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Ford Freestar Transmission Problems

934 messages,  Last post on Nov 27, 2009 at 4:42 PM

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What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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#559 of 934
Re: Ford Freestar Tranny Problems???? [eniale] by mockingbird99
Apr 05, 2009 (8:11 pm)
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Replying to: eniale (Mar 29, 2009 2:55 pm)

Dear eniale,
 
We have a 2004 Freestar that had suddenly stopped working on the freeway between Grand Junction, Co, and Green River, UT. Luckily, traffic was light, and we coasted to a stop safely off the road. Also luckily, I had a cell phone that worked out there in the desert, and called for help. We were towed back to Grand Junction, and then called the Ford Dealer in the morning. The car had just 45,600 miles on it at the time. He said Ford would not do anything, as the warranty had run out, and it would cost about $3500 to replace the transmission. I told the service manager that was unacceptable, and that I would call the District Ford manager....the service manager said to go right ahead, but you will get the same answer. I dread to visualize what would have happended if we were in Salt Lake City traffic at rush hour when it happened. The car just plain went into neutral, as it were, and coasted to a stop. That is when I joined Edmunds web site and told my story. I knew an honest repair shop in Provo, Utah, and trailered my car to them. I asked if he could rebuild the transmission using after-market parts and a heavy-duty torque converter, which was the main part that fails in these cars. He did as I requested, and the transmission works fine; car has 68,000 miles now and no further problems; moreover, there isn't a single Ford part (except for the case) in the transmission. I have read on this site where others had the dealer replace the transmission, only to have it fail a few thousand miles later. Whatever you do, do not have the Ford dealer rebuid it. Our total cost for a completely rebuilt transmission with after-market parts was $2150, with a one year warranty included. I hope someone files a class-action against Ford. Perhaps it will take another "Ford Explorer" incident to light the fire needed to have the Ford Co. make good for all of us that have had problems. Needless to say, we will never buy another Ford product, and I am scared to take the car into the dealership to have the recalls taken care of; these people cannot be trusted.
#560 of 934
FORDS!!!!!!!!!!!!!!! by shocked1
Apr 06, 2009 (4:07 pm)
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I HOPE FORD NOTICES THESE "SWEET SENTIMENTS" ABOUT THEIR TRASH! OVER THE WEEK END MY BROTHER SOLD BHIS 2004 "PRIDE &JOY, HIS F O R D (FOUND ON ROAD DAILY) MUSTANG!!!! THOUGHT HE'D NEVER DO THAT! HE NOW OWNS 2 NEW TOYATOS. WHEN ARE YOU GOING TO WAKE UP FORD? LOOK HOW MANY JUST ON HERE HAS SWORN OFF FORDS!!!!!!!! OWN UP, YOUR COMPANY SCREWED UP.....PAY!!!!!!!!!!!!!!!!!!!!
#561 of 934
My Ford by djfinehart9
Apr 11, 2009 (6:05 pm)
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I have a 2004 freestar. I was taking my grandkids on a shopping trip to a nearby town. We was almost there when the transmission dropped into neutral and I had to coast off the highway. My husband had to tow it back. We took it to Ford and they said it would be about 3000.00 to put a new tran in it or 1500.00 for a rebuilt one. I asked them how much they would give me on a trade in.500.00 is all they would give me. They would put a rebuilt trans in it and sell it for a lot more money than they are offering me for it It seems like there is alot of trouble with this trans. Why can't there be a class action suit filed against Ford. I am also filing a complaint with NHTSA, not that it will do any good,but doesn't hurt to try.
#562 of 934
Re: My Ford [djfinehart9] by jgenovese
Apr 12, 2009 (9:54 am)
Reply

Replying to: djfinehart9 (Apr 11, 2009 6:05 pm)

dj,
 
Thank God no one got hurt. Another miracle to be sure. Thank you for registering your complaint with NHTSA. Although they likely will do nothing until either someone gets killed or they are forced to in court, your report is another critical brick in the wall that is our case. Like you, every one of us is completely astonished by the lack of responsiveness on the part of Ford, and especially on the part of NHTSA. Afterall, it is NHTSA's job to look out for us, the consumer. I can't help but think that there is some connection between Ford taking no bail out money from Uncle Sam, (that we know of), and this case. The longer this goes on with no response from Ford or NHTSA, the more sinister it seems. In the maentime, keep spredaing the word and let us all know what you decide to do.
 
Jim Genovese
Annapolis, MD
#563 of 934
nadineb by nadineb
Apr 20, 2009 (4:20 pm)
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I just reported my 2004 Freestar to the NHTSA today. Sent emails to my senators, congressman, vice pres, and pres. I really love the business card idea, too so I think that I will print some up.
 
My car is in the dealer now.
#564 of 934
Re: nadineb [nadineb] by jgenovese
Apr 21, 2009 (5:10 am)
Reply

Replying to: nadineb (Apr 20, 2009 4:20 pm)

Excellent. These are critical steps in getting the word out and getting this issue in the spotlight. Keep us informed as to the outcome at the dealer!
 
Jim Genovese
Annapolis, MD
#565 of 934
Re: My Ford [jgenovese] by djfinehart9
Apr 21, 2009 (2:23 pm)
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Replying to: jgenovese (Apr 12, 2009 9:54 am)

Hey Jim,
I use to like Fords, but they didn't want to work with me, so I went and bought a 2009 Dodge Journey. It has a lifetime warranty on the motor and tranny. Ford can keep their products, this grandma won't be buying one again.
#566 of 934
Re: nadineb [jgenovese] by nadineb
Apr 22, 2009 (8:02 pm)
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Replying to: jgenovese (Apr 21, 2009 5:10 am)

Anyone really know how NHTSA works with these situations? I had a state senator tell me once that my local highway administration only takes situations seriously after three deaths.
#567 of 934
Do all Freestars have the same tranny? by momtobclt
Apr 23, 2009 (3:53 am)
Reply
Title says it all.
 
I have a 2006 Freestar Limited and have already had the PCM issue fixed. Now I am just hoping I don't end up with a tranny issue.
 
My van is in the shop right now getting its second warranty paint job done on cracking paint.
 
We are buying a new car next year and you can bet it won't be a Ford. In 20 years my husband and I have only had Ford, but now we are done.
#568 of 934
Ethics 101 by nadineb
Apr 23, 2009 (6:53 am)
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I am having an ethical dilemma with this vehicle. Being too afraid to drive it after stalling and lurching in traffic, having to drive on high speed roadways, bridges without shoulders to be able to pull off the road safety, and the fear of being rear ended, what are we to do with these vehicles.
 
Trading the car into a dealer will just put it back on the road only with another person who may have a family with children. If I sold it myself, I would have to disclose the issues, and I can not afford to donate it. I need the funds to purchase a replacement.
 
Disappointed with Ford is an understatement.
 
I would like to know what you are planning to do with your vans. Is there a solution to all of this?

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