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Ford Freestar Transmission Problems

1891 messages,  Last post on May 22, 2013 at 1:13 PM

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What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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Messages Page 186 of 190

#1849 of 1891 Frustrated with Ford Motor Company by rkilejr

Oct 12, 2012 (11:28 am)

I own a 2004 Ford Freestar and back in Oct 2009 I lost power to the wheels and coasted to a stop amoung a busy stretch of road. Got it towed to a ford dealer and was told the transmission failed (I could have figured that one out!!!). The "Ford Certified Techncian" explained to me that it was the torque converter that caused in issue I had with the drive train. The only option that I was given by the manager of the "Certified Ford Service Center" was to replace the entire transmission, at a cost of $3210. Now there is a recall out for just the torque converter, ford has decided to only refund those who paid out-of-pocket repairs to their vehicles $1450, which I think is wrong. Is anyone having the same issue with getting a refund of what you paid to have your Freestar's fixed?

#1850 of 1891 Re: Not both [jeepermeo2] by rkilejr

Oct 12, 2012 (11:37 am)

Replying to: jeepermeo2 (Oct 06, 2012 12:51 pm)
I am deeling with same situation with ford and trying to get a refund. My Freestar transmission quit working back in 2009, same signs as it the torque converter failed. The only option I was given by a Certified Ford Mechanic at the dealership was to replace the entire transmission which cost me out-of-pocket $3210. Ford is saying they will only refund me $1450, not the total out-of-pocket I had paid. I sent copies of all my reciepts to Ford requesting full refund of the total I paid or I will seek legal avenues to get my issue resolved.

#1851 of 1891 Re: Transmission...I don't know [robertber] by mayntyl96

Oct 15, 2012 (6:37 am)

Replying to: robertber (Apr 13, 2006 6:51 pm)
it is the computer it's self. the computer is directly under the windshield wipers and is coverd with the crapiest box ever. there is a leak in the plastic part under the windshield. u shoud buy some sealing puddy or somethin like that and cover all crevices and anything that could possibly cause a leak. e-mail me for more if you are not sure. also you should get the computer replaced.

#1852 of 1891 Re: Frustrated with Ford Motor Company [rkilejr] by scmunchkin49

Oct 21, 2012 (6:58 am)

Replying to: rkilejr (Oct 12, 2012 11:28 am)
I am also having the same problem. My transmission was replaced in 2010 to the tune of approx 2500.00. Ford reimbursed me 1450.00. Problem is when the torque converter failed it took out my whole transmission so I had to have it completely rebuilt (89,000 miles). I found in the Wikipedia website where there is also the possibility this model of transmission AXOD or 4F50N transmission will need rebuilt (see below) as this is what I am basing my total refund request from Ford on. Will keep you posted w/any updates.
 
From Wikepedia site:
 
Recently, NHTSA launched an investigation into the Ford Freestar and Mercury Monterey due to numerous complaints with regard to the equipped 4F50N transmission.[1] Although the investigation is centered on the Torque Converter, these failures often require that the entire transaxle be rebuilt or replaced.

#1853 of 1891 Another Bad Transmission by melliott2

Nov 11, 2012 (5:31 pm)

In 2010, we had to replace shuddering transmission. In 2011, shuddering transmission was replaced under warranty (2nd new tranny) - however, it was documented by dealer as torque converter. In 2012, transmission is shuddering again. This time, the dealer says they cannot find problem without tearing down the transmission. The dealer claims that the transmission has water in it. No water shown on dip-stick, no sign of water in transmission fluid, and no milky appearance or substance in fluid. Water is only in valve chamber (upper left corner), but has not mixed with transmission fluid. Dealer says water this is why transmission failed - it is considered an intrusion and therefore not covered by warranty?? Three times, three transmissions???

#1854 of 1891 Re: Another Bad Transmission [melliott2] by johntopo

Nov 12, 2012 (7:22 am)

Replying to: melliott2 (Nov 11, 2012 5:31 pm)
I have almost the exact same thing we have have 3 transmsions 2 covered by waranty from ammco but now its gone out for the 4th time Ford said there is water in it so it is not covered by the recall because its the tranmsion this time & not the torge converter. I paid ammco $2800 originally Ford only gave me $840 stating that the way the bill read that was all they would cover. Still have the van siting in storage because I don't want to put another $3500 in it that's what Ford wants to fix it again

#1855 of 1891 2006 Ford Freestar by mrsjay

Nov 12, 2012 (7:58 am)

I have a 2006 Ford Freestar that's been sitting in my yard for 14 months. Ford doesn't have a recall on it and I'm hesitating about getting it fix because I see so many posts on here from people who had to replace their transmissions more than once. Ford should be ashamed of themselves and put a recall on all the years not just the 04's and the 05's if they are having this many complaints about the same model vehicles. I've seen a few 06's on here also. Someone give me some advice on what I should do. My van only has 110,000 miles it.

#1856 of 1891 Re: Another Bad Transmission [johntopo] by mammyack

Nov 15, 2012 (8:06 am)

Replying to: johntopo (Nov 12, 2012 7:22 am)
I honestly was very lucky. I wasn't having any issues, but I received the recall letter the beginning of 2012, but stated the parts would not be ready for install until the 2nd Qtr. So I called sometime in July when the parts were in and made the appointment for the next week. My husband and I were on the interstate on the way back from a weekend trip when the van just lost power while driving 80 mph. My husband (who was driving) had this look of panic on his face so I asked him what was wrong. He stated he had no power and proceeded to coast to the shoulder. God was looking out for us that day because we were driving in the passing lane and no one was in our path which allowed us to "safely" coast through three lanes to the shoulder. Not only did the stars aline in that manner, the spot it went out was literally 1/2 mile from the exit that the dealership was located. Thank goodness because it was 100+ degrees that day. My husband tried to put it in every gear and it wouldn't go so we knew it was the transmission. In any event, this was a Sunday and my appointment was for the coming Thursday. They tried to play semantics with me on the phone stating it would be covered under the "recall" if in fact it were the torque convertor that caused the issue. I was married to a mechanic for 14 years and worked at a repair shop for 9 so I basically told them "don't even try it"...I know that's what it is. So I got it fixed, no problem. They even got me a rental car covered under the warranty as well as an exhaust hose. I feel sorry for the people who are getting screwed because a prior repair bill doesn't state "Torque Convertor"; having worked at a repair shop, I know that most transmission malfunctions are the torque convertor and most shops will just call it the "transmission" because it's easier than trying to explain it to the customer and quite frankly, the torque convertor is the main component of the transmission. I think this recall should be scrutinized by the government and should force them to change the wording to "Transmission". In all fairness, if they have to replace a few transmissions that aren't because of the "torque convertor", that's much more fair than leaving hundreds or thousands of customers in the cold because of wording. Funny thing is, I received the letter stating my vehicle was one of recalled, however, when I looked up my VIN on their recall website, it didn't come up......hmmmmm....wonder how many people got screwed because they didn't get their letter for some reason and it didn't pull up on their website....my guess, probably more than they repaired.

#1857 of 1891 I guess now I can get in line by stardoll60

Dec 22, 2012 (11:30 pm)

I just bought a 2004 Ford Freestar Van. in June of this year. For the last month, my van has been running slugglish, its really bad when I go up a hill. After reading what everything on this site. Now I don't know what to do. I still owe $7,000 on this van. I took it back where I bought it , they
wanted to charge me $136.00 just to look at it. I took it to another shop, they wanted $90.00, I passed both of them up. I guess I had better join AAA.

#1858 of 1891 I guess now I can get in line by stardoll60

Dec 22, 2012 (11:32 pm)

I just bought a 2004 Ford Freestar Van. in June of this year. For the last month, my van has been running slugglish, its really bad when I go up a hill. After reading what everything on this site. Now I don't know what to do. I still owe $7,000 on this van. I took it back where I bought it , they
wanted to charge me $136.00 just to look at it. I took it to another shop, they wanted $90.00, I passed both of them up. I guess I had better join AAA.

Messages Page 186 of 190

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