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Ford Freestar Transmission Problems

1900 messages,  Last post on Jun 14, 2013 at 12:47 PM

You are in the Ford Freestar Forum.

What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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Messages Page 186 of 191

#1845 of 1900 Re: Monterey Freestar Tranny Recall (11S25) [box207] by emb5

Sep 13, 2012 (9:47 pm)

Replying to: box207 (Sep 12, 2012 6:29 am)
Did Ford reimburse you the money you paid to have the tranny replaced AND give you another new one? Did you have any problems with them? I'm totally getting shut down by them.

#1846 of 1900 refund by rt1966

Sep 14, 2012 (8:43 am)

took all my bills from repairs back to dealership along with recall letter. in total my van was at the shop 6 times for a total of $2025. i know that the recall stated that the most to be refunded is $1450 so thats what i was expecting. turns out that the only bill they accepted was the one that specifically said torque converter on it. it took them 5 other time to figure out that that was the problem but that didnt matter. i guess $1100 IS better than nothing but the inconvenience and worries should have been enough for their mistakes in diagnosing the problem. dropped off 9/12. we'll see how long it takes...... stay tuned............

#1847 of 1900 Re: Monterey Freestar Tranny Recall (11S25) [emb5] by rt1966

Sep 14, 2012 (8:44 am)

Replying to: emb5 (Sep 13, 2012 9:47 pm)
nope. one or the other

#1848 of 1900 Not both by jeepermeo2

Oct 06, 2012 (12:51 pm)

My transmission went out and I paid to have it fixed. When it went out the second time I let it sit for a year waiting on a recall. When the recall came the dealer repaired it. Then I turned in my paper work from the first repair to the dealer. The dealer stated I would be reimbursed but Ford said no.

#1849 of 1900 Frustrated with Ford Motor Company by rkilejr

Oct 12, 2012 (11:28 am)

I own a 2004 Ford Freestar and back in Oct 2009 I lost power to the wheels and coasted to a stop amoung a busy stretch of road. Got it towed to a ford dealer and was told the transmission failed (I could have figured that one out!!!). The "Ford Certified Techncian" explained to me that it was the torque converter that caused in issue I had with the drive train. The only option that I was given by the manager of the "Certified Ford Service Center" was to replace the entire transmission, at a cost of $3210. Now there is a recall out for just the torque converter, ford has decided to only refund those who paid out-of-pocket repairs to their vehicles $1450, which I think is wrong. Is anyone having the same issue with getting a refund of what you paid to have your Freestar's fixed?

#1850 of 1900 Re: Not both [jeepermeo2] by rkilejr

Oct 12, 2012 (11:37 am)

Replying to: jeepermeo2 (Oct 06, 2012 12:51 pm)
I am deeling with same situation with ford and trying to get a refund. My Freestar transmission quit working back in 2009, same signs as it the torque converter failed. The only option I was given by a Certified Ford Mechanic at the dealership was to replace the entire transmission which cost me out-of-pocket $3210. Ford is saying they will only refund me $1450, not the total out-of-pocket I had paid. I sent copies of all my reciepts to Ford requesting full refund of the total I paid or I will seek legal avenues to get my issue resolved.

#1851 of 1900 Re: Transmission...I don't know [robertber] by mayntyl96

Oct 15, 2012 (6:37 am)

Replying to: robertber (Apr 13, 2006 6:51 pm)
it is the computer it's self. the computer is directly under the windshield wipers and is coverd with the crapiest box ever. there is a leak in the plastic part under the windshield. u shoud buy some sealing puddy or somethin like that and cover all crevices and anything that could possibly cause a leak. e-mail me for more if you are not sure. also you should get the computer replaced.

#1852 of 1900 Re: Frustrated with Ford Motor Company [rkilejr] by scmunchkin49

Oct 21, 2012 (6:58 am)

Replying to: rkilejr (Oct 12, 2012 11:28 am)
I am also having the same problem. My transmission was replaced in 2010 to the tune of approx 2500.00. Ford reimbursed me 1450.00. Problem is when the torque converter failed it took out my whole transmission so I had to have it completely rebuilt (89,000 miles). I found in the Wikipedia website where there is also the possibility this model of transmission AXOD or 4F50N transmission will need rebuilt (see below) as this is what I am basing my total refund request from Ford on. Will keep you posted w/any updates.
 
From Wikepedia site:
 
Recently, NHTSA launched an investigation into the Ford Freestar and Mercury Monterey due to numerous complaints with regard to the equipped 4F50N transmission.[1] Although the investigation is centered on the Torque Converter, these failures often require that the entire transaxle be rebuilt or replaced.

#1853 of 1900 Another Bad Transmission by melliott2

Nov 11, 2012 (5:31 pm)

In 2010, we had to replace shuddering transmission. In 2011, shuddering transmission was replaced under warranty (2nd new tranny) - however, it was documented by dealer as torque converter. In 2012, transmission is shuddering again. This time, the dealer says they cannot find problem without tearing down the transmission. The dealer claims that the transmission has water in it. No water shown on dip-stick, no sign of water in transmission fluid, and no milky appearance or substance in fluid. Water is only in valve chamber (upper left corner), but has not mixed with transmission fluid. Dealer says water this is why transmission failed - it is considered an intrusion and therefore not covered by warranty?? Three times, three transmissions???

#1854 of 1900 Re: Another Bad Transmission [melliott2] by johntopo

Nov 12, 2012 (7:22 am)

Replying to: melliott2 (Nov 11, 2012 5:31 pm)
I have almost the exact same thing we have have 3 transmsions 2 covered by waranty from ammco but now its gone out for the 4th time Ford said there is water in it so it is not covered by the recall because its the tranmsion this time & not the torge converter. I paid ammco $2800 originally Ford only gave me $840 stating that the way the bill read that was all they would cover. Still have the van siting in storage because I don't want to put another $3500 in it that's what Ford wants to fix it again

Messages Page 186 of 191

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