Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
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#1653 of 1927 Called Ford RE: 2004 Recall VIN not coming up on website
Apr 02, 2012 (8:25 am)
I called Ford this morning after reading everyone's posts from this past weekend about receiveing letters. Last night I entered my VIN into the website to check for recalls and I got a message stating that there were no recalls on my vehicle. So, I called Ford to ask why it's not included. The customer service rep I spoke with told me that my vehicle IS included in the recall and it shows in their system. So, I urge everyone to call and ask and not trust that website.
Also, in the conversation I had with the customer service rep he had given me the address to send my receipts and a letter deatiling the issues I've had with our 2004 Freestar. He told me that the only recall out there right now is for the torque converter. After talking with him for a while I told him thatI understood that BUT if the torque converter splines didn't fail, then metal shavings wouldn't have been thrust throughout the tranny thus requiring the tranny to be rebuilt. He said that he understoond and told me that's why they're going to be looking at things on a "case by case" basis.
I don't like to make assumptions, but after speaking with him today, it sounds like Ford will be reimbursing for more than the torque converter is they find that failure caused the other issues requiring the rebuild. Keeping my fingers crossed!
#1654 of 1927 Do you think that the PCM issues are causing....
Apr 02, 2012 (8:41 am)
Something I've wondered about for a very long time but can't prove it because I'm not a technician:
Are the PCM issues & Torque Converter failures related? Could the PCM be causing the transmission to run incorrectly? Is any of this related to the traction control?
My reason for questioning these things is because I've noticed things:
1) When it's humid or rainy, the traction control light is on on the dashboard and my van is sluggish. Cruise control also does not work when the traction control light is on.
2) When the traction control light is on, the van will "rev" or "lunge forward".
3) When the traction control light is off and outside conditions are dry/cold or dry/hot, the van runs just fine.
This has led me to believe that the issue of water getting into the PCM is causing the transmission to work improperly, and over a period of time, ultimately leading to the splines shaving off the torque converter and causing transmission failure.
Do you think that I'm far off base? Or could it be that the "culprit" that Ford should be looking to fix is the Water/PCM issue?
Yes, Ford has agreed to replace the torque converter BUT it just feels like another "bandaid" to me. I've had 2 torque converters fail already, one Ford (the original one) and one from the 1st rebuild that wasn't a Ford torque converter. I'm no rocket scientist BUT it seems to me like if the only issue at hand were faulty splines on the torque converters, then the 1st rebuild should've taken care of it. It didn't though, the same thing happened again!
#1655 of 1927 Re: Do you think that the PCM issues are causing.... [ifer]
Apr 02, 2012 (5:29 pm)
I don't know anything automotive but I did have the PCM issues. Thanks to this board,
I had it fixed a few years ago. I have experienced the same issues as you have with the "rev" and the "lunge forward". Every day I am just waiting for my trans to go out on my 45 minute commute to work. Of course I have a 2006, which isn't included in the recall.
Apr 04, 2012 (11:14 am)
Just received my recall letter today on my 2005 Ford Freestar. We have had high RPM problems, vehicle acting like it is in neutral, shifting trouble around 40-50 mph, vehicle dying while going down the highway. Thankfully no accidents caused by these problems. We are hoping this will fix the problem, but they are saying it is still safe to drive! I have read where the metal shavings have messed up the transmission causing more problems. I tried going by the Ford place because in the letter it says if your vehicle is experiencing these problems call your dealer & request a service date for proper diagnosis & repair. If vehicle is not experiencing these problems, Ford will notify you by mail when replacement parts are available. Seems like its just a waiting game because the Ford dealer is saying the part will not be ready until sometime between (April-June).
#1657 of 1927 2006 Ford Freestar
Apr 05, 2012 (6:23 am)
I have been searching for any issues wuth the transmission going out in a 2006 Freestar. It went out exactly as described in the transmission recall for the 2005. No warning, no noise, no indications at all that there was a problem. Poof it just stopped in the middle of the road. Cost $2600 to have transmission replaced. But since my VIN was not listed as one one of the "vans with an issue" I had to pay. I love this van and will always own a Ford, but I feel I should get my money back, especially since I have been reading about other people with the same issue and same year.
#1658 of 1927 Re: 2006 Ford Freestar [clk6]
Apr 05, 2012 (9:01 am)
Our 2006 has had the same failure, TWICE! Once with the kids in the vehicle coming back from a day on vacation while pulling into high speed traffic! The second time, we had some warning and made it to the shop.
Unfortunately we are not in a position to just get rid of the vehicle. We owed on it. It's so irresponsible of a company that's claim to fame is "Quality is JOb 1". They didn't take the govt buy out, but they are putting families at risk every day and they know it. They know there are 2006's affected by this and choose to ignore it. Prayers for all of us who are at risk each day.
#1659 of 1927 Re: 2006 Ford Freestar [coneflower1]
Apr 05, 2012 (5:01 pm)
I also have a 2006 and i called Ford after they FINALLY issued the recall for the '04 and '05. I spent $940 on a new torque converter and right after i had to replace the coil packs and all spark plugs. (irrelevant i guess) But it is BS, i agree with my dad. Depending on when the '06's were made they too could of been built with the '05 engine. Which obviously they haven't taken into consideration. Van drives pretty darn great but still idles rough.
But still, with 3 kids and other bills....that $940 could of been better spent if our vehicles weren't built with crap. JMO
Apr 05, 2012 (5:30 pm)
Have you all filed a complaint with the NHTSA? Start here and report as much information as you can. This is where most of us started with the 2004-2005 models.
#1661 of 1927 Re: 2006 Ford Freestar [clk6]
Apr 05, 2012 (6:05 pm)
My 2006 also went out totally without warning while I was driving. It was just so scary! I posted here when it happened around March of 2010 with only around 45,000 miles. Have written Ford, filed a report with nhtsa and written the investigator but 2006 are still not in this recall although all indications were that these are basically the same as the 2004-05 with the same problems. WIll just be keeping my eye out for their inclusion.
#1662 of 1927 Re: Do you think that the PCM issues are causing.... [momtobclt]
Apr 06, 2012 (5:55 am)
Negative, PCM is electrically related were the Torque spline shaft is mechanical. However, they are all under the hood....