Last post on May 07, 2013 at 10:10 AM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
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#50 of 1889 Re: transmission problems [97xpresso]
Jul 19, 2006 (8:08 am)
What do we do if our transmission goes?
Here is my sad story.....
3/2005 bought used 2004 Ford Freestar SES in NYS. Had 24,000 on it. 6/2006 tranmission dies, 55,000. miles on it in NC. Take it to local AAMACO, find out that transmission has already been replaced. AAMACO knows that it has been replaced because the serial # on the transmission starts with FQR = Ford Quality Reman.
The repair isnt on the records by my VIN #.
What should my step be? I already called the dealer that I bought it from , and he has no information.
Any help greatly appreciated.
#51 of 1889 Re: transmission problems [gerry28144]
Jul 19, 2006 (12:52 pm)
Did you buy this vehicle from a Ford dealership? If so, they should be able to track the serial number for you. Also, I thought Ford "certified" their used cars and carry a longer powertrain warranty (up to 60,000 miles).
If this was not a ford dealership that sold you the vehicle, you are probably out of luck.
#52 of 1889 Re: transmission problems [dtownfb]
Jul 19, 2006 (2:10 pm)
The dealership that I bought this from says that they didnt know that it had been replaced. They said there is no record of the repair, so how do I acutally know that it is a replaced transmission. The only warrenty that I got with the vehicle was up to 36,000 miles.
I bought this from a dealership that has many different brands of vehicles. they got the vehicle from their sister store, which was Basil Ford....
#53 of 1889 Re: transmission problems [gerry28144]
Jul 20, 2006 (7:42 am)
I'm assuming the dealership was not an authorized FORD dealership since you were only given the original warranty (up to 36,000 miles).
If AAMCO is saying it is a refurbised tranny, get the serial number from them. give customer service a call and explain the situation to them. I'm finding it hard to believe that if this is in fact a refurbished unit, it is not documented somewhere either by the work order, VIN # or part number. there has to be some paper trail to track the part.
I don't think you have any recourse on the tranny repair but something isn't right. If it were me, I would want to know why I have a refurbished tranny in my vehicle and it is not documented esp. since I bought it from a dealer. Too bad ANT14 doesn't frequent this board much. he may be able to give you more suggestion.
#54 of 1889 Another transmission problem
Aug 15, 2006 (2:03 pm)
I own a 2004 ford freestar also. Just recently I have had the flashing light....with no problems due to the transmission, fuild everything check out fine. It has 53,000 miles on it. 3 weeks ago the van started going only 10 mph. We parked it and then brought it a ford dealership to be told that the transmission was burnt up and ran without fuild. Which was not true. We have always bought ford products and been satiafied until now. The treatment that we received as a ford owner alone was no acceptable. I am amazed at your story and the others I have found. Please let me know if you get any satisfaction with ford. thanks
#55 of 1889 More Transmission Problems - among other things
Oct 01, 2006 (11:35 am)
I bought a 2004 Monterey with 22k miles on 09/11/2006.In the 3 weeks I have owned the car I have had to take it in 5 times for various issues. The 3 more important being replacement of the ABS Module and power switch, replacement of the HVAC case assembly and more importantly a blown out transmission. They have told me they replaced the torque converter and a shaft in the transmission.
Because I have only had the car for a short period of time and I complained enough, the dealer has offered to take the car back for the full purchase price if I buy another car from them. My question is what has been the experience of those who had the transmission repaired? Should I take the deal or does the car run well once repaired? The car is still at the dealer. Thanks
#56 of 1889 Re: More Transmission Problems - among other things [crazyjojo]
Oct 02, 2006 (9:33 am)
Based on the limited activity on this board, i would take the dealer's offer and buy another car. The recent posts on 2 year old Freestars have not been good. Quite honestly if the new tranny went at 22k miles, the rebuilt tranny will probably fail in a similar time frame and mileage.
#57 of 1889 Re: More Transmission Problems - among other things [dtownfb]
Oct 03, 2006 (7:53 pm)
Thank you for the input.
#58 of 1889 Tranmission Failure
Oct 05, 2006 (10:51 am)
I owned a 2000 ford windstar transmission failed at 50 thousand miles.I traded it in for a new 2004 ford freestar.Transmission failed at 40 thousand miles.It is at a ford dealer waiting to see if the extended service contract by ford will pay for repairs.Does anyone know what the failure rate is on these transmissions.
#59 of 1889 Re: Tranmission Failure [maxsax]
Oct 06, 2006 (2:01 pm)
I'm not sure anyone can give you a failure rate but it seems like the trannies on certain Ford brands (Explorer, Escape, freestar) are having problems. By extended service contract, do you mean extended warranty?