Last post on Jun 14, 2013 at 12:47 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#469 of 1900 Re: Stay tuned... [jgenovese]
Jan 10, 2009 (12:46 pm)
I'm late in my reply largley due to the holidays and being a 48 yr old father/step father to 9 children. Thanks for your response. I share your passion for this issue which is becoming reminiscent of the early model Pintos (early 70's) with the exploding gas tanks when rearended. Funny how they disappeared from production just like these vans have. I believe 2007 was the last year. Only these Freestar tranny failures don't require an accident. They just go out unexpected and yes someone is going to pay with their life/lives eventually if they haven't already. I always research extensively before buying a vehicle: bought my van used in Oct. of 2005. There was virtually nothing online indicating there was a problem with these transmissions. Now all of a sudden, this pattern seems to be occurring DAILY around the country according to the emails and thats just through Edmunds. I'm committed with what feels like very limited ability to act against Ford for myself and for all the others that have been robbed of their hard earned money for costly repairs and even more importantly whose lives have been put in danger by Ford! the same company that has very capably built sound vehicles for a century. Absolutley they are liable & somehow must account for this product.
#470 of 1900 Re: 2004 Mercury Monterey [jgenovese]
Jan 11, 2009 (2:46 pm)
Well, the attorney I spoke with was quite discouraging. I don't feel that he wants to take this on.
We have decided to have yet another torque converter put into our van. I guess I was fortunate that the spline materials did not get into my transmission. I plan to drive it a few more months until I can trade it in for a NON Ford product. I just worry then who will end up with my van. I could never sell it myself knowing the issues we have all faced.
If anyone else has any luck pursuing a civil suit, please let us know.
Kansas City, MO
#471 of 1900 Re: 2004 Mercury Monterey [bgant]
Jan 15, 2009 (9:48 pm)
Don't be discouraged. One attorney out of hundreds of thousands across the country will not break our resolve to get justice and force a recall and accountability for this fiasco. My experience in dealing with attorneys on many issues is that they rarely, if ever, want to stray from their area of expertise or take on a case that they don't feel will be a cakewalk. This is not the type opf attorney we need on this case. We need one who has been personally affected by this, either directly or indirectly, who can not only identify with our pain, but also be motivated by the same things motivate us to seek justice. At the rate that these transmissions are failing, it is just a matter of time before this scenario becomes a reality. In the meantime, keep all of your recepts and, more importantly, keep the faith and spread the word. You just might save someone's life!
Jan 21, 2009 (1:52 am)
I think I'm the newest victim of FORD. My van just died last night no reverse/drive, good thing it didn't happen when I am driving my daughter home from school. I have to pick her up EVERYDAY at school and go back to work, it just stop working with no warning. All things I read here are the same to what happened to me today. My van is still under warranty until Nov 09 good thing because I don't have money right now. I don't know what to do with this sh.. after they fixed this, if all I read is all complain for this product. I'm from canada by the way.
#473 of 1900 Died again on me
Jan 21, 2009 (5:04 am)
My 06 Freestar died again last Monday. I was luckily driving on a slow street, but it was during a snow storm. I waited a few minutes it did start back up, chugging a bit, and then continued on. It has been over a week and it hasn't done it again. I am waiting on a loaner vehicle from Ford and they are going to keep it for as long as they need, to figure out what is going on.
I also had a piece of trim fall off the door. I HATE this van!
I don't understand how the lemon law would help me if it dies on me and it doesn't show up on their computers and it started back up. Basically it would be my word against theirs if I were to pursue the lemon law.
#474 of 1900 dead in the water
Jan 21, 2009 (7:33 pm)
My sister's van just died . From what I can tell she must have fell victim to the infamous torque converter failure. I'm considering replacing it myself, but not sure whether those metal shaving made it to the transmission. If that's the case she might as well have somebody rebuild it. So far I got a quote for around $1400 for a rebuild and that's including R&I. I think the guy i got the quote from knows what the problem is and that's why his price for the "rebuild" is kinda low. Well I'll check the price of a torque converter and weight my options.
I've always hated domestics, and now my sister learned the hard way not to buy ford ever again.
F O R D
#475 of 1900 Re: Died again on me [momtobclt]
Jan 23, 2009 (5:29 am)
The same thing happened to me when I was slowing down on a street. Here was my problem, and hopefully, this may be your solution too:
Following up to my previous post......I brought the vehicle to the delearship where I bought the 2005 van, and they called me first thing this morning. The idle control module was stuck in the closed position, and since they replaced it, the van will run great (or so they tell me). I just wanted to add this to the list of things for people to be aware of as we go through the Ford issues together.
#476 of 1900 Re: Died again on me [aggieme]
Jan 23, 2009 (6:48 am)
Thank you aggieme. My van is now in the hands of a different Ford dealership. I have a loaner and I told them to keep it as long as they needed to. I don't want it back until they know what is wrong with it. I always pass on info. that I read on this board. Thanks for the help. If a problem can't be fixed this time I think we are going to force them into giving us a good trade. Is there any Ford that anyone loves? We have had many Taurus's and never have had a problem until this van. I am considering getting the Taurus X. I love the interior of the Flex, but hate the exterior shape.
There is no way I could sell this van to someone on the street and have a good conscience.
#477 of 1900 Re: 2004 Freestar -- I'm joining the ranks
Jan 23, 2009 (12:34 pm)
I am the "lucky" owner of a 2004 Freestar (should have followed my gut instincts as I never wanted the van in the first place but my husband's work lease was up and we thought it would be a wise move to buy it out!). Two days ago, I simply lost power and thankfully, I was not on the highway (I had a very close call with my Dodge trannie blowing in the middle of a highway last year). I am shocked to discover that the Techinical Bulletin was issued and yet, they do not have a legal obligation to issue these bulletins to consumers. The service rep today told me they only have to advise the technical support people at the dealerships but the information stops there. If I had known about this bulletin, I would have never bought this vehicle. I have not had my van fixed yet although one mechanic has advised me that the computer program shows water getting in somewhere?? It looks like we could be in for a big bill from reading some of these emails.
Anyways, thanks for listening and welcoming me to the "club".
Carol (from Canada)
Jan 24, 2009 (1:07 am)
Im just ill from all this Freestar CRAP!!!!!!!!! As Ive posted many times before, had tranny rebuilt in Nov. 08. Tonite in reverse, heard like 3 weird "clicking" noises, then finally goes in reverse. Bout hour later put van in drive & hesitates, then feels like tranny slips. We've had this piece of trash for 2 years. I'll NEVER buy a FORD again!!!!! And I tell EVERYONE of their unconcerned attitudes!!!!!!! I HOPE FORD READS THESE. YOU'RE A SORRYCOMPANY!!!!!!!!!!!