Last post on May 22, 2013 at 1:13 PM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
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Jun 16, 2010 (3:42 pm)
Bought my Mercury Monterey on 3-28-05 with 9521 miles on it! In December of 2007 the transmission went out. Had it towed to the Mercury dealer I bought it from with 49,326 miles on it. I knew I was over factory warranty, but I had bought extended warranty thru the dealer. Dealership asked me if I had run the car into high water as the car had water in tranny! I said absolutley not. Extended warranty people said they would not cover the tranny as it had water in tranny. Ford in turn said they would cover 1500.00 and I would have to pay 1197.28! I mentioned that there was a possible problem with the tranny vent location letting water in! On my repair bill there is a note that says they relocated the vent! I took the extended warranty people to small claims court and got 1100.00 refund plus court costs. The reman tranny they put in had a 12 month warranty or 12,000 miles! Well at 79,000 miles (6-11-10) I had my scheduled oil change and the tranny oil changed (30,000 miles on reman tranny)! Had my car computor checked for codes! Well wouldn't you know a tranny problem come up for 2nd shift! Mercury was traded on 6-14-10! I have bought Fords or Mercury's since the 60's! No more!!! Ford can take a hike! I will be giving Ford some real good advertisment!!!
#1252 of 1891 Advertisement
Jun 16, 2010 (4:14 pm)
I would love to have some good ideas for advertisement. Any that you want to share?
#1253 of 1891 Re: Thank you to a Minnesota federal judge!!!!!!!! [nadineb]
Jun 20, 2010 (7:34 pm)
I tried to go to the link yet I could not. I am newest victim of the FORD faulty Torque Converter. On the way home from church this afternoon it went out leaving my wife and children stranded while I was working out of town. Is Ford going to stand behind their product as this is a common problem? It looks like even thou I will get it repaired tomorrow that it will only happen again as other owners are having continued problems. Who do I need to contact in order to help out the cause for us Freestar owners?
#1254 of 1891 Re: Thank you to a Minnesota federal judge!!!!!!!! [spade2613]
Jun 21, 2010 (6:39 am)
Minn. Judge, I've been on here for 2 yrs. this Nov. NO PROGRESS. I still own FORD'S piece of junk! Only waiting for trans. to go again. I want to travel 97 miles to my sister's home, and scared to cause of this undependable piece of crap..... We need a tune up on our van, but don't want to invest another 10 cents on it! never knowing when trans. going out AGAIN. So all the best of luck to you in any contacts. It's been waste of time for us.
#1255 of 1891 Re: Freestar Transmission [nadineb]
Jun 21, 2010 (10:52 am)
Nadineb - what e-mail address do you have for Ford Customer Service?? Any special person??
#1256 of 1891 Re: Freestar Transmission [tervmom]
Jun 23, 2010 (2:04 pm)
crcfmcford.com is the address. Keep all your transactions with them.
This the response that I received from Ford about them making this issue right, "The dealership has made an assessment based upon Ford warranty and policy. They are in the best position to determine the amount of assistance that will be provided. In this case, the dealer offered some assistance and we encourage you to speak with the Service Manager/Customer Relations Manager in regards to their decision in this matter."
#1257 of 1891 Re: Freestar problems [winterborn]
Jun 24, 2010 (5:48 pm)
From what I have found out about the PMC is that it gets wet from poor drainage just above it. When it gets wet you can loose reverse, engine will stall or not run at all. Also will make the van feel like it has a miss. Which my van did all of these. The fix is to replace the PMC which can be picked up 395.00 from autozone. Have mechanic put a cover over the PMC's plug so that new PMC will not get wet. I did mine in 3 hours. 550.00 to 700.00 should be the charge for the PMC and install. Also some think that the PMC which controls the engine and the transmission when it is wet it is shifting the transmission improperly putting extra stress on the torque converter which may be the cause it to fail. Also put amsoil in transmission it will help.
#1258 of 1891 Where have all the engineers gone?
Jun 25, 2010 (8:01 am)
Where are the Ford engineers, and why can't or why won't they solve these issues?
I do not understand why or how this company can put so many at such a high risk of being severely injured or killed.
Ford is my BP (British Petroleum)!
Maybe our government only takes on foreign companies?
#1259 of 1891 My 2004 Ford Freestar Transmission Failed! 76k miles
Jun 28, 2010 (1:44 pm)
Great family trip comes to an end unhappily as we drove up an incline in our 2004 Ford Freestar. Go to pass a truck, press on the gas.......tachometer revs up but car is actually coasting (at least that's what it feels like).
Since we are going up a good incline, I use whatever momentum I have to pull over. Barely make it over to the side but the driver's side door is precariously close to the roadway.
After several near misses with passing traffic, I try everything.....reverse, drive, neutral.....nothing. Care doesn't even appear to come out of park, won't roll back down the hill (at least one good thing).
Highway motorcycle patrol arrives. tells me I can't be there and a "wrecker" is on the way. get towed. it's late on a Sunday so no shop is open, vehicle has to be stored.
I called the guy at the transmission place and once I describe the vehicle (make,model,year), he chuckles and says, I can almost guarantee you I already know the problem. Yup, he's seen this many times before. and now that I've looked on the internet, I see it too! I tell the guy I hope it's something else (like maybe a linkage). He says don't count on it.
well, it's the transmission. rebuild or new (I just have to get this vehicle back home from 450 miles away). Family is unhappy with Ford. I AM UNHAPPY WITH FORD.
I have owned Fords since my 1995 Windstar. I service all my cars religiously at the dealer. The Windstar was simply sold because repair costs (flagged as concerns by the shop) kept increasing and I was told, it's just an "old car." So I go buy two more Fords. This Freestar and the transmission failure is the last straw. The shop had the vehicle 2 weeks before the failure and after its "report card" gave it a clean bill and blessed us on our trip. I've never had a vehicle of any kind leave us on the side of the road like this, that's why I keep them properly serviced. I have my records too.
I'm done with Ford. the car will be repaired but I am going to see if I can trade it in and get back at least what I've dumped into a rebuilt transmission. 76k and the transmission fails despite 2 weeks prior the dealer said the car was ok, ridiculous.
#1260 of 1891 Re: My 2004 Ford Freestar Transmission Failed! 76k miles [jdsski]
Jun 28, 2010 (1:57 pm)
We had a Windstar too and nothing ever went wrong with it. So we bought the 2004 Freestar in 2006. It's not the transmission...but the torque converter. It went on us twice now. The first time was when we were at 79,000 and now again a couple a months ago at 130,000. Something really needs to get done about this. I just find it hard to believe no one can help us.