Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
Jan 11, 2012 (7:52 am)
Vehicle Make / Model: Model Year(s):
FORD / FREESTAR 2004-2005
MERCURY / MONTEREY 2004-2005
Manufacturer: FORD MOTOR COMPANY Mfr's Report Date: JAN 04, 2012
NHTSA CAMPAIGN ID Number: 12V006000 NHTSA Action Number: EA09016
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Number of Units Affected: 205,896
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN IN THE SECOND CALENDAR QUARTER OF 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
FORD'S RECALL CAMPAIGN NUMBER IS 11S25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
#1589 of 1927 2006 Freestar
Jan 11, 2012 (10:29 am)
Just got off the phone with Ford.....they are NOT recalling the 2006 Freestar....that
has the identical transmission/torque converter problem as the 2004-2005. UNBELIEVABLE!
Will NEVER buy another Ford automobile!
#1590 of 1927 Re: Recall issued [knowjuan]
Jan 11, 2012 (1:07 pm)
So glad they have owned up to this problem with the years 2004-2005. Upset becasue they still have not owned up to the problem with the higher years. I have a 2007 that had a faulty torque converter. We paid out 2400.00 for a new one. Lets hope they will do this for all the vehicles! I truly hope we are next!!!!!!!!! Antone with this year and higher please fill a complaint with the highway safety, ford, attorney general! They need to pay for ours too!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#1591 of 1927 Re: 2006 Freestar [ftfclub]
Jan 11, 2012 (1:08 pm)
We are in the same boat as you. We own a 2007! With the same problem! I have filed a complaint with FORD, national highway safety, attorney general and the national trade! Lets hope we are next!!!!!!!!
#1592 of 1927 FORD FREESTAR RECALL!
Jan 11, 2012 (1:20 pm)
Ford is recalling 2004 & 2005 Ford Freestars to replace the TORQUE CONVERTER! Replacement won't happen until spring as parts aren't available. Does this mean they're making NEW converters? They need to!
I was hoping to sell my 2005...this makes it a little more difficult!
#1593 of 1927 Re: Recall issued [ftfclub]
Jan 11, 2012 (2:07 pm)
We also had a 2006 fail to the tune of $3000. How can they not recall those vehicles as well? Maybe it will be done by VIN numbers? I would think it will certainly strengthen the case for a lawsuit when someone in the later model ends up injured or killed. These are FAMILY vehicles for heaven's sake. When ours failed it was my husband, myself and our 2 kids.
Financially we can't sell the vehicle so we're riding in an accident waiting to happen. Nice job Ford. The commercials stating Quality is JOb 1 makes me ill. I guess we have to remain hopeful. Thanks to those who posted the news so quickly and congrats to those 2004-2005 owners who have suffered.
#1594 of 1927 Re: Recall issued [ftfclub]
Jan 11, 2012 (3:31 pm)
same thing here. 90000 miles, on the interstate, then nothing. dealer wanted $2400 - 2700. transmission shop next door $700. "it's a commom problem with these".
#1595 of 1927 2006 FORD FREESTAR Transmission issue
Jan 11, 2012 (5:57 pm)
I have a 2006 ford freestar and the transmission went out last year the Transmission shop said the converter went out and we had to rebuild the transmission because it had metal shavings through out the transmission costing me $2700. It looks like alot of people are having the same problem as me.
#1596 of 1927 Re: 2005 Freestar Transmission failure [ford4lifeaz]
Jan 11, 2012 (7:09 pm)
Ford issued a recall--- it's pathetic that they took years after the investigation was announced by the NHTSA. Your comments lack the knowledge of what it is like to be driving 60mph on the highway when the Freestar lunges forward, slips out of gear and dies. Don't "guess" about what it is like to be in someone elses crappy Freestar. The fact that Ford marketed this as a family vehicle makes me think they would be ok if our families were injured in crashes or left in the middle of busy highways waiting on a tow truck. I call that gross negligence. If it takes owners of this vehicle to scream lawsuit to make Ford fix their issues, then I'm all for it. Oh wait- that IS what it took, because Ford didn't care to respond until the lawsuits made the press and NHTSA said "enough."
#1597 of 1927 Start calling Ford
Jan 12, 2012 (4:46 am)
Call the Ford Corporate Headquarters and complain......I called yesterday, the number is 313-322-3000. The Ford Freestar was marketed to families, women, and children....how Ford can
knowing leave the owners/families in harms way is beyond me. If I had the time....I would drive this vehicle to the Ford's Headquarters.....and return the DEATH TRAP to them and turn over the keys................actually...we should all set a date..contact the media and show up at the headquarters and return the cars.........the entire situation is criminal
I WANT a refund of 3000.00 for the new transmission so.....I can use it as a down payment for a new van................I can NOT in good conscience turn around and sell this car.....to a unsuspecting family or dealership