Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1543 of 1927 Bethlehem Ford 2004 Freestar
Oct 12, 2011 (7:47 pm)
Dealership in Pa refused to work with me even after showing them the hundreds and hundreds of documented cases of premature transmission trouble nor did they care about a pending class action suit, they want $3300 to fix it. Just towing it home and now have to buy another car. How long before this class action kicks in and Ford gets whats coming to them?? Spread the word people, DO NOT BUY FORD VEHICLES, they do not stand behind their cars and don't care about anything other than your money !!!
Oct 13, 2011 (6:28 am)
I have read in some messages about there being a recall of the PCM's - but when I try to search I don't find it. How do you locate recalls that have been issued?
#1545 of 1927 Canadian Freestar Owner
Oct 17, 2011 (8:43 am)
Can I add my complaint here ? I'm in Canada.. I love everything about my 2004 Freestar EXCEPT the transmission. The torque converter failed (worn away where it contacts the input shaft) at 93,000 Kms. Just 3 weeks after the warranty, but my Ford dealer said "sorry, nothing we can do". Thanks guys.. Took it to a friend with an auto shop. He replaced the converter with a stronger aftermarket converter.. Cost was $1200 for parts & labour. That was in the summer of 2009. Its been great since then. Now it is October 2011 and the trans has developed a shudder. The fluid has small dark metal filings in it, so I guess it's going to fail again.. I've always owned Fords (for 30 years) and never had a failure like this with the product or the service..
#1546 of 1927 freestar 2007 tranny RIP
Oct 19, 2011 (12:02 pm)
I discovered this Hall of (Ford's) Fame this morning after my wife witnessed nice and quite death of the tranny in our Freestar 07. We got it here in Florida with 27,000 and had a 75,000 miles extended warranty which actually was worth having. It covered replacement of catalytic converter, on-board computer, ignition coil. Sure thing warranty was 2-months' expired when tranny died today on 82,000 I am rebuilding it at the local shop for $2000 and will sell the van right away. No more stuff from Ford, this was my first and the last US made vehicle. Sorry. I filed complaint with NHTSA and would definitely ask mechanic about faulty PCM. ANyway I'll post an update on the outcome of my case.
Oct 21, 2011 (5:27 am)
On Tueday October 18, 2011 my husband was driving home from work when all of a sudden he looses all power to the van. Mind you he was on a very busy road with several hills and blind spots. With looking into the problem we go on Fords Website and find that they are aware of the problem. It is a design problem in the hood that allows water to go down the firewall, hit the PCM module and then the transmission. But after talking with Ford there are not enough complaints on these vehicles to issue a recall. Now what I have done and I urge all of you to do if you have bot already is file a complaint with the Federal trade, your attorney gerneal, you highway safety counsil and with FORD. This is a huge safety problem. People could get killed! I am very thankful that my husband was able to get the van to the side of the road without the cars behind him smashing into him. This problem does not give any warning when it happens! No matter if you get the PCM fixed or the tranny or the torque converter fixed it will happen again. The problem is caused by a bad design with the hood that allows water in by the windsheild wippers! I have checked with mechanics the hood can not be adjusted!
#1548 of 1927 Re: freestar 2007 tranny RIP [ukhxxx]
Oct 21, 2011 (5:30 am)
We are in the same boat as you. Our went out with no warning on Tuesday October 18. I have filed a complaint with FOrd, NHTSA along with the attorney general and federal trade. Our biggest problem is no matter if we get this fixed it is not going to last. Ford admitts the problem is in the hood design. Water leaks down the firewall to the PCM module and then the transmission. But they are not willing to have a recall, they say there is not enough complaints yet! This is a huge safety issue that needs to be fixed. I am glad to hear your family did not get hurt!
#1549 of 1927 Re: Case Closed. [nadineb]
Oct 22, 2011 (7:48 pm)
THE ABSOLUTE WORST VAN EVER. TRANSMISSION ..REPLACED, PCM REPLACED 4-TIMES... COLORADO RIVER FORD IN KINGMAN, ARIZONA, CLAIMED IF I DIDN'T REPLACE THE COWL (THAT LEAKED WATER INTO THE PCM, THEY COULDN'T GUARANTEE THE PCM... $500.00 THIS INCLUDED THE WIPER BLADE MOTOR THAT WORKED. WILL NEVER BUY A FORD AGAIN. TALKING ABOUT TAKING ADVANTAGE... TOOK ALMOST THREE WEEKS WITH EXCUSE... OH YEA THE TRANSMISSION WAS OVER $3500. WHAT SAY YOU COLORADO RIVER FORD IN KINGMAN ARIZONA... RIP-OFF EVERYONE WITH THEIR SCAMS. I WILL REPORT THEM TO FORD CORP. WILL THIS HELP/ RECALL SHUSH... DEALER DON'T TELL ANY OF THE CUSTOMERS.... MAKE THAT $$$$$ OFF THE STUPIDS.
#1550 of 1927 Re: 2005 FREESTAR TRANSMISSION/PCM [gattman1]
Oct 23, 2011 (7:15 am)
I have a 2005 freestar and my problems started the 1st week of March this year. I left home and got 1/4 mile and it stalls.I restart and it runs like crap and stalls and no reverse. Take it to the Ford dealership and he calls back later and says I need a new pcm (computer). So I say go ahead and orger it. a week later I get my van back. 4 weeks later my van is back in the shop with same problem. A week later and another computer (at thier cost) I get my van back. 6 weeks later I am back again. This time they give me a loaner car and keep mine 1 month. They kept it this long, so they say, to figure out why water is getting into the computer. Mid June I get my van back. 2nd week of August my van is back in the Ford shop. Aloaner car and 1 week later I have my van again. Last Sunday I went to use my van and it would not run, so Monday morning, Oct 17th, my van is back the Ford garage for the 5th time in 8 months. I've had enough!!! If you know of any lawsuits or petitions started i would gladly be a part of this!!
Nov 02, 2011 (5:59 pm)
I have a 2004 Ford Freestar and I am not very happy with it. Approximately 4 years ago while traveling on the highway we lost the torque converter, luckily enough it was still under warenty. To night November 2, 2011, the vehicle began giving me problems again. When I tried to go into someone's driveway, the engine just shut down, got it going again and parked the vehicle. On my return home it started ok but I didn't get very far when it shut off again. Her rpm's would riv a bit but she would only go about a foot or two and than she would shut off, when putting it in reverse it would give a big clunk and than shut off again. Totally discussed, can someone help me. I will not buy a ford again.
#1552 of 1927 rainwater in transmission fluid
Nov 03, 2011 (11:20 am)
IN JULY2009 I BOUGHT A 2006 FORD FREESTAR BECAUSE I AM A FOSTER PARENT AND WANTED A SAFE CAR WELL I DIDN'T GET ONE ON 08-01-11 I WAS DRIVING NEAR MY HOME AND CAME TO A STOP LIGHT MY CAR DIDN'T STOP IT KEPT LUNGING FORWARD FORTUNATELY THE LIGHT CHANGED AND I TURNED AROUND AND CAME HOME AND SHUT OFF THE CAR TO STOP IT. I HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT .THE SERVICE CENTER CALLED THE NEXT DAY TO ASK IF I HAD DRIVEN IT INTO A LAKE? I SAID I HAD NOT NOR HAD I GONE POOL HOPPING WITH IT EITHER??? LATER THEY SAID THAT THERE WAS A TSB ON WATER IN THE TRANSMISSION WHAT HAD HAPPENED IS THAT RAINWATER HAD GONE DOWN A COWL INTO THE TRANSMISSION VENT AND INTO THE TRANSMISSION FLUID AND I WOULD NEED TO GET A NEW TRANSMISSION AND THEY WILL NOT PAY FOR IT NOR WOULD MY WARRANTY COMPANY AS IT WAS DUE TO WATER ??? FORD KNOWS THAT THEY MANUFACTURED THIS PART OR PARTS WRONG BUT THEY WON'T FIX IT UNLESS I PAY FOR THE REPAIRS THEY WANT $3,250 TO FIX THE TRANSMISSION AND THE ORIGINAL PROBLEM THAT CAUSED WATER TO BE ABLE TO GET INTO IT. I HAVE LOST WORK DUE TO HAVING NO CAR AND I HAVE BEEN WITHOUT A CAR SINCE AUGUST 1ST 2011 TODAY IS NOVEMBER 3RD 2011 AND FORD SERVICE CENTER IS STILL WAITING ON A TORK CONVERTOR FOR THE TRANSMISSION??? HAS ANYONE ELSE HAD PROBLEMS WITH WATER GETTING INTO THE TRANSMISSION FLUID? HAS ANYONE ANY INFORMATION ON HOW I CAN GET HELP ...JOIN A CLASS ACTION SUIT I TRIED ONE IN CONN.AND THEY SAID I HAD A DIFFERENT PROBLEM THAN THE ONE THEY WERE INVOLVED IN .PLEASE IF YOU HAVE ANY INFORMATION I WOULD APPRECIATE IT THANKS