Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1536 of 1927 Re: Add me to the list of Transmission plus [azygos]
Sep 14, 2011 (11:36 am)
I also own a 2005 Ford Freestar with transmission problems First transmission went out March 2009, after warranty had expired of course. Service tech said it was a problem with torque converter, not the first he had seen. Cost us approximately $3,000 to replace. Thankfully, it came with a 3 year warranty. In December 2010, same thing happened again, took 3 weeks to get it replaced. Now, the transmission is starting to skip. I am scheduled to take it in next week for them to check. I have a bad feeling it's the same thing . I filed two complaints with NHTSB. I have sent email request to the attorney handling the class action suit to see if I qualify to participate. It is ridiculous that Ford will not address this problem. If they don't feel it's a large enough problem to issue a recall, then they should at least cover the cost of the repairs. They KNOW this is a problem with these model/year vehicle. I used to be a Ford person, but this will be my last.
#1537 of 1927 Re: Same thing happened to us! [nadineb]
Sep 18, 2011 (4:50 pm)
As I sit here on Main Street in Winnipeg waiting to have my Freestar towed to the tranny shop, I ask myself, "Why do I insist on liking the Winstar/Freestar vehicles?"
#1538 of 1927 Re: Add me to the list of Transmission plus [trimadsco]
Sep 22, 2011 (5:59 am)
I have a 2005 Freestar too and my transmission went without warning also. At least I wasn't driving. I just tried to put it into reverse and it wouldn't move. We only have 110,000km. I am in Canada and would like ot know if there is anyone else that has taken some kind of action against Ford. Before this problem the radiator and air condition went only 2 months ago. A month ago some other problem with the motor. Since when do they build cars to only last for 100,000km?
#1539 of 1927 Re: Case Closed. [nadineb]
Sep 22, 2011 (6:24 pm)
when I tried to reverse my 2004 Mercury Monterey from parking lot, it didn't move and the engine was just accelerating. then I changed the gear to the drive and moved the vehicle forward, the vehicle jerked a lot , the electrical lights went off , finally the engine shutdown in the middle of the road.
Towed to local repair shop, the mechanic after inspection, he confirmed the transmission failed and the estimate was 3k and one week time
I called up the local Ford dealer, they were promising to fix it within few days and towed the vehicle to dealership. After Inspection , they called and let me know it was faulty PCM , which had water on it and the estimate to fix it would be $1000.
I said to go ahead and fix it . After an hour , the service representative from dealer called me again with a pleasant surprise, the PCM was covered under recall and no need to pay anything.
I thought to share on this forum - the good news, atleast PCM is covered under recall warranty though we have to go through the pain of panic in the middle of road and towing.
#1540 of 1927 Re: Case Closed. [logan19]
Oct 03, 2011 (7:09 pm)
Thanks for sharing the post. I think that I will write once again to Ford and demand all the money that I had to put out for them to repair that vehicle.
I did see that NHTSA is also investigating the failure of the jack so please take care if you have to use it. They had a manufacture complain, but even sadder was a person lost their life because of this failure.
#1541 of 1927 2004 FREESTAR TRANSMISSION
Oct 06, 2011 (6:41 pm)
As I read the many reports from all of you I am sick......same issue as many of you....no problems with tranny until last night out of nowhere car just stopped going, wouldnt go forward or backward and is now sitting in a Ford dealer. I am waiting for the call to tell me I have to pay up to 4k to fix it...I have had so many problems both electrical and otherwise with this piece of carp I would NEVER buy another Ford product. I want to join any lawsuits out there in Pa.......they shouldnt get away with this.
#1542 of 1927 I may have made a mistake...
Oct 08, 2011 (4:50 pm)
I wish I found this site 3 weeks ago. My husband and I just purchased a 2006 Freestar. It has 92,xxx on it. We seem to be experiencing some of these issues. It has stalled on us many times. When we shift out of park, it jerks and makes a deep sound like it was literally thrown into reverse. A few times, while driving, the traction control light will blink and the car would start slowing down (feels like it would if the e brake was on). When driving or idling, if we become silent, we can here a semi rhythmic almost drumming sound. If we lift the hood and place our heads down on the drivers side, it is much louder. It is not a constant thumping. It seems to do it when the compressor kicks on (I think). The one thing that has been 100% consistent is the DIESEL sounding acceleration. If I slowly press the gas to begin speeding up, it is terribly rough feeling and sounds like a I should be behind the wheel of a V8 Truck. The idle sounds a bit like a truck as well. The check engine light was on the day after we bought the vehicle. The dealership gave us a rental and kept the van for 2 days. Called us and said we can pick it up. He said quite a few codes popped up and the did something with the intake (Don't remember what it was). All seemed fine until the check engine light came back on this week, only this time, it went off the next day. It hasn't stalled since we picked it back up...which I am assuming after reading this thread is inevitable. I don't know what to do at this point.
#1543 of 1927 Bethlehem Ford 2004 Freestar
Oct 12, 2011 (7:47 pm)
Dealership in Pa refused to work with me even after showing them the hundreds and hundreds of documented cases of premature transmission trouble nor did they care about a pending class action suit, they want $3300 to fix it. Just towing it home and now have to buy another car. How long before this class action kicks in and Ford gets whats coming to them?? Spread the word people, DO NOT BUY FORD VEHICLES, they do not stand behind their cars and don't care about anything other than your money !!!
Oct 13, 2011 (6:28 am)
I have read in some messages about there being a recall of the PCM's - but when I try to search I don't find it. How do you locate recalls that have been issued?
#1545 of 1927 Canadian Freestar Owner
Oct 17, 2011 (8:43 am)
Can I add my complaint here ? I'm in Canada.. I love everything about my 2004 Freestar EXCEPT the transmission. The torque converter failed (worn away where it contacts the input shaft) at 93,000 Kms. Just 3 weeks after the warranty, but my Ford dealer said "sorry, nothing we can do". Thanks guys.. Took it to a friend with an auto shop. He replaced the converter with a stronger aftermarket converter.. Cost was $1200 for parts & labour. That was in the summer of 2009. Its been great since then. Now it is October 2011 and the trans has developed a shudder. The fluid has small dark metal filings in it, so I guess it's going to fail again.. I've always owned Fords (for 30 years) and never had a failure like this with the product or the service..