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Vans & Minivans Ford Freestar Ford Freestar Transmission Problems
929 messages, Last post on Nov 25, 2009 at 2:10 PM
You are in the Ford Freestar Forum. Your Host is Karens
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Replying to: nadineb (May 12, 2009 9:25 pm) |
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Replying to: nadineb (May 12, 2009 9:25 pm) It is obvious to me that whatever information Ford/ NHTSA will not provide to you is not favorable to Ford and is likely the evidence we need to take an action against Ford and, potentially, NHTSA itself. In my opinion, NHTSA, having been made aware of this issue and still failing to act, is just as liable as Ford. Also, apparently Ford is not aquainted with the Freedom of Information Act. Under the Act, they are obligated to provide you with the information because it is information that is shared with a federal agency. Please write them back and advise them that you are making your request under the Freedom of Information Act and that their failure to comply is in violation of the law. This is something an attorney would likely be happy to assist you with because it is one of those cases where the law is CLEARLY on your side and, even though Ford/NHTSA might fight it, they will eventually lose and, in the meantime, your attorney would likely get lots of free publicity because, as we all know, this has the potential to be a very high-profile case. All it takes is one action like this to get the attention of one media outlet and it will take on a life of its own from there. This could be the break we need to get this thing out there! Keep us posted! Jim Genovese Annapolis, MD
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Replying to: jgenovese (May 14, 2009 7:21 am) In the meantime, I sent a FOIA to NHTSA seeking any information about the Ford Freestar. I am also looking at the Federal Register for any hearing that took place with NHTSA and Ford about these vehicles. Anyone can access the site because it is in the public domain. This problem has existed since 1999 with the the powertrain control module getting wet and then, if you get rear ended, your air bags will not deploy. What was Fords philosophy - something like let them crash and burn?
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Replying to: nadineb (May 15, 2009 9:13 am) Great work! You are on top of your game. As for Ford's philosophy, I believe that the statement was more along the lines of; "It is cheaper to let them crash and burn," (than to fix the problem). That was nearly 40 years ago. In this case, it is absolutely amazing to me that, in the age of the internet and consumers being more educated and sophisticated than ever before, that Ford maintains essentially the same philosophy. I guess you can't teach an old dog new tricks. It is no wonder that they continue to lose market share. We are not asking them to hold our hands, we are just asking them to build a safe product and, in the event of a defect such as this one which is HUGE, inform the public and fix the problem. By the way, the problem is not just the PCM, it is also the undersized transmission that eventually, literally, comes apart with no warning. Thatis what left my family stranded in the middle of an intersection like sitting ducks. It is a miracle that no one got hurt. It would be more than a shame for Ford to get away with what I believe to be criminal behavior. Afterall, our decision to buy this vehicle was greatly influenced by Ford's marketing of its "safety rating." What else can that be than criminal? Keep up the good work and, as always, thank you and please keep us posted! Jim Genovese Annapolis, MD |
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Replying to: nadineb (May 09, 2009 7:58 pm)
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Replying to: why_me (May 21, 2009 8:41 am) Look at it this way, unlike Ford, you are doing the right thing and you might actually save someone's life! Also, you are very fortunate that you got the dealer to replace your transmission. The rest of us weren't so lucky. My family is out almost 4K between the repair and the rental for the week. All we have been able to do is make minimum payments on the loan we had to take out to pay for this mess since November of '07 when this happened. We havn't even touched the principal balance. We actually owe more on just the repair itself than our van is actually worth! Plus, we have the added benefit of driving in constant fear that it will quit again. The irony of this thing is that the salesman, yes, THE SALESMAN, actually tried to talk me out of buying this thing when it was brand new! I should have listened and probablywould have if he would have been more specific about why he was trying to talk me out of it. Anyway, keep up the good work. Maybe we will all meet in person at the hearing? Jim Genovese Annapolis, MD |
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| I just purchased a 2005 freestar it lasted about 3000 miles after paying $5400.00 for it The freestar only has 5200 miles on it and with no warning going down the interstate it just quit pulling, I almost got rear ended by 18 wheelers trying to get off road.. I have never had a vehicle quit with less warning it is surely a safety hazard, be sides not being able to have transportation I now can't afford another car payment with my social security income. If there is a lemon law I would like to know about it and how to proceed with a suit. | |
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I sent an email that stated that I was glad that Ford appreciated my feedback, but I demand to know how they planned on compensation for loss of value and repairs. This is the email that I received from Ford Motor Company. "Thank you for contacting Ford Motor Company in regards to this issue. Our records indicate that a decision has been made and the Customer Relationship Center (CRC) can not overturn this decision. However, to ensure our records are complete we have documented your feedback." I want to know what decision? They never told me that had made any decision. I am going to put signs on my lawn, vehicles, and make fliers that say," FORD-Pinto, Explorer, Freestar, Firestone tires-Let them crash and burn-Ask me why you should not buy a Ford! Many of my friends are going to do the same. I would suggest that we all become activates. Maybe that will get their attention and possibly the news media too. |
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What a bunch of nonsense. Apparently the decision they are talking about is the decision Ford made to KNOWINGLY AND WRECKLESSLY put unsuspecting consumers in harms way by putting this defective product out into the marketplace and, on top of that, market it on its safety record! Or, is it the decision they made to LIE to me when I called the dealer and the dealer said they never heard of this problem before. Or, better yet, maybe it was the decision they made to LIE, IN WRITING, to the investigator for Attorney General for the State of MD, by stating that the model transmission in my vehicle is one other than what it is. I could go on and on with what I have been through because of these criminals and the DECISIONS thay have made. You are absolutely right, Nadine. The suggestions you are making are excellent and are good ways to get the attentionof somebody. All it takes is one decent lawyer or news person to get ahold of this story for it to take hold and take off. I, for one, tell everyone I know and everyone I meet about Ford and what they have done to us. As sson as I can afford it, I am going to have either a wrap or a magnetic sign made up, as large as the tailgate on my defective F150, (Yes, I am blessed with 2 defective Ford products), stating, "Don't buy Ford. Ask me why." Followed by my phone number. Unfortunately, until I pay off the new transmission and the rental I needed to haul my family around in for a week, (Toyota Sienna - a work of art compared to the Freestar), I can't afford any more expenses. In the meantime, keep up the good work and don't forget to let us know the results of your Freedom of Information Act Request. Jim Genovese Annapolis, MD
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Hey everyone. I have an 05 Freestar with 130 000km (80 000mi), and out of the blue one day, the van would not shift into reverse, drive etc. Tranny shop said the torque converter needed to be replaced (along with the seals and some electrical unit inside the tranny). It would have cost me 2500.00, but I have 6 months left on my warranty, so I got lucky with the financial aspect. After the repairs, it worked for a day or so and then the exact same thing happened (wouldn't go into gear). Turns out there was a ton of water in the PCM unit and the water was causing it to malfunction. They took the PCM out and dumped the water out and let it dry out. They then sealed the PCM connector with silicone and sealed the area where the water was getting in etc. It has been 2 weeks and so far things are as they should be. I am just wondering how long it is before the tranny has other issues etc. Is there a history of the tranny having more problems even after the torque converter etc. was replaced? Kris. |
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