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Ford Freestar Transmission Problems

1891 messages,  Last post on May 22, 2013 at 1:13 PM

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What is this discussion about? Ford Freestar, Mercury Monterey, Transmission, Van


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Messages Page 168 of 189

#1671 of 1891 Update of msg 1664 by chris_nc6

Apr 18, 2012 (10:18 am)

My 2005 is still in SC, will perhaps be fixed by next week. Still have the rental car. Unfortunately, the Freestar's reputation is now well known and my local Ford dealer wants nothing to do with this car, he said he would have to sell it at auction. So we're stuck with it. And another interesting little tidbit - the metal shavings that were in the transmission, the service department told us they didn't come from the torque converter as the metal shavings from the spline in the torque converter remain inside the torque converter...hmmmm. Such a coincidence, that the transmission just goes out at the same time.

#1672 of 1891 PARTS by gattman1

Apr 18, 2012 (10:41 am)

APRIL 18 AND STILL, ACCORDING TO MY DEALER NO PARTS ARE IN...6 MONTHS THIS PIECE OF CRAP PAPERWEIGHT SITS IN MY DRIVEWAY.....EVEN IF THEY FIX IT, DO I HAVE EVEN A SHOT AT SELLING IT..?? WORD IS OUT THAT THIS IS ONE ENORMOUS LEMON.......SO PISSED OFF !!!!

#1673 of 1891 Re: PARTS [gattman1] by ifer

Apr 18, 2012 (8:46 pm)

Replying to: gattman1 (Apr 18, 2012 10:41 am)
Ford said parts wouldn't be available until the 2nd quarter so that's June. And the customer service rep told me June too...

#1674 of 1891 Re: Update of msg 1664 [chris_nc6] by ifer

Apr 18, 2012 (8:51 pm)

Replying to: chris_nc6 (Apr 18, 2012 10:18 am)
I've had to have my transmission rebuilt twice and it was done by two different transmission shops and both of them told me that the cause of the tranny fail was that the splines shaved off the torque converter and got flushed through the whole tranny.....

#1675 of 1891 2012 Ford Recall by lorendac

Apr 19, 2012 (2:57 pm)

jan 2012 i was driving my 2005 ford freestar...transmission went out..van just coasting..,,and ways,, calledwarrantly..called ford..van vin # was under the recall i heard about first week in jan...wtop..so sat van got towed,,to ford dealership..mon im inofrmed no one had any parts...etc..and they didnt know when van would be fixed..i paid for a rental for a week..bc ford wasnt helping me with shit.i stayed on the phone mon, tues, wed...during that i wasnt told no..so many times....well make a story short..thurs,,morning i got a call from mgr at dealrship before 8am that my van would be fixed by fri..i will say bc i ranted and raved..wed i called ftc, bbb...major newspapers...local..news channel..yes i did it all..waned me to still pay my van note, 800 month for rental..i didnt take no for an answer..call and harass until they understand..my sessions probaly would be used for training purposes

#1676 of 1891 Re: 2006 Freestar Torque Converter Compaint [pissedoff11] by lorendac

Apr 19, 2012 (3:00 pm)

Replying to: pissedoff11 (Jan 19, 2012 10:43 am)
honey call bbb, ftc...i mean call a major newpaper..tell them how this would impact you r did you..you should call ford to see if your vin# in under recall..honey i won really..i got a rental refund..and van fixed in 6 days...an executive called me to tell me my van was done

#1677 of 1891 FORD - NOT Impressed, I lost alot, and Crap for Service by karrieb

Apr 28, 2012 (6:41 pm)

BAD BAD Company and Service,. Recalled 2005 Freestar fails on major highway , leaving single mother and 2 children stranded 650 km from home. Recall 11S25 - Company Refused to provide assistence, no loaner, nor rental provided. Ford Customer Manager to call customer with 2 -3 business days. But still no contact from Ford. I had to purchase a vehicle to get home with children while My van is sitting six and half hours away. No feedback as to when it will be repaired for the recalled Torque converter, May take up to 5 months as per the Dealer where the van is located.
 
Very bad Business, Very BAD Service.
 
Karrie Buchan - High Level AB , Canada

#1678 of 1891 FORD - CRAPPY CRAPPY CRAPPY by karrieb

Apr 28, 2012 (6:48 pm)

BAD BAD Company and Service,. Recalled 2005 Freestar fails on major highway , leaving single mother and 2 children stranded 650 km from home. Recall 11S2S - Company Refused to provide assistence, no loaner, nor rental provided. Ford Customer Manager to call customer with 2 -3 business days. But still no contact from Ford. I had to purchase a vehicle to get home with children while My van is sitting six and half hours away. No feedback as to when it will be repaired for the recalled Torque converter, May take up to 5 months as per the Dealer where the van is located.
 
Very bad Business, Very BAD Service.
 
Karrie Buchan - High Level AB , Canada

#1679 of 1891 Update by chris_nc6

Apr 30, 2012 (12:56 pm)

Today our van is finally ready, 5 weeks to get repaired. We will travel over 350 miles, 1 way, on Wed. to retrieve it. And today I finally got a response to an e-mail that I had sent to Ford, saying they are in no way responsible for ANY costs other than the torque converter. I uge all of you to file a complaint with NHTSA as the torque converter complaint was opened on July 15, 2009 (almost THREE years ago), based on 65 vehicle owner questionnaires. I have written them complaining about the metal flakes in my transmission fluid. Reading these postings, a lot of people have had to have transmission work done also due to the metal flakes. If enough people complain about their transmission to the NHTSA, perhaps they will research it. Also, the manufacturer of the torque converter, Exedy America Corporation in Mascot, TN, according to NHTSA "did not consistently meet the specified heat treat requirements." Ford has told me to keep all my receipts, I'm sure they will be going after Exedy America, and I'm quite puzzled as to why Ford has not made this known to Freestar van owners.

#1680 of 1891 2006 Ford Freestar by mrsjay

Apr 30, 2012 (2:15 pm)

My husband and I also own a 2006 Ford Freestar. One day he drove it to work and when he went to get in it to leave to come home it would not move. He put it in reverse and the van would not move, he even put it in drive and it still would not move. We had to have it towed to our home which is about 40 minutes from where he works. We had a mechanic come pick it up and he told us that it is the torque converter that has gone bad and that there could be some metal shavings in the transmission so the whole transmission would have to be replaced. This van has been sitting in our yard for almost eight months now and we refused to make another payment on it because there is no guarantee that if we fix it that the same problem will not happen again. I prefer the finance company come and get it than me putting money into a vehicle that may have the same problem if it does get fixed. This happened on September 2, 2011 and we called the finance company right after it happened and they haven't came and got it yet. I thought Ford had some good cars but now I see why people say Ford stands for Fix Or Repair Daily. I really do hope that FORD decides to do something about this because this does not make any sense with all Ford Freestars having the same problem regardless of the year. There are too many posts on this site for them not to do anything about it. That's probably why they stopped making the Ford Freestars because there has been too many issues with the transmission, but why keep using the same manufacturer. Find one that's going to make it them money not lose money.

Messages Page 168 of 189

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