etc. was replaced?
 
Kris.
#605 of 934
F-O-R-D-S(Found On Road Daily) by shocked1
May 24, 2009 (6:57 pm)
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Well friends, after exactly 6mo. our rotten FORD'S tranny's acting up again!!!!! Ill junk it for $200 this time!!!!!!!!!
#606 of 934
Re: F-O-R-D-S(Found On Road Daily) [shocked1] by nadineb
May 25, 2009 (2:20 pm)
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Replying to: shocked1 (May 24, 2009 6:57 pm)

I was told that Ford means F*** Old Rebuilt Dodge.
 
The April addition of Consumer Reports in the Used Cars section states that, "These models have piled up below-average records of reliability. Used cars to avoid." We had one dealer who told us that he would only give us $2500 for the thing. We paid over $9300 for it less than a year ago. This is like some vicious cycle of raping the consumer, and usually, it someone who can not afford the economic hit. Just like most of us.
 
Any wonder why the foreign manufactures are taken over the car industry. Did you know that Ford made tanks and other equipment for the Nazis? A friend on mine who happens to be Jewish told me that his family will not buy Ford based on that information. Wish I knew that sooner.
#607 of 934
Another Freestar transmission bites the dust! by kaki1
May 25, 2009 (5:13 pm)
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At 60,000 miles the transmission died in my 2004 Freestar. At the time I was on a busy 4 lane highway in the number one lane with a friend and my two dogs in the car. Without warning the van was suddenly in neutral. The engine reved but no gears. I barely made it onto an exit and down to the service road shoulder. Seems it's the torque converter. The vanes sheared and fragged the transmission. Sound familiar?
I'm looking at a $3500.00 bill. I'm picking it up tomorrow. Just thankful I wasn't on a two lane road passing another vehicle when it happened.
Why isn't there a class action suit against Ford for this obvious and dangerous defect?
#608 of 934
still bucking and lunging at start-up by mercmonty
May 25, 2009 (5:31 pm)
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my 2004 monterey has been having the same bucking symptoms for the last 20000 miles. Its been a while since i visited this forum, and now i see that some people are getting results by sealing the pcm module. Also has anyone had a problem with the low tire warning system and how do you fix it?
 
Glad to see a few people like Jim G. still giving them hell.

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