Last post on Nov 25, 2013 at 6:10 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1484 of 1927 Re: Transmission's gone at 150,000 kms ! [philvid]
May 16, 2011 (1:20 pm)
I OWN A 2005 FORD FREESTAR AND THE BLOODY TRANSMISSION WENT WITHOUT ANY WARNING. IT ONLY HAS 120000KM ON IT i CALLED FORD OF CANADA AND GOT THE RUN AROUND, I HEARD THAT THERE IS A LAW SUIT GOING ON WITH FORD AND SOME OF THE DIGRUNTLED OWNS OF THEIR FORDS. I THINK IT IS ABSOULUTE A DISGRACE THAT FORD WON'T RECALL THESE VEHICLES WHEN THEY KNOW THAT THERE IS A PROBLEM WITH THEM. SO IF ANYONE KNOWS WHO AND WHERE I CAN GET IN CONTACT WITH TO JOIN THE LAWSUIT.
#1485 of 1927 Re: Transmission's gone at 150,000 kms ! [artkl]
May 16, 2011 (1:30 pm)
Honestly, getting 120,000KM out of a Freestar is pretty good. They are usually ready for the junkyard well before that. Expect expensive repair from here on out. I don't mean to sound sarcastic, it is just that we've all been there. The vehicle sucks...money. It was a disaster and Ford knows it. Notice they are no longer built!
#1487 of 1927 Re: PCM repair [ddivitto]
May 23, 2011 (2:12 pm)
2005 Freestar I had same problem. Yes you can after you let the computer dry out for at least 3-5 days and reuse it After reading how the water passes under the drip shield under the windshield wipers due to cheap foam gasket which the water drips down the fire wall right onto the computer also the water drips on to the coil pack which cracks the plastic and will make the van backfire. I installed a home made shield over the top of the computer and put large amount of sealant where the gasket is that was 10,000 miles ago and have not had more problems. This pmc will destroy your transmission if you do not keep it from getting wet. when it gets wet the shifting it controls gets out wac making the trans do small micro shifts to torque converter lock out which then strips out the splines in the torque converter and your trans stops working. People have had thier trans go out replaced them and 10,000-15,000 milres later go out again for for the same torque converter failure because of water getting on the pmc. The pmc can get so wet that reverse would not work which was my case. I hope this was a help to you.
#1488 of 1927 Re: PCM repair [jetmech03]
May 23, 2011 (3:16 pm)
I haven't responded on this site in 2 years... first time i registered complaint was 3 years, when we replaced a $1500.00 transmission!! And 3 yrs later NOTHING different. NO RECALLS!!Not going be any.... cause FORD still able to sale junk. In bank line Fri. lady nx to us had open door to do bussiness bank in her WINDSTAR. I noticed her cause Iwas having to do same thing!! Windows quit working!!!! FORD, WINDSTAR & FREESTARS SUX!!!! Oct / 2011 we are buying a TOYOTA.... WEVE NOTICED THEY STAND BEHIND RECALLS & REPAIRS...WHEN NEEDED!!!!!
#1489 of 1927 SAME FRUSTRATION AS PREVIOUS MESSAGE
May 27, 2011 (7:56 am)
The following is a copy of a letter I sent today to Stephen McHenry, the last know investigator with the NHSTA:
Itís been several months since I have seen any reporting through Edmunds.com on the above titled issue and it looks like dates are changing on the dates investigations were opened (assume thatís just a procedural issue), but am pleased to see that the investigation is not closed, however, I am concerned that there is still no information about a recall campaign.
Is there a way to know how many of these vehicles were manufactured and are still on the road, today. Or, the totals vs. number of complaints for the model history?
I know from previous conversations we have had that there is little you can say, but, I do have to admit that Ford now being lauded as the car company that didnít require a government bailout (maybe because they did such a poor job of standing behind their product back then), is a little disturbing.
I guess one question I can ask is that now that the Mercury brand is no longer being manufactured, is this travesty just going to die a slow death or will the Ford Freestar (same components) keep it alive?
Thank you for whatever has been done and can only hope that someday there will be a fair resolution.
PEOPLE............THE ONLY WAY TO KEEP THIS ISSUE ALIVE IS TO CONTINUE CONTACTING THE NHSTA WITH AS MUCH DETAIL OF YOUR "HORROR STORIES". THE CORRECT EMAIL FOR THE INVESTIGATOR I HAVE BEEN IN TOUCH WITH OVER THE YEARS (YEARS???ABSURD) IS: Stephen.McHenrydot.gov
Jun 06, 2011 (5:11 pm)
I have a 2004 freestar 3.9l with 84967ms on the dash which my family & I took on our vacation. The drive down & around was great but the trip home was something different. Without any warning my transmission went up. I notice that the van was losing power, the rpm damn near did a whole lap and massive smoke started coming out of the exhaust & from under the hood. I pulled over to get my family out & safe then I pop the hood when a small flame shoot out. I never had a vehicle that did anything like this and reading some of the other posted forums ford has some serious problems they need to address. How can you "FORD" have a vehicle on the road that's catching on fire or even having faulted transmission
#1491 of 1927 Same thing happened to us!
Jun 08, 2011 (6:47 am)
I was leaving a softball game, and turned onto a busy road when all of a sudden I was no longer moving, like my Freestar was put in neutral. I immediately put my hazards on and tried putting it in reverse to see if I could get out of the road. No such luck! I called a girl on the team who was still in the parking lot, and she called over a family friend who was gracious enough to help me. He ended up having to bump my car accross 4 lanes of traffic so that I could park in a lot across the street. I was nearly hit by a motorcycle and another car!! I had the van towed to the dealership who said it was the torque converter. The cost to fix it is $1700, but he recommended that we rebuild the transmission because when there is one problem, it is likely the whole thing will go later. That is a mere $3400. We called a local place who said he could do it for $1100. He also said we should look online because he heard there was a class action lawsuit filled for this. He is right!! Here is the link! http://www.courthousenews.com/2010/08/10/Ford.pdf
We are now having to tow it to the local guy to have it fixed, and Ford is charging us $200 because they spent 2 hours looking at it. They didn't even try to match the local guys fees to keep the business. Maybe it is because they know about the lawsuit and really aren't saying much at all!! I should also mention, the family friend who helped me push my car through traffic and waited with me for the tow truck.. the same thing happened to his sister a week earlier. He said it would be about $1500 to fix if it was the same thing!! I am going to forward the same information to them, maybe they can get their money back too!!
It sounds like most of us were fortunate enough to not get hit by oncoming traffic!! We are supposed to go on vacation in 5 days, driving this vehicle!! This is setting us back quite a bit as you all know!!"
#1492 of 1927 Re: Same thing happened to us! [idbumpkin]
Jun 08, 2011 (5:07 pm)
It's just frustrating to see the lawsuit end at the 2005 model when my 2006 Freestar did exactly the same thing with about the same mileage of the original claimant.
#1493 of 1927 2006 freestar transmission
Jun 09, 2011 (12:56 pm)
My 2006 freestar broke down June 2. Took it to the dealership and they checked it out. After six days they called to "regretfully" tell me the radiator line running through the transmission caused the problem. Now the radiator also needs to be replaced and the warranty will not cover the expenses because the radiator caused the problem. Any feedback on these issues is greatly appreciated.