Last post on May 07, 2013 at 10:10 AM
You are in the Ford Freestar
What is this discussion about?
Ford Freestar, Mercury Monterey, Transmission, Van
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1193 of 1889 2004 Mercury Monterey
Apr 10, 2010 (10:35 pm)
My 2004 Mercury Monterey Trans ( I believe identical to Ford Freestar) went down in highway last week 67K. Without any warning (alarm or light) lost power. I was driving in FL turnpike in heavy traffic with my whole family w/ kids, thank! God, we escaped without any major accident. I was immediately pulled into a roadside without getting rear ended. I tried but didn't able to put to any gear, heard only bird chirping sound from the engine. Contacted my mechanic and he told trans pump may had blown up. After stranded for more than 3 hours, I had it towed to my mechanic almost 73miles and had to pay $300 towing fee out of my pocket. Van is in well maintained condition so decided to replace w/ factory built one for $3100 (w/ 3yr and 100,000 waranty). Mercury dealer quoted $3500-$4000. Ford /Mercury should recall these vehicles to fix this transmission failure problem and not to put Ford customer in extreme danger. I already put a complain in NHTSA website.
#1194 of 1889 Re: 2004 freestar Transmission failed last night [jrodimon]
Apr 12, 2010 (6:53 am)
Outstanding. Good work. This is exactly the kind of thing we all need to be doing to keep the momentum going and ratchet up the pressure on Ford and NHTSA.
#1195 of 1889 Re: 2004 Mercury Monterey [gama2]
Apr 12, 2010 (6:56 am)
You are correct. The Monteray and the Freestar are one and the same. Thank God no one was hurt or killed. It is nothing short of a miracle. Thank you for posting your complaint with NHTSA. Please also consider the Center for Auto Safety. They are very credible and influential both in the industry and also with NHTSA.
#1196 of 1889 2004 Mercury Monterey
Apr 20, 2010 (7:38 am)
I have a 2004 Monterey that I already had the transmission rebuilt for the problem everyone else here is complaining about. Now today the vehicle started bucking while driving at a constant speed down the road, also feels like shifting is rough. Any ideas is it the transmission again? Thanks for any help.
#1197 of 1889 Update to previous post
Apr 20, 2010 (2:01 pm)
Van died on the way home today does not start just cranks over. Ironically I was on the way home from the dealer when it died. They told me there is no way it could be related to the technical service bulletin issued by ford for the PCM, I have had it with this ford dealer (stevens ford medford new york) this is the second van from them because they crashed the first one when the thing didn't even start they did this while towing it into the service bay RETARDS. Any advice on removing and replacing the PCM would be very helpful and does anyone know do I have to replace all the ignition coils wires and plugs as well.
#1198 of 1889 Re: Update to previous post [grube47]
Apr 20, 2010 (3:22 pm)
Our van had ongoing issues with the PCM. They could not get the cowl properly aligned. I would advise you to make sure they change all the fittings on the PCM and the vehicle. I believe that there was a solution to this in message 941. Check there.
Good luck because you'll need it!
#1199 of 1889 Re: Freestar Transmissin Woes [jgenovese]
Apr 21, 2010 (8:33 pm)
My mother's 2004 Freestar lost it's transmission unexpectedly last week in rural Kentucky. The van was in otherwise excellent shape. She and my father are elderly and not in the best of health and rely heavily upon their safety. Please help us take this to Ford and demand a recall!
Apr 22, 2010 (5:51 pm)
Good Luck with a FORD RECALL. It's going on 2 years now since I came in here and notified SAFETY whatever. No one's going to help us with FORD'S CRAP!!! Look at Toyota..... least they came to their customers....unlike FORD....HIDES!!!!!!!!! :mad :
Apr 22, 2010 (7:48 pm)
Pete Seeger's once sang," This land is your land, this land is mind land." He also said that there is no hope, but maybe I'm wrong.
When I see what is going on with Toyota and the fines they will be paying, I am in disbelief that Ford can put so many families in jeopardy not alone ripping them off.
If Congress can freely spend all our tax dollars, why not Ford, too.
#1202 of 1889 2004 Freestar torque converter
Apr 26, 2010 (12:39 pm)
Hello, I am the newest victim of the 2004 Ford Freestar transmission problems. I was just turning a corner and all of a sudden I had no power and the engine would just reve. I did email a complaint to NHTSA about this so hopefully we might get a recall. Just wanted to let everyone know that I got my van fixed at Glen Burnie Transmission and they told me that in the past 18 months they had fixed over 300 Ford Freestar's with the same problem. They also said that if the owners did not take their vans to a transmission center that they were probably being told that they needed a new transmission when in fact the only thing that really needed to be replaced is the torque converter. I am going to be sending an email to ford about this because there is no way that over 300 people in an 18 month period has had this happen and it is not fords fault. I will keep everyone posted if I find out any further information.